Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it's perfect size good quality good price one of the best cámara
I would recommend this to a friend - Cons mentioned:Battery life
Poor quality security system
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is awful, so I am constantly taking them down to recharge. They recharge very slowly, so it takes hours to charge one of them. The low end temp is -4 degrees F, so all three cameras went offline this morning when the temp hit -10. Save your money and buy a different system.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, hertzy07. We hear your concern with the Nest Cam (Battery) not running optimally in colder weather. The device operates best within a temperature range of –4°F to 104°F (–20°C to 40°C). For more details on using your device in colder climates, here’s a link: https://support.google.com/googlenest/answer/11830989?
If you need any more help, reach out to us here: https://support.google.com/googlenest/gethelp?sjid=1813846835391256418-NC ""
- Pros mentioned:Ease of use
BEST SET OF CAMERAS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRODUCT - WE LOVE OUR NEST CAMERAS. EASY TO INSTAL TOO
I would recommend this to a friend - Pros mentioned:Camera quality
Security cams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work amazing sound, battery and video are excellent
I would recommend this to a friend - Pros mentioned:Overall performance
Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for a month and it works like a charm.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This identifies anyone in a easily set up area.
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy and addition!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great design, easy to add to nest system. very happy
I would recommend this to a friend - Pros mentioned:Camera quality
Google Nest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to install, good video quality amazing
I would recommend this to a friend Solid cameras with good battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. My only complaint is I wish they worked using the NEST app and not the Google Home application.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello MytwoCents, it’s great to have your feedback and we’re glad that you find the Nest Cam (battery) excellent. We understand that using the Nest app to view your camera feeds is more convenient for you. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Also, using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. This means you get a simpler interface and a simpler way to connect all your devices into a single environment.
If you need assistance, our support team is always here to help and guide you with using the Nest Cam (battery) in the Google Home app: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connection and very clear view. Reaches the whole yard.
I would recommend this to a friend Very good system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the user friendly of this Nest system. I bought 2 cameras and I love that I can see them from my Android cell phone anywhere and anytime. Battery last months with regular use. I usually charge them once every 60 days or when they reach about 75% battery. They charge pretty quick too. No issued with them. I recommend the Nest system.
I would recommend this to a friendIt sorta gets the job done..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who has the Nest IQ outdoor camera, you can only wonder what Google is up to… this is a step back as you can’t get continuous recording with out hardwiring it. The mounting kit is plastic and while it works it doesn’t seem sturdy. Additionally the user interface for Google home seems like it’s still in the beta phase. There are better options out there for this price.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi FlyingDutchman, thanks for taking the time to share your feedback. We regret to hear that Nest Cam (battery) didn’t meet your expectations.
The new Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your patronage and satisfaction is what drives us in improving our products and services. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to install. Love the convenience and functionality.
I would recommend this to a friend - Pros mentioned:Camera quality
High quality smart camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality, smart outdoor camera. It captures wide range
I would recommend this to a friend Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Booting up of each camera takes a significant amount of time including a software update. In addition, one of the three cameras wouldn't boot up after numerous tries on multiple networks. I brought back to Best Buy and was told I couldn't exchange for a single camera and instead needed to go take down the other two and return all three. . . and then start over again. Very frustrating
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, DanielB. We’re sorry you had trouble setting up the Nest Cam (Battery). If the device won’t connect to the Google Home app, press the button on the back of your camera once and wait for it to restart. As a last resort, hold the button down and it will reset to factory defaults. If you need an extra hand, don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
Nice cams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well and integrate nicely. Would buy again!!
I would recommend this to a friendGreat Google nest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased outdoor google nest/battery camera last December 2021. I was skeptical of battery life but so far very pleased. After two months of operation it still has %64 battery remaining. The camera goes into sleep mode thus conserve battery life until it senses motion. Mine sees a lot of motion there justify battery usage. I recommend this product .
I would recommend this to a friend- Pros mentioned:Camera quality
Great Nest Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Cameras...Awesome quality and notifications.
I would recommend this to a friend - Pros mentioned:Camera quality
Google Nest Camera, battery operated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding product. The picture quality is excellent.
I would recommend this to a friend - Cons mentioned:Battery life
Poor Wireless Outdoor Camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since Google bought Nest I've been very frustrated. These cameras have a ton of issues - spotty WiFi connection, slow to respond, terrible app interface and a horrible app in Google Home. Battery life is not good - averaging only 5wks before a recharge is necessary. Not too happy with this purchase. But, they sure look cool.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi osbrown, thanks for informing us about the issue. We're sorry to hear that you're not happy with the issues you are having with Nest Cam (Battery).
We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. You may also check for possible sources of interference such as the thick walls and appliances in your home.
The battery life for Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We'd like to help you further with your support needs if the issue persists. Please feel free to contact any of our support agents here: https://support.google.com/googlenest/gethelp