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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 2655 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,655 reviews
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video ok.... Very choppy. If you have a nest doorbell and you try to add a new device to your system the process is suspect.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Busakap, thanks for letting us know about the issue. We´re sorry to hear that the video feed from your Nest Cam (Battery) has been choppy, and about the difficulty with adding a new device.

      The issue is most likely related to a connectivity issue with your network. We recommend checking if your Nest Cam (Battery) might be getting a weak Wi-Fi signal from your router. Placing your Nest Cam (Battery) in a location where you get better signal reception might be helpful in improving it. The issue may also be related to possible congestion in your network. Removing some of your connected devices to free up some bandwidth space, and to test if the issue will persist. If you verify the presence congestion, we recommend contacting your Internet service provider and consider upgrading your bandwidth.

      We'd like to know further about your difficulty in adding new devices to the Google Home app. If you need further help, we'd be happy to help troubleshoot the issue further and even walk you through the setup process for your Google Nest devices and Nest Cam (Battery). Please consider contacting our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    google camera — NOT NEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should have called it the “Google Camera” this product has nothing to do with nest and is only compatible with mobile phone viewing— can’t view it on a desktop/laptop! without the great ease of use and quality of the nest software integration, you’re better off with a cheaper camera from tp-link

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi luke, thanks for sending in your review. We're sorry to learn that your experience with using the Home app of your Nest Cam (battery) has been less than ideal. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your feedback here helps us understand your preferences and needs better and improve on the products and services we provide. Rest assured that we'll relay this to the right team.

      If you need any assistance with your Nest Cam, please don't hesitate to reach out to our support team. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great camera for Google ecosystem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cam. I Love how it integrates with Google nest hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to set up, wide field of view and battery life is pretty good.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Do Not Buy!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS PRODUCT! It does not work with the current Nest App, only Google Home, which is a garbage product. I could not get these to work with Google Home either. Google has ruined a fine product family from Nest.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CROE, thanks for sharing your review on your Nest Cam (battery) and it's unfortunate to learn that your experience with using the Google Home app has been less than ideal. This is not the experience we wanted you to have. We wanted to create an integrated environment with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We'd like to know more about your issue so we can help you with troubleshooting tips that may improve your overall experience of the Nest Cam and the Home app. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    A Title is Necessary for Me to Fill Out?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy, great. Nest customer service, the pits. Google discontinuing Nest service in April? I returned item. I can say much more but, I never get anything in return for my insight; just taken advantage of is all.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, WilliamB. Thank you for posting a review about the Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations and that you had to return it. This is not the initial impression we want you to have. We appreciate the feedback and have taken note of it. On April 8, 2024, Nest will discontinue support for Nest Secure. However, your Nest Cam will still work and will continue to support. Visit this link to learn more: https://support.google.com/googlenest/answer/10191961

      If you’re ever considering Google products in the future and have some inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Leos camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this camera battery last forever! Very strongly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love the app and the ability to communicate through the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just as i expected. I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool even better with solar panel to add with It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased 2 they are worth the money to me. I 100% recommend any google nest products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to set up and monitor. We love them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Quality video. It does jot require a Neat Aware subscription to work, but you'll be limited to just the last 3 hours of viewing. Battery life is dependent on how much/often you life stream the video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCTS AND SERVICE MAGNETIC MOUNTS ARE STRONG AND UNIQUELY ADJUSTABLE

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go with RING!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with NEST app. I bought this one to replace my other NEST o got a few years ago. But these new "NEST" cameras don't work with the NEST app. They have to use Google Home. So now my other NEST cameras are on the NEST app but i have to use the new one on Google Home. So annoying!! Google Home app sucks.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jeff, thanks for reaching out. We're sorry to hear about your disappointment with the move to the Google Home app for Nest Cam.

      The new generation of Nest cameras, including Nest Cam with Floodlight, is exclusive to the Google Home app. We understand that long time Nest users, like you, have enjoyed viewing your Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you´re willing to try, you may set up your older Nest cameras and devices on the Google Home app as well. For more information, check out this help article:
      https://support.google.com/googlenest/answer/9293657

      For any other questions, please make sure to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Works even better with the solar panel though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life and easy to install. Camera picture is good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    JUNK!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is junk. Wish I would have read reviews before buying. It doesn’t hold a charge, doesn’t record and doesn’t connect to nest app. Can’t return as it’s past the 15 day mark… super disappointed!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ChristinaM. Thanks for sharing your concern with your Nest Cam (battery). We're sorry to hear that you're experiencing some battery and recording issues. This is not the experience we want you to have. It's important to us that we provide you with the best help possible and identify the cause of these issues you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with my purchase! Also received it in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It been running on just the battery for 4+ weeks now! Great security camera!

    I would recommend this to a friend