Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
Worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price point for a decent camera system. Would purchase again.
I would recommend this to a friend3 of 4 have work well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 of the 4 cameras I purchased tied into my network nicely. The 4th camera will not sinc up. It keeps locking up when searching for another device to mirror the settings. It keeps saying, "Something Went Wrong, Try Again" I wish I could manually set it up. Not sure what the deal is and I'm not interested in paying someone to check it out when it should be a simple process. I have tried rebooting but nothing seems to work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience with us. We´re sorry to hear that one of your Nest Cam (Battery) isn't able to connect to your network.
We recommend going through the steps below to see if it might be helpful with the connectivity issue:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between Nest Cam (Battery) and your router. Ensure that it's within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
If you need further help, please consider contacting our support team. We may need to have a closer look at the issue. You get a hold of any of our agents here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Google Nest Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect to the old Nest App. Battery with events turned on does not last for a long time.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi User, thanks for your insight. We´re sorry to hear about your unlikely experience with the app and battery issue for your Nest Cam (Battery).
The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Stays charged for no more the 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last as long as it says it will maybe 4 weeks at the most
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jorge, thanks for your feedback on Nest Cam (Battery). We´re sorry to hear about the short battery life issue you are experiencing with it.
Nest Cam (Battery) battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome. Integrates well with the nest hub max which i really like!
I would recommend this to a friend- Pros mentioned:Ease of use
Google Home App Atrocious
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest grew in popularity because of its introduction to the market & ease of use. The Google Home app is quite the opposite. Additionally, cameras must be on the same WIFI network as existing devices. (Google will say otherwise, but their support was unable to resolve after several hours).
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi OneTimeRobe, we truly appreciate your feedback about the Nest Cam (battery) and the Google Home app. We can imagine how much time and effort you’ve spent on this and we’re sorry for falling short on your support needs. We’ll use your feedback to work on improving how we handle customer concerns with accuracy and efficiency.
In the meantime, we’re hoping you can give us another opportunity to investigate your concern. If you’re willing to work with us again, please share your recent case number with us here: https://support.google.com/googlenest/gethelp
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it better than my ring doorbell as far as battery goes.
I would recommend this to a friendGreat battery life per charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These batteries hold a charge forever!! Very convenient feature on an excellent camera.
I would recommend this to a friendLove these cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras. So easy to install. Great field of vision and picture clarity.
I would recommend this to a friendAmazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for side entrances, and great to use with floodlight & nest doorbell.
I would recommend this to a friendFantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products plus free installation with your total tech membership
I would recommend this to a friendPleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. Very pleased with my purchase and easy of setup.
I would recommend this to a friendNo delay notifications
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relaced my arlo cameras with nest. Have solar panels .
I would recommend this to a friendFantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google cameras are the best. Why would anyone ever want an arlo
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great and good quality. Great for safety around my household.
I would recommend this to a friend- Pros mentioned:Camera quality
Nest cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up look nice cameras have a good picture
I would recommend this to a friend Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Battery lasts long. It’s able to detect the neighborhood cat in my backyard.
I would recommend this to a friendCam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well , a little difficult to set up due to having a nest product already
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jack15, thanks for taking the time to share your feedback with us. It's great that Nest Cam (Battery) works well for you. We apologize for the difficult experience you had setting it up.
Ensuring that the other Nest product you have, other than Nest Cam (Battery), is awake and connected to the same Wi-Fi network. If the issue remains, we recommend contacting our support team. We may need to have a closer look at your Nest Cam (Battery) and understand what may be causing the issue. You're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Great addition to home security
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has enhanced my home security. It was added to two other cameras previously purchased.
I would recommend this to a friendOwner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the camera to remain connected to the Wi-Fi although there was a very strong signal.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Snookered, thanks for posting a review on Nest Cam (battery), and we’re sorry to hear about your poor experience with its connectivity despite having a strong signal.
Sometimes, a range issue or wireless interference can cause your Nest camera to disconnect from your Wi-Fi. Try moving your camera a bit closer to your router. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the camera and your router as these items could block the connection. For more help, read Troubleshooting wireless interference here: https://support.google.com/googlenest/answer/9276282
If the connectivity issue persists, we’d like to check whether this is caused by the camera or other environmental factors. Feel free to find us anytime here: https://support.google.com/googlenest/gethelp
