Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
Wireless Nest Camera finally!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to see a wireless option, battery life seems pretty good so far. Tons of features compared to last generation.
I would recommend this to a friendNest cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with outstanding viewing angles. Added protection for home.
I would recommend this to a friendBattery operated nest cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it checked for people and animals and it seems to be a hit and miss on what it wants to pick up!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Kimmer, thanks for your insights. We're sorry if Nest Cam (Battery) motion detection has been a hit or miss for you.
Motion detection can be affected by many factors, including changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
If the issue persists, we recommend contacting our support team. We may need to check on the issue further and see how we can help you best, by visiting us here: https://support.google.com/googlenest/gethelp
Camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better camera than the ones I had before. Record movement and persons pretty quick
I would recommend this to a friend3 of 4 have work well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 of the 4 cameras I purchased tied into my network nicely. The 4th camera will not sinc up. It keeps locking up when searching for another device to mirror the settings. It keeps saying, "Something Went Wrong, Try Again" I wish I could manually set it up. Not sure what the deal is and I'm not interested in paying someone to check it out when it should be a simple process. I have tried rebooting but nothing seems to work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience with us. We´re sorry to hear that one of your Nest Cam (Battery) isn't able to connect to your network.
We recommend going through the steps below to see if it might be helpful with the connectivity issue:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between Nest Cam (Battery) and your router. Ensure that it's within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
If you need further help, please consider contacting our support team. We may need to have a closer look at the issue. You get a hold of any of our agents here: https://support.google.com/googlenest/gethelp
Great cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They cameras met the expectations needed for my home
I would recommend this to a friend- Cons mentioned:Battery life
Wish the battery was better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, battery isn't as good as the arlo wireless camera.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Tiannah, thanks for posting your review. We're sorry to hear that your experience with Nest Cam (battery) was less than ideal when it comes to battery life. Battery life will depend on factors including activity, temperature, and selected camera settings. We recommend that you reach out to our support specialists so we can help provide you with tips that may improve on the performance of the battery of your Nest Cam. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Google Nest Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect to the old Nest App. Battery with events turned on does not last for a long time.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi User, thanks for your insight. We´re sorry to hear about your unlikely experience with the app and battery issue for your Nest Cam (Battery).
The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described as they are battery powered cameras
I would recommend this to a friendRange of coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has a large area range of coverage
I would recommend this to a friend- Cons mentioned:Battery life
Stays charged for no more the 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last as long as it says it will maybe 4 weeks at the most
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jorge, thanks for your feedback on Nest Cam (Battery). We´re sorry to hear about the short battery life issue you are experiencing with it.
Nest Cam (Battery) battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Gooogle Nest Camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it . Good resolution night or day .Strong Magnet.
I would recommend this to a friendOutdoor cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly employees. Fast and friendly installation!!
I would recommend this to a friendWorth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price point for a decent camera system. Would purchase again.
I would recommend this to a friendGreat battery life per charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These batteries hold a charge forever!! Very convenient feature on an excellent camera.
I would recommend this to a friend- Pros mentioned:Ease of use
Google Home App Atrocious
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest grew in popularity because of its introduction to the market & ease of use. The Google Home app is quite the opposite. Additionally, cameras must be on the same WIFI network as existing devices. (Google will say otherwise, but their support was unable to resolve after several hours).
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi OneTimeRobe, we truly appreciate your feedback about the Nest Cam (battery) and the Google Home app. We can imagine how much time and effort you’ve spent on this and we’re sorry for falling short on your support needs. We’ll use your feedback to work on improving how we handle customer concerns with accuracy and efficiency.
In the meantime, we’re hoping you can give us another opportunity to investigate your concern. If you’re willing to work with us again, please share your recent case number with us here: https://support.google.com/googlenest/gethelp
Love these cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras. So easy to install. Great field of vision and picture clarity.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome. Integrates well with the nest hub max which i really like!
I would recommend this to a friendGreat Ease
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great way to get multiple cameras for a bigger view,
I would recommend this to a friendDecent but doesn't work woth the nest app.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a battery powered security camera. Doesn't work with the nest app and there's no clips or rewindable history like the original nest cameras had. It should not have nest in the product name.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, JasonR. We're sorry to hear that your experience with Nest Cam (battery) has been less than ideal when it comes to using the Google Home app to control the device. We suggest following the steps on this Google Help article to find and control your video history in the Google Home app here: https://support.google.com/googlenest/answer/10904254
Please be advised that reviewing recorded events will depend on which Nest Aware subscription you have. If you need further assistance with this, then we recommend reaching out to our team of specialists on our Google Help page here: https://support.google.com/googlenest/gethelp