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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2648 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,648 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ovais

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice outdoor cam with good quality. Saved on buying two together

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could've been 5 stars only due to the fact it uses a different instead of nest app and requires a power cord for constant 247 recording.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello, Yiazmat. Thanks for sharing your feedback and for giving us a good rating on the Nest Cam (battery). We hear your concerns about the app integration and with the 24/7 recording feature.

      We’re aware that longtime Nest users like you enjoy viewing the camera videos using the Nest app or web app. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app.

      To optimize battery life, it offers event video history and will detect and capture important activity at your door, so you can focus on the details that need your attention. Our goal is to give users more choice. With event video history, we wanted our products to help our customers, like you, to understand what’s going on at home easily and highlight the important activity for you. We still offer 24/7 video history on wired Nest cameras/doorbells with a Nest Aware Plus subscription if you choose to connect your Nest Cam (battery) to a power cable (sold separately). Visit this support link to learn more about pricing, and what you can get with a Nest Aware subscription: https://support.google.com/googlenest/answer/9233159

      Our dedicated team is always here for your support needs. Simply visit us at the following link and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily setup and managed. Open box price was negotiated and brought down as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery won't last! Buy a corded one... :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last less than a week while indoors, can't imagine if place outside. Definitely returning it and buying the corded one, not paying additionally for a cord that should be included with the cordless if battery will not last long. Super disappointed!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Lilybeth. We’re sorry to hear that your experience with the Nest Cam (battery) has been below your satisfaction. We understand your decision to return it. But if you’re willing to give the device another chance, adjusting the camera settings such as video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas can extend its battery life. You’ll find other ways to optimize the battery life of your camera here:: https://support.google.com/googlenest/answer/10901611

      We can help you check for other reasons why the camera is behaving differently. Please contact us anytime so we can guide you with further troubleshooting steps, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works grate ! Simple and easy installation!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera in the business. It works for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweatsl spot for home security.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, love the fully wireless experience. With high active the battery life still holds up pretty well. The quality and durability is excellent. Charging could be a little faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Camera - Outdoor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera, but have seen better. Have to zoom in for wider angle views, but it serves it’s purpose

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Homeowner Vibes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t mounted the cameras yet but I love how clear the images are on my friends cameras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera very easy to mount very easy to use good picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleeping sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! I feel very safe and sleep very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to mount and easy to connect thru the google home app. The view is clear and I am able to zoom in with clarity. I am using them outdoors and they have performed great, down to 8 deg F so far. The price for a multipack during a sale they had made it an easy decision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did not dissapoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Easy to set up, you can set it up in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these security cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We stuck one on our metal front door and one on our metal carport. So that meant no installation necessary. We love being able to keep an eye on our doors for deliveries and the odd visiting dogs and cats (which you can turn off notifications for if you want, but still see in the history). Found out the neighbors dog came to our house at 2:00 in the morning for a drink while his mom was waiting for him to come back inside - oops. Charge is fast and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality images and worth the price for an added piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ovais

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. Perfect for outdoors and has good quality video

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited to have these my first home cameras are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing surveillance camera, would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera and clear . And good price .thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera system. Easy setup and uptime is great.

    I would recommend this to a friend