Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Best Buy Naples has been AWFUL in getting back to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product but am BEYOND DISAPPOINTED that I bought a full years worth of INSTALLS and they did NOT INSTALL properly add I have been totally ignored for over a week. I don’t want to hear anything bout BUSY AT THE HOLIDAYS or similar. Absolutely inexcusable how Ramon has totally ignored me. If he is out sick, on vacation or whatever SOMEONE needed to get back to me. Ignored and totally dissatisfied with BB in Naples. I am beyond loyal and have been treated very well in OH but like SHI^^&** by Naples. And I arranged for install back in NOVEMBER so plenty of time to make it right….
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Dtraci17, we're glad to hear that you love Nest Cam (Battery). It's unfortunate that it wasn't installed properly.
If you want someone to install your Nest products for you, we only recommend contacting Nest Pro certified technicians from our official service partners like OnTech Smart Services to book an installation appointment. To learn more, check out this help article: https://support.google.com/googlenest/answer/9850152
If you need further guidance, please do not hesitate to contact our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Awesome cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with easy set and installation. Highly recommend if you want one ecosystem and prefer the Google platform.
I would recommend this to a friend Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for these to be available due to the improvements to the previous generation and am disappointed. They are indoor, but do not have an "indoor" mount included, thats a $40+ extra and they dont sit level and the base isnt flat. They come with 1 charging cable, which makes no sense, battery or not as I would prefer to leave them plugged in. If you want them weather resistant, that also requires a different cable. For the price, I expected way more and will be returning them for a set of Arlo cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Brian, thanks for taking the time to share your feedback about Nest Cam (Battery). We’re sorry for falling short of your expectations, and that your experience with the product is less than ideal. We value your feedback as it helps us understand our customers' needs and preferences better to improve our products and services. We understand your decision to replace them, but if you'll decide to give it another shot in the future, we’d be more than happy to help you with any questions or concerns that you might need: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Does the job but better options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little quirky but does the job. The Arlo Cams are better in my opinion especially the user interface much better. The battery is not the best either in high traffic areas..
I would recommend this to a friendBrand response from Nest Support
Posted .Hi NATE, thanks for sharing your feedback and experience with using the Nest Cam (battery), and we’re sorry to learn your expectations are not met.
The battery life depends on factors including activity, temperature, and selected camera settings. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Visit this link for more details: https://support.google.com/googlenest/answer/10901611
We’d be happy to share your feedback, about the user interface, with the right team for future improvement. We request your patience as we’re continuously working on bringing the full functionality to Google Home, and on a more seamless solution. In the meantime, if you need help with using the camera effectively in the Home app, feel free to let us know by contacting us here: https://support.google.com/googlenest/gethelp
Pleased with this purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been pleased with these after a month of use. Because they're battery-powered, I chose easily accessible mount locations so that recharging isn't a recurring miserable process. The video quality is a good as expected.
I would recommend this to a friend- Pros mentioned:Ease of use
Quick and easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very quick and easy to get set up. The Google home app is easy to navigate.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good video quality for a monitoring camera and lasting battery even in extreme conditions
I would recommend this to a friend - Cons mentioned:Battery life
Okay for my purposes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very not impressed by how quickly the battery dies. It seemed to last longer at first and now I have to charge roughly every other day… but it is in my chicken run so I can check on them while I am at work.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi APeake, thanks for your insights. We're sorry to hear that your Nest Cam (Battery) quickly dies out.
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great Cameras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly! Has really good motion detection and it’s easy to install and setup yourself.
I would recommend this to a friend - Pros mentioned:Ease of use
Security system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to install. I was very pleased with the cost of the security cameras. They arrived quickly.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras. ADT wanted an atm and a leg for these and install. Super easy to use and install.
I would recommend this to a friend - Pros mentioned:Camera quality
Affordable price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Clear videos and sound when recording
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect. Just wish they had in black as well. Within 2 weeks of putting up it captured a hit and run on my mother's parked vehicle.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Video Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A all around Great camera and shows a very clear picture.
I would recommend this to a friend - Pros mentioned:Night vision
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was concerned at first about battery life, but they actually last a few months. The quality at night is amazing.
I would recommend this to a friend - Pros mentioned:Ease of use
Enthusiastic user
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install and use w/ Google Home app. Long battery life.
I would recommend this to a friend Nest users: might as well buy Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start and say I am a huge user of Google and Nest products. Some would even say fan boy. I've owned nearly every Nexus/Pixel, have several thousands of $ in Nest IQ cameras (indoor and outdoor) around my property, Nest Hub Maxes, multiple thermostats, Chromecasts etc. To say I'm all in on Google is an understatement to the point of cringe by my family of apple users. I have a large property and needed one area last covered by a cam which was inaccessible due to unavailability of a power source. I had been waiting patiently for Google Nest to catch up to competitors and offer a battery wireless cam. With that being said I don't I could be more disappointed in the new wireless camera. I excitingly unboxed and attempted to add it in the Nest app where I was forced to use the convoluted Home app. I knew there would be an issue when I realized viewing the new wireless camera was not available in Nest App. I am getting notifications from every other nest device in nest as I should and getting notifications for this single camera in the Home App. Extremely annoying as NEST is written all over the box. This might as well be a Ring camera if I wanted to get two separate notifications in two separate apps. I reached out to Google and in fact the new devices (wireless and floodlight cams) are not available in Nest. You will have to review recordings separately in each app. Seriously Google? Another annoying aspect is if you try to view this camera on the web version of home.nest.com if will not be available. If you looking for a single camera or not this deep into the Nest game it might be ok for you. I do however feel the night image quality hasn't improved and may have actually decreased between this and my non IQ wired outdoor nest cam. I am now worried how long the thousands I've invested in my property surveillance will be supported as Google is notorious for dropping support after a few years. You severely dropped the ball with this one, Google. Will be returned.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GoogleSuperUser, thanks for the time sharing a feedback with us and for investing on Google products. We're sorry to hear about the issues with the Nest Cam (Battery). We understand how disappointing it can be when your device is not working as you expect it, and having to use two separate apps for your Nest cameras.
New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. As for the web version, we’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience.
We appreciate you for being a Google advocate, and your input helps us better understand our customers’ needs and preferences better. We hope you give Nest Cam (battery) a chance as we're always working to improve our products and services. If you have any questions or concerns, we’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Good but needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is good quality and the video is very good. I am not to haply about the limitations with the nest app (not compatible) and the fact that yoi neesd to have it plugged in to have the recording options.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Francoe, thanks for sharing your feedback. We´re sorry to hear about your disappointment with the Google Home app and the option to have Nest Cam (Battery).
We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Continuous video recording (CVR) and 24/7 video history requires a lot of power and will certainly drain the battery for your Nest Cam (Battery) in a very short time. Hardwiring it will help fix this limitation.
We'd be happy to address any concerns you may have on Nest Cam (Battery). You´re always welcome to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Backyard camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with great quality and notifications, with no subscription, battery is doing well for at least 3 month
I would recommend this to a friend - Pros mentioned:Camera quality
security cameras
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they're great, good battery life. fast recharge. clear video
I would recommend this to a friend
