Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
Exactly what we wanted, and the Best Price I found
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! The Camera connects to the base by a very strong magnet, and the view can be easily changed.
I would recommend this to a friendGreat option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless option to an already good camera. A must have for those places that getting power is hard to do.
I would recommend this to a friend- Pros mentioned:Camera quality
Useless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has good quality, and easy to install. Problem is it only stores up to 3 minute snippets of videos for up to 3 hours. When you’re sleeping, and something happens, let’s say at 1am, and you watch it online by 4am, it’s gone! Dummest waste of product I’ve ever seen. I’ll be returning!!!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NorCalmama, thanks for sharing your feedback with us. We're sorry to hear that your experience with your Nest Cam (battery) didn't meet your expectations when it comes to storing videos. Your Nest Cam comes with 24/7 live view and 3 hours of free event video history. For a continuous video history, you would need a Nest Aware Plus subscription and that your camera be wired for continuous power, both are sold separately. If you're willing to give the Nest Cam another go, please contact us on our Google Help page and let us help you improve your experience. You can reach our help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
no battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries die very quickly. Not convenient on an outside house mounted camera
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello DonnaS, we appreciate you sharing your feedback on the battery life of your Nest Cam (battery) and we're sorry to hear that it has been less than ideal. We suggest visiting the link here for recommendations on extending the battery life of your Nest Cam: https://support.google.com/googlenest/answer/10901611
If you've tried the steps here or if the issue still persists, then we advise that you reach out to our support team for further assistance. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own many Nest cam batteries and i am happy to say i have no complaints with their performance
I would recommend this to a friendGreat product and service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Peace of mind my family is more protected. We can monitor when away from home.
I would recommend this to a friendIndoor camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. Stay charged long up to like a month and you can move them freely
I would recommend this to a friendWe love these security cameras!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery lasts longer than we expected, and also the clarity of the picture is wonderful!
I would recommend this to a friendWill recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Easy to install Long battery charge Good price
I would recommend this to a friendGreat product, highly recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, with a simple setup. It also provides a level of security
I would recommend this to a friendWowza
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful camera that uses magenta to allow for a full rotation when adjusting positioning
I would recommend this to a friend- Cons mentioned:Battery life
So disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first the camera was great. Unfortunately, within 4 weeks, we’ve had to charge it twice. This is unfortunate when other cameras offer much better battery life. We chose nest because we have two thermostats, outdoor cameras(corded), and nest hubs. However I’ll be returning this camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Samantha, we really appreciate your feedback on Nest Cam (Battery), and we’re sorry to learn of your disappointment that you’ve had to charge it twice within 4 weeks.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
Here are some typical scenarios.
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
If you still have to charge the battery more often than you’d like, consider connecting your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
We understand your decision to return it, but if you’d like to consider using the Nest Cam (Battery), we’re always here to help improve your experience: https://support.google.com/googlenest/gethelp
Love the nest cams and google nest combo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously had the blink system but switched to this and i couldnt be happier
I would recommend this to a friendSecurity system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the system and you guys at Best buy gave me a very good service and headed me in the right direction
I would recommend this to a friend- Cons mentioned:Battery life
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. One camera worked while trying to figure the right place to hang. The other camera had to be attached to magnet to find the proper location. Cams wouldn't trigger until the person was well past my vehicle. Sometimes the cams wouldn't trigger at all. 1 battery was draining really fast
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for letting us know about the issue. We're sorry to hear that your other Nest Cam (Battery) wasn't working.
Your camera runs algorithms to process video and audio data so it can determine whether it detected something you might want to know about. If your Nest Cam (Battery) isn't able to recognize people and trigger notifications, you might have to move your camera, change your camera’s angle, or change something in the scene so that you don’t miss important activity. We also recommend getting the Nest Aware subscription and get Intelligent alerts to give you better awareness of what’s happening around your home. To learn more, check out this help article: https://support.google.com/googlenest/answer/9233159
The battery life for your Nest Cam (Battery), is affected by factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1.5 months battery life (about 20-25 recorded events per day)
Typical: About 3 months battery life (about 9-12 recorded events per day)
Quiet: About 7 months battery life (about 2-4 recorded events per day)
It's important to check the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Motion detection
Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is a huge step backwards from the older one. Whenever I wanted to see anything on the camera I had to go into the app and turn the camera on. I did not get any alerts that there was movement or people there. If they keep these and get rid of the older cameras it looks like I will need to find a new set of cameras to use. Sad I had such high hopes for these.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Sloey316, we appreciate your feedback. We´re sorry to hear about your disappointment with the Google Home app and Nest Cam (Battery).
We wanted to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. It offers you a lot more benefits since you have access to Google´s security features as well. If you´re willing to try, you may set up your other Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
Nest cameras determine when something moves based on how much an image changes over a short period of time. So, your camera may not send an alert if the following is true:
- The activity is out of your camera’s field of view.
- An object is blocking the camera’s view.
- The camera is very far away from the activity.
- The lighting in the scene is dim or washed out.
To troubleshoot the issue, we recommend moving your Nest Cam (Battery) by changing your camera’s angle, or change something in the scene so that you don’t miss important activity. If the issue still persists, please consider contacting our support team for further troubleshooting and isolation of the issue here: https://support.google.com/googlenest/gethelp
Easy Install and Easy to Use.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This still brings me a great sense of security and keeps an eye out for animals too!
I would recommend this to a friendEasy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and can select what to get alerts on. Battery life is fantastic.
I would recommend this to a friendNest camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Works with the Google home app. The Google home app is also being updated.
I would recommend this to a friendPurchased nest camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my new house and the Best Buy service team helped me pick the right camera for a good price.
I would recommend this to a friend