Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
Nest Cam Indoor/Outdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - that we needed
I would recommend this to a friendSecurity cameras
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love these cameras, so we can access videos from wherever we go.
I would recommend this to a friendNext cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras. They are very reliable. The battery is very nice also
I would recommend this to a friendNest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, not so easy to set up. Would recommend professional assistance when setting up.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience. We’re glad to hear that you find Nest Cam (battery) great, and we do apologize if you had some challenges installing it. We value your feedback as it will greatly help us in improving our products and services. If you need further assistance, our support team is always here to help. Don’t hesitate to contact us anytime using this link: https://support.google.com/googlenest/gethelp
Neat cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need good WiFi for this to work or else it will just not work very good
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for sharing your review with us. We can see that you're experiencing some connectivity issues with your Nest Cam (battery). This is not the initial impression we want you to have of the performance and capabilities of your device. It could be that there's network congestion or there may be some environmental factors (Example: device is too far from the router, wireless interference, etc.) that may be affecting its performance. Please reach out to our support specialists so we can help find the cause of the issue and provide you with troubleshooting steps that may enhance the performance of your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Nice camera !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ! The picture is very good !!! Love it !!
I would recommend this to a friend Good solid camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good feature set, works well in all weather conditions. Wanted the ability to see back yard after someone stole a bicycle, and bought a second camera for the front to see the front door. I wanted to be able to see who was at the door without having an annoying doorbell!
I would recommend this to a friendBest one out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the old gen. I like that these are wireless and you can wire it for continuous recording. Pretty crazy that Ring doesn’t have continuous recording, that’s why I go with Nest.
I would recommend this to a friend- Cons mentioned:App compatibility
Not an upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the old nest outdoor cams for 4 years and loved them. I was very excited for the new ones but there is very little new and a lot to dislike. The video is the same if not worse than the originals. Forcing us into the goole home app instead of the Nest app was the final straw. Returning these, canceling my nest aware plus subscription and going with another ecosystem sadly.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ryan, thanks for being a long time Nest user, and for letting us know of your experience with the Nest Cam (Battery). We're sorry to learn that you came across these issues with video quality and functionality.
The video quality can be adjusted in settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below:
- Open the Home app Google Home app.
- Select your camera.
- Tap Settings Video.
- Under “Video quality,” tap High.
Using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We care about your experience and we understand your decision to return it. If you’d like to try it out again in the future, we’d be happy to work with you and help improve your experience here: https://support.google.com/googlenest/gethelp
Awesome purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these cameras, they are amazing. I use these indoors and outdoors. Battery life is good for the most part and I love how they function.
I would recommend this to a friendLove, love, love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these cameras! We have them in the house to watch the Nanny with our baby and love it! We can see clearly, the motion sensors are on point and the app is easy to use. You will love it too!
I would recommend this to a friendPerfect pet cam!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an indoor camera to check on my dog whenever I am away from home. This is absolutely perfect. Long lasting battery, easy to access, and i caught it on sale. It’s a win!
I would recommend this to a friendQuality and Customer Service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product with great functionality. I especially like the portability. Best Buy had wonderful customer service who found the l product quickly. Kind and attentive service. Had product in stock.
I would recommend this to a friend
Camera
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great security camera and very easy to install
I would recommend this to a friend- Cons mentioned:Battery life
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are good but battery life is Ok I would find other options
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tony, thanks for sharing your insights with us. We'd like to learn more about the details of your experience and feedback. This will give us a better idea on how we can assist you best, and answer any questions or concerns you may have about Nest Cam (Battery). Our support would be happy to help you with your support needs by reaching out to us here: https://support.google.com/googlenest/gethelp
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband. And it was a great choice My husband also really liked it
I would recommend this to a friend- Cons mentioned:App compatibility
Warning: doesn't work well with old Nest Cameras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just talked with Google Nest support and this 'Nest' camera does NOT work with the Nest app, only the Google home app. WORSE is that the old Nest cameras don't fully work in the Google home app (no video history). So the answer from support is using two separate apps to get alerts and video history. That is crazy. So don't buy unless you don't own any Nest products currently. And even then--the Google Home app is pretty bad/not easy to use. They should remove the name 'Nest' from the product and give warnings about this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Dudeman, we appreciate your feedback and thanks for sharing your insights about the Nest Cam (Battery). We understand how inconvenient it is to have two separate apps to control and manage your cameras.
The new Nest cameras and doorbells are exclusive to the Home app, but you can view your old Nest Cams in the Home app alongside the new Nest Doorbell and Nest Cams. If you set up your camera or doorbell in the Home app, you can use the Home app to change its settings, and if you first set up your camera or doorbell in the Nest app, most of its settings will be in the Nest app, but you can also change some settings in the Home app. Camera settings that appear in both the Home app and Nest app (for example, turning the camera on or off) will look different. However, changing one of these settings in one app will be reflected in the other app.
Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. In the meantime, if you have any concerns around the performance and features of the Nest Cam (Battery), let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp
Best security camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these after buying the Google doorbell camera. Because I had already setup the doorbell via Google app, adding these were simple. I also bought the extra long outdoor cables. No fault alerts after using for 6 months. No charging needed. working even during power outage.
I would recommend this to a friendPoor quality security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the performance of this camera!!! Set up event zones multiple times per instructions and they would never work correctly. Camera would detect car or person going away from camera but never coming towards camera. Camera now has went offline and will not reconnect with wi fi and seems unresponsive even with full charge. Camera is only a month old
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, MichaelF. Sorry to hear you’re having connection issues with the Nest Cam (Battery) — we get how frustrating this is. We’d be happy to investigate your concerns and get your camera back on track. When you have a second, reach out to us here: https://support.google.com/googlenest/gethelp?
Weather proof
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them and I have them all over the house outside. It’s great view in any weather.
I would recommend this to a friend