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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 2608 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,608 reviews
  • Rated 5 out of 5 stars

    safer than ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    security with my camera and I can see it at all times and anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel so safe!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly enjoying these cameras. I have and about to purchase another one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not a good choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly goes offline - and WiFi has perfect signal. It’s a wireless/battery camera but will not record more than 3 hours of activity unless it’s plugged in, which defeats the purpose of being a battery camera that is wireless! It should be able to record continuously without being wired

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Isld. Thanks for leaving feedback about the Nest Cam (battery). We're sorry to hear that your experience is below your expectations.

      Our goal is to give users more options. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. We offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription for people who want to see everything that happens at home. We continue to invest in the use of both technologies.

      We’d like to investigate whether the connectivity issue is caused by the device, network or other environmental factors. You’ll find our dedicated team always ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    My favorite cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had pretty much every brand of subscription based home cameras, and Nest has consistently been my favorite. My biggest complaint is that generation 2 cameras (this one) is not compatible with the original Nest app. The original Nest app was much easier and more intuitive to use. Fortunately, my generation 1 cameras work with the Google Home app, so I’m still able to use all my cameras on a single app, just not the Nest App. The face recognition on the camera is fantastic, as is the person recognition. My Simpli Safe camera repeatedly mistakes leaves and my flag for a person, but my Nest cam is spot on. Overall, really happy with these. I love the nest Nest Aware subscription too, it covers all cameras for $12 a month, whereas I was previously paying for each individual camera with the old Nest Aware Generation 1 subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera with a caviat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. The only thing I don't like is the camera isn't integrated with the Nest app. You have to use Google Home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Steve, we´re happy to hear that you´re finding Nest Cam (Battery) an excellent camera. We´re sorry to hear about your disappointment with the move from the Nest app to the Google Home app.

      Our goal was to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.
      - If you', you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532

      We'd also like to hear more about your experience and help you with some features you are having difficulty with. You may reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Don’t Try to Use as a Monitor - Use Wired Version

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the automatic shutdown this device has

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Rford. Thank you for sharing your concern about your Nest Cam (battery). We're sorry to hear that the device automatically shuts down on its own. This is not the type of experience we want you to have with your device. We'd like to know more details about the camera automatically shutting down so we can provide you with the best help possible and identify the cause of this issue. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery sucks ULESS YOU DONT MIND CHARGING WEEKLY.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged up the cams til 100% dropped almost 10% less than 24 hours. No traffic or people on the cam this is not a good option if your battery only person.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Make46GREAT, thanks for reaching out. We're sorry to hear about the unlikely experience you're having with the battery drain issue with Nest Cam (Battery).

      The battery life for your Nest Cam (Battery), is affected by factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      Busy: About 1.5 months battery life (about 20-25 recorded events per day)
      Typical: About 3 months battery life (about 9-12 recorded events per day)
      Quiet: About 7 months battery life (about 2-4 recorded events per day)

      It's important to check the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Google Battery indoor outdoor suck especially the

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product would be awesome if It rendered the service that they claimed! I am disappointed with the cashier for not executing my request for the protection coverage, myself for not checking to see if she place the protection plan and Google for the poor performance of the cameras in addition to the subscription! For this I would worse buy at Best Buy! I have called time after time to Google tech support and am still waiting for an resolution for missing videos recordings, glitches to be rectified. There seems to be a scripted version of troubleshooting for the same issues happening again and again! Not getting notifications, at times there’re notifications but no videos. A semi with a long flatbed passed by two cameras and no alerts!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SemperfiPapa, we really appreciate you for sharing your feedback about your experience with the Nest Cam (Battery) and with our support team, and we’re sorry to hear that it’s a disappointment for you. We understand how having poor performance of the cameras can be frustrating, and it’s unfortunate that the issue is still happening after calling us multiple times. We’ll use your feedback and we’ll share this to the appropriate teams to work on how we handle customer concerns with accuracy and efficiency. We request for your patience as we’re working hard to resolve your issues as soon as we can, and as we may still need to investigate the issue in order for us to come up with the best course of action. If you’d like to check about any progress or updates about your case, please feel free to visit us and share with us your most recent case interaction number here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good pet cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is better than I expected (using indoors) and is easier to find a place for it than the wired version. Use it to keep an eye on the dog when we’re out.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Get the plug in one..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like nest cameras, but the battery ones seems like you cannot stream live for 24 seven due to the battery. I would recommend using the plug-in one if you can accommodate it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Alleycat, we really appreciate the feedback you shared about the Nest Cam (battery), and we hear your concerns about streaming round the clock live video. We understand that access to 24/7 live video is a great idea, and we’ll definitely share this with the right team for future improvements. Meanwhile, please note that the live video stream from wired Nest cameras and doorbells stops after 12 hours, and 5 minutes from battery-powered Nest Cams and doorbells. So to start the live stream again, you need to tap the Watch live button in the Google Home app.

      For any support concerns, or anything you want to share with us, please let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery discharges very quickly when the weather is 20 degree

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DorisD. We appreciate taking your time sharing your feedback on the Nest Cam (battery) and we understand your frustration with the battery draining quickly in cold weather. This is a common concern at colder temperatures which leads to batteries naturally losing capacity on video recording and motion detection. Cold weather can also affect the camera's efficiency, leading to faster battery consumption. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras!!! Definitely need to get id into surveillance…. I used night owl before, and did not work out as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Live View Huge Problem!! Don’t Buy!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt by this again. I looked up online “why doesn’t my google battery camera show live view?” Camera unavailable or conserving battery. VERY FRUSTRATED! I saw lots of customer complaints for this same issue of this camera not showing live view since January 2022. I tried everything it said to do and nothing solved the problem!! LOTS of people had the same problem with this very camera!! Don’t buy!!! Waste of money until Google fixes this issue!!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello, AnitaB. Thanks for taking the time to share your feedback on the Nest Cam (battery), and we’re sorry to hear your experience with viewing live videos is below your expectations.

      The camera will go into idle mode whenever it's running on battery. To stream live video in this case, you'll first need to tap "Live video" for your camera in the Google Home app. If Nest Cam (battery) is wired, the live video will stream without needing to tap the option.

      If the camera still shows unavailable after tapping “Live video”, please get in touch with anytime and we’d be happy to provide you with additional services and support, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and connectivity with google app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1080p isn't gonna cut it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't matter how easy it is to set up, the look of the product, how great the battery life is, or the support, if it can't do it's 1 main purpose. Glad I tested out the quality before installing it on my house. If the video can't pick out any distinguishing features on me at 24 feet away, it's not gonna be able to help law enforcement if I wanted to hand footage over at all.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Thomas, thanks for your feedback. We're sorry to hear that the Nest Cam (Battery) didn't meet your needs, but we appreciate you pointing these things out to help us identify areas where we can improve our products.

      Nest Cam (Battery) has full HD resolution with HDR video quality that’s optimized for a clear view in bright sun or dark. You can adjust the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use. Pixel count is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below on how to adjust video quality:
      - Open the Home app Google Home app.
      - Select your camera.
      - Tap Settings Video.
      - Under “Video quality,” tap High.

      If you decide to give Nest Cam (Battery) another try in the future, please feel free to reach out to our support team for any questions or concerns and we'll be more than happy to assist you. You can contact us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    One step forward, two steps back

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Nest Cam (battery) is Google’s latest camera under the Nest branding but this camera is only Nest by name marking a clear departure from the Nest brand many are familiar with. First let’s cover what makes this a nice choice when purchasing a WiFi based security camera. The camera now features a battery (non-removable) that provides 1-6 months of use heavily dependent on activity. At a pretty active door (pets and people), it used 25% after two weeks. Fortunately if you have an outlet within reach of the optional 10m outdoor cable, you are in luck as it can be powered like the previous Nest cams. When wired, you unlock additional features such as 24/7 recording provided you pay for the premium Nest Aware Plus service. Google does offer complimentary 3-hour event history for free, which is just enough to be practically useless. Obviously, they are nudging you to the reasonably priced Nest Aware that start at $6/month but you have to enroll in the Nest Aware Plus to fully unlock the camera and it’s 24/7 recording capability. Beyond the service lock in, Google has claimed to improve privacy by utilizing on device machine learning and biometric data. In addition, the face library is private and stored on device as well. One of the best features is the on-board memory allows the device to store up to 1 hour of events if the internet or WiFi is disrupted, providing additional insurance. The video quality is decent, comparable to the previous generation Nest Cameras (not IQ) but softer and less detail than the old IQ model which has an 8MP sensor as opposed to the 2MP sensor in the new Nest Camera (battery). Here is where the wheels fall off. It’s 2021 and this is a 1080p camera (HDR, H.264) that you have to pay at a minimum $60/year to make useful, the non-replaceable battery lasts on average 2-3 months between charges and you have to pay extra for a an oddly oriented outdoor cable to fully unlock all it’s advertised capabilities. The new Nest camera only works with Google’s Home App which is not as intuitive as the Nest app (iPhone). For those with old Nest cameras, the Google Home app does not offer feature parity for the older cams, a deliberate move in the vein of forced obsolescence. Accessing your timeline for a mix of old and new cameras requires two applications and though it is possible this could be addressed, Google has a poor track record for supporting legacy hardware. Fortunately, event history is available for all generations. The mount is magnetic however, so that’s neat. Overall it is a nice product but I feel they missed the mark on the video capabilities and current software integration. If you are buying this for your first or exclusively using these newer Nest Cameras you can safely ignore the software complaints and focus on if 1080p is good enough for your applications, which for most it is.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi PeboQuattro, thanks for letting us know of your feedback about the Nest Cam (Battery). We’re sorry to learn that the video capabilities and software integration of the new Nest Cam didn’t meet your preference and needs.

      We understand the convenience of using one app only to manage and control your Nest devices. And we’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.

      Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Here are other benefits you can also get by using the Google Home app with your Nest Cam:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - If you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      Your feedback means a lot to us since we’re always looking for ways to improve our products and services. For any concerns, questions or anything you want to share, you’re always welcome to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera work great!! i came in looking for home security cameras and for years no cameras have actually worked well and had great quality like these, i the battery life is also great as long as you fully charge them if you only charger about halfway to 3 quarters they run out of battery in like 1 day a day and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great but still need subscription to use 24/7

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with the important part. This camera is very good. I'll say it again, it is very good. Loud and clear two-way communication. Near zero cool off time between events. No false alarms by wind, clouds, shadows or even wasps that often trip my other cameras. Easy to mount in more remote locations. Plus, without all the false alarms. Battery life is good. Just be sure to use setting that meet you criteria. Default battery saver video clips might be too short for many. I have many subs already so I tested this without the subscription to see what you get without fees of another subscription service. And while there are many useful ways this camera can be used without subscription. It will never be a full time security camera without paying the monthly fee($6/mo?). Nest Cam includes a 3 hour record feature for free. When I first read this I thought it was 3 hours of footage. Its NOT storage, it is only the last 3 hours of time. So, when you are asleep from 11pm till 7am for example. When you wake up at 7am, you will only see recordings from 4am or later. And as a security camera, this won't be of much use unless you allow your phone to send alerts at a high volume while you sleep. Any event worth sharing with friends or law enforcement requires your attention rather quickly so you can download it before the 3 hour window closes and the event is lost forever. Now if you do want to try the subscription service and unlock all the extras. You do get a generous 30 day trial. And it does look like this will be the way to go if you buy the Nest Cam for 24/7 security purposes. Be aware that the very strong magnetic kit (included) is designed for a vertical wall mount. If mounted high enough, it might also work mounted to a horizontal eve or overhang where the camera has more of a 45+ degree downward tilt. Otherwise you might want to include the anti theft and hardwire kit for a more permanent solution. Also note the odd forward leaning power cable required to recharge the camera. Odd google used this angled connector over USB-C. I included a picture and this might hinder clean installs if you need 24/7 power to the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I really like these cameras—the video quality is good and the battery holds up well. The only downside is that they tend to disconnect fairly often, and it sometimes takes a while to reconnect when I want to view the live feed. The battery life is decent, but I do wish it lasted a bit longer between charges. Overall, still a solid choice if you don’t mind those small inconveniences.”

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Night vision
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nicely Done Google

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time user of Google phones. Was hooked on 6P had every phone up to a Pixel 5 (minus Pixel 2). But First time user of nest camera. I was skeptical with this product at first. But now I am a fan. Set up was a snap. Charged Followed App Connected to Wifi Signed up for Nestware (required for video history if you don't sign up you can't get history I tried first to not sign up that's how I know) Installed Used Nicely done Google. Your nest engineers thought this product through well. Build Solid metal body Nice color Battery lasts pretty long. I am on day 3 and still has 90% left Magnetic adjustable (see con at end of review) Requires special plug to charge (see con at end of review) Indoor table or counter or shelf mount is nice Good night vision has 6 IR to get good night vision Good 1080 Good daytime video. Clear. Good motion and animal detection. Picked up my dog or me. Software Easy to use Easy to scroll through and view history Easy to adjust notifications Overall great quality. Pleasantly surprised. So here is the only 2 cons that I could ding Google on. 1 is the magnetic attachment to the base. Although it gives maximum flexibility with adjustment and ease of install. This create a dilemma. Theft. It can be snatched up and taken away or vandalized easily. 2nd is the specialty plug to charge. I wished it would take a standard USB c type plug so I did not have to find this cable and charge it later when I needed to. Other than that well done Google. I would recommend this product for others knowing the above cons are ok with the buyer. Looking forward the Pixel 6 Pro.

    I would recommend this to a friend
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