Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Google Home and all Nest products in one location
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant with having to use 2 different apps to access my Nest thermostat and door bell after reading a few older reviews. To my surprised when this was installed today, they're all there! I do like the Nest app a little better since I can open the app and it shows my front door but Google Home is functional with all of the products I am using. Geek Squad did the install and Jake was great. I did learn that they can't install through walls so I had to change where the cameras would be mounted. I'll be installing another one of these after I boost signal strength towards the back of the house.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great security options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are simply great, easy to install and get setup into your system. I added solar and now they are on 24/7 …good picture and audio really nothing negative to add
I would recommend this to a friend - Cons mentioned:Battery life
Great camera great value great price when on disco
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera very durable we've had ours for about a year now and we have no issues with it those cameras have helped us catch so many things 10 out of 10 would recommend to a friend battery life can be very poor
I would recommend this to a friend - Pros mentioned:Camera quality
Good camera so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike reviews i see here, i have no problem with this camera. - After 3 days batteries only went down 2%. - I was already using Google home, adding the camera was no problem. - Only 1 cable for 2 camera. That's true, but since i am not charging the camera very often i can do 1 camera at a time without problem - No problem with video quality, i can clearly see what's happening in my house. So so far very happy with purchase, next is Nest doorbell.
I would recommend this to a friend Meh...
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set this camera up in 12/2021 and it had been working fine since then. I mean, I live in an area where let's of wild animals cross my porch, and this camera has never been able to determine that they're animals and not record an event...but I was still happy with it. This month, I'm noticing an issue. This camera will go full days without recording an event (my settings have not changed); it will miss me exiting/entering my home, miss the post office and goodness knows what else. Today, I realized that the night vision is not night visioning...the picture is super dark and not even restarting it helps. In daylight, the picture looks fuzzy. I've attached before and after shots with and without night vision. I'm going to see what I can do to fix it, but I doubt this camera will last another year.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, AOkaaay. We’re sorry to hear that you’re having issues with the Nest Camera (battery). This is not the kind of experience we want you to share with you.
The event detection feature depends on the camera settings that you select. You can choose which events your doorbell can detect and record (people, motion, package, etc.). You can change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
For the night vision, try to angle your camera away from bright lights, or to install the camera in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the camera’s infrared light can reflect off a surface. Other tips on how to improve the night vision feature can be found here:: https://support.google.com/googlenest/answer/9259738
If more help is needed, feel free to let us know by contacting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Nest Cam Indoor A Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest Cam is a great security camera. Purchased it to add to my existing home security system. Easy to install and set up. Excellent audio and video. Works fine and have experienced no issues to date.
I would recommend this to a friend - Pros mentioned:Overall performance
Best outdoor camera by far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Nest Camera Outdoor, and it’s truly transformed the way I approach home security. This camera is an incredible addition to my smart home setup, offering outstanding performance and reliability that exceeded my expectations.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Cámaras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for good replacements for my existing cameras, I’m so glad we took a chance on these Google Nest they are perfect!!! Greatest purchase of 2024
I would recommend this to a friend - Pros mentioned:Installation
Great for around your home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup for these is quick and easy. Have a few of these around the outside of our home ans bought more to get more coverage. Definitely recommend
I would recommend this to a friend Awesome quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and video for low light and night vision! A big plus if you have a subscription.
I would recommend this to a friend- Cons mentioned:Battery life
best for outdoors
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this in my office and the only complaint I have is. There is a room with constant activity which requires the camera to be charged frequently
I would recommend this to a friendBrand response from Nest Support
Posted .Hello BostonVaughn, thanks for leaving feedback on the Nest Cam (battery). We hear you, and we understand that having to charge the camera more often than you should could be an inconvenience.
The battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
We can also check if there are other reasons why the battery needs to be recharged frequently. You can contact us anytime here for further isolation and troubleshooting: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
You can't go wrong with them.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the fourth Google Nest Camera that I am buying. That means they are really good. I don't regret buying them.
I would recommend this to a friend - Pros mentioned:Ease of use
Security 24/7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless Google Nest Camera is easy to install and works well with the Google Home app so that you have access to watch from your phone or home device with confidence.
I would recommend this to a friend - Pros mentioned:Night vision
Awesome cameras for outdoors
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are top notch. Beenbin the weather for a couple months now, bad storms with heavy rain. I have crystal clear recordings of every day, rain or shine, day ir night.
I would recommend this to a friend - Pros mentioned:Camera quality
Excellent camera, high quality video!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was extremely easy to install and get online with my Nest doorbell. Very sharp video quality, and wide angle. Highly recommended! I looked at several other options, but decided to stick with Google, since they would both be accessible on one app. I’m very happy with how it works, quality and the low cost of cloud storage of videos.
I would recommend this to a friend - Pros mentioned:Camera quality
Google-Nest Can 2-pack
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera quality is great. I think neat products and services are converting completely over to Google so the neat app doesn’t support all of their products. Happy with the cameras and doorbell we have.
I would recommend this to a friend - Pros mentioned:Camera quality
Google cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great even in the cold weather. Great quality!
I would recommend this to a friend - Cons mentioned:Battery life
All the negative reviews are true.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this camera less than a year. It started going bad in the winter time. Also, the temperature doesn’t even get that cold where I live, around the 40s. Google claims that this will charge even at 32 degrees, this is patently false. There’s a fatal flaw in the design that even when it’s plugged in, it relied on the battery to give it power. However, if it’s too cold, the battery will drain in less than 24 hours and then it won’t charge. Again, this will happen even if the temperature is above 32 degrees. This is also my second camera that has had the same issue. Save yourself the headache and stay away from this camera. It will be great the first couple of months, and then it will literally die on you. It’s not a matter of if, it’s a matter of when.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there AaronW, thanks for sharing the details of your experience with Nest Cam (Battery). It's unfortunate to hear that you experienced shorter battery life for Nest Cam (Battery) while using it during the colder temperatures of winter, and we apologize for any disappointment you may be having with it.
Battery charge time for Nest cameras depends on several factors, including ambient temperature and the state and condition of the battery. Keep in mind that the battery won't charge at temperatures below 32°F (0°C), and will only charge slowly at temperatures close to freezing.
For any other support needs or questions you may still have, our support team would be happy to entertain them. Please consider reaching out to our support team here: https://support.google.com/googlenest/gethelp
Home Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is not enough info on how to use and when to sign in for the activity saved . I would like to know if i can add another phone to the account that lives here.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, JROCK. Thanks for the feedback. We’re sorry to hear about your experience with the Nest Cam (battery). We’ll share your feedback with the right team to work on improving our products.
Meanwhile, regardless of how many phones you want to use, for as long as you’re signed in to your Google Home app, all your phones can access, view, and control your Google Nest products. On the other hand, you can add or invite the people you trust to become home members and share access to your home. Each person (maximum of 6) will be able to sign in with their own account and use the Home app on their phone to view and use the Google Nest products in your home. Remind them also to sign up for 2-step verification. Do not share your personal credentials with anyone, even family members. Sharing an account email and password is not only unsecure, it can cause your Google Nest products to not switch their behavior as normally expected. Depending on the level of shared access you choose, people you invite can add, remove, and control products in the Home app. Learn more using this link: https://support.google.com/googlenest/answer/9155535
You’ll receive notifications as long as your phones are signed in to the app. You can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. If you’ve turned on critical alerts, you should receive some push notifications even when your phone is set to Do Not Disturb. You can create Activity Zones to cover areas in your camera’s view that you care about, and choose the type of motion you want to be notified of for each zone. Here’s more information about notification settings you can change for your camera: https://support.google.com/googlenest/answer/9210305
You can visit the Google Nest Help Center or contact us anytime at the following link for more assistance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Helping this mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased many google nest cams they r helping me relax a lil due to my mentality ill son he leaves the fridge door open the stove on and moves thing all threw the house
I would recommend this to a friend
