Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
Google nest cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my google cameras . I have 4 including the nest doorbell. Simple to set up and super easy to manage. Lots of analytics to play around with including adjusting camera zones and motion detection
I would recommend this to a friend- Pros mentioned:Camera quality
Great items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras it helps me keep my babies safe..
I would recommend this to a friend - Cons mentioned:Compatibility
Would be better if it worked with Nest environment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verry disappointed it does not work in the 'Nest' environment, have to use google Home. Had wanted it to be in the same ecosystem as my other products, both cameras and thermostats Other than that a good idea, that needs rounding off !
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Johnco, thanks for sharing your experience. We’re sorry to hear about your disappointment using Google Home app for your Nest Cam (Battery).
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
Your feedback is important to us as it will help us in improving our products and services. If you need assistance, feel free to contact our support team. We’re always happy to help here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
What a let down…maybe future improvements
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that this is not compatible with the Nest App (only works on Google Home app). Also only records when you are viewing the camera in the Google Home app. I took these back and lucked out in finding the Nest Outdoor camera and hardwired it to an outlet which provides constant monitoring.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi LWesley28, we highly appreciate you for sharing the details of your experience with the Nest Cam (Battery) and we’re sorry to learn of your disappointment in the lack of compatibility with the Nest app, and with the recording feature issue.
We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.
We care about your experience and we’re taking your feedback seriously to work on improving our products and services. And if you’d like to try the Nest Cam (Battery) again in the future, we’d be more than happy to guide you through using it effectively with the Google Home app. You’ll find us always available here: https://support.google.com/googlenest/gethelp
Great Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey, but worth the money. Easy to set up, love the Nest Aware subscription at such a low annual price.
I would recommend this to a friendPretty Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good. Kinda a weird interface compared to other cameras.
I would recommend this to a friend- Pros mentioned:Ease of use
Mr Camaras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, and they are efficient to use>>>.
I would recommend this to a friend - Pros mentioned:Camera quality
Nice camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice camera I have it in my home very nice camera
I would recommend this to a friend Great Cams!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery Backup Gig-speed internet + Hardwired Google cams + Nest Aware Plus = a fantastic CCTV(like) solution w/ great video analytics.
I would recommend this to a friendCamera is fine, the Google App is not
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is fine, the Google App is not. Nest App was far better and easier to use. IDK how Google can buy Nest yet not use the Nest App. Or at least copy it. I might end up returning these because I like the Nest App far much better and go with something else. Google, fix this. I mean, you are Google!!
I would recommend this to a friendBrand response from Nest Support
Posted .Hello F5TG, thank you for posting your review. We're sorry to hear that your experience with Nest Cam (battery) was less than ideal when it comes to using the Google Home app. Please know that our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Google and Nest smart home devices. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you're willing to give it another go and need further assistance, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
The Nest cameras are great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Wyze cameras with these. The install was super easy, and the integration to the Nest hub and Google home app is amazing. Clear picture abd audio!
I would recommend this to a friend Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, not so easy to set up. Would recommend professional assistance when setting up.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience. We’re glad to hear that you find Nest Cam (battery) great, and we do apologize if you had some challenges installing it. We value your feedback as it will greatly help us in improving our products and services. If you need further assistance, our support team is always here to help. Don’t hesitate to contact us anytime using this link: https://support.google.com/googlenest/gethelp
Great cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Outstanding performance. Has battery in it in case of power outage that can be hard wired aswell
I would recommend this to a friend- Pros mentioned:Camera quality
Nice camera !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ! The picture is very good !!! Love it !!
I would recommend this to a friend Neat cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need good WiFi for this to work or else it will just not work very good
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for sharing your review with us. We can see that you're experiencing some connectivity issues with your Nest Cam (battery). This is not the initial impression we want you to have of the performance and capabilities of your device. It could be that there's network congestion or there may be some environmental factors (Example: device is too far from the router, wireless interference, etc.) that may be affecting its performance. Please reach out to our support specialists so we can help find the cause of the issue and provide you with troubleshooting steps that may enhance the performance of your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:App compatibility
Not an upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the old nest outdoor cams for 4 years and loved them. I was very excited for the new ones but there is very little new and a lot to dislike. The video is the same if not worse than the originals. Forcing us into the goole home app instead of the Nest app was the final straw. Returning these, canceling my nest aware plus subscription and going with another ecosystem sadly.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ryan, thanks for being a long time Nest user, and for letting us know of your experience with the Nest Cam (Battery). We're sorry to learn that you came across these issues with video quality and functionality.
The video quality can be adjusted in settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below:
- Open the Home app Google Home app.
- Select your camera.
- Tap Settings Video.
- Under “Video quality,” tap High.
Using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We care about your experience and we understand your decision to return it. If you’d like to try it out again in the future, we’d be happy to work with you and help improve your experience here: https://support.google.com/googlenest/gethelp
Nest cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the nest cameras for years. Easy to set up and use
I would recommend this to a friendGood solid camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good feature set, works well in all weather conditions. Wanted the ability to see back yard after someone stole a bicycle, and bought a second camera for the front to see the front door. I wanted to be able to see who was at the door without having an annoying doorbell!
I would recommend this to a friendNot worth the investment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We regret investing in the Google ecosystem. The products are a dead end with almost incremental improvement or updates from Google. Functionality is limited to a few convenient use cases but lacks many key features with no options for expansion or to use the cameras outside of googles system. Very difficult to review or export footage and due to cloud aspect video is seldom available in real time when it can be important. I definitely would not depend on this stuff for security. We will be installing a real camera system
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JMT711. We appreciate your feedback. It's unfortunate to know that your experience with the Nest Cam (battery) has been less than ideal. We're sorry for any frustration or inconvenience it caused. Regarding the difficulty in reviewing and exporting footage, this has been noted. We're committed to addressing your concern though it's disheartening to hear that you're moving away from the Google Nest ecosystem, we respect your decision and appreciate your feedback. If you change your mind in the future and need help with your Google devices, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Love the quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new cameras! I feel super safe at home now.
I would recommend this to a friend