Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$139.99
Save $40
Comp. Value: $179.99

Customer reviews

Rating 4.1 out of 5 stars with 2715 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,715 reviews
  • Cons mentioned:
    App compatibility

    Rated 2 out of 5 stars

    Won’t work with Nest App

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these cameras. I have several other Nest cameras but this new version doesn’t work with the Nest App and website. You have to use the Google Home app. I couldn’t find where I could watch live video on my laptop like I could with the Nest website.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Omar, thanks for sharing your experience. We´re sorry to hear that you had to return your Nest Cam (Battery).

      If you ever have a change of heart and reconsider using Nest Cam (Battery), we´ll definitely do our best to provide you a better experience. Please consider getting a hold of any of our support specialists for any support needs you may have here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Security cameras

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these cameras, so we can access videos from wherever we go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest cam

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I already have Google products so it's a no brainer. I've heard there are better cameras but it gets the job done just fine. I like that it's magnetic and easily adjustable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are trash worst nest product. If it’s wired so it can record 24/7 you can’t save clips unless the ai detected motion in it. You can’t pick how long of a clips you want. Forcing the google home trash app is the dumbest thing to do. The app is horrible not user friendly they are clustering to much together. want my security cameras to have its own app to be able to watch without searching for it on the horrible google home app. It’s almost like google wants nest to fail and is trying to make it as horrible as possible so no one buys these new cameras. I’m gonna return mine and look for a better option than these.you need to leave the camera viewing on the nest app not the trash google home app. How is the camera not waterproof if you advertise as a outdoor camera. Night vision is average. I really don’t understand why put the cameras viewing on the google trash app with smart lights and other “smart” devices bought them to protect my home and easily view and save clips and google made it nearly impossible to save clips on the google home trash app.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi John, thanks for sharing a review about your Nest Cam (Battery). We’re sorry to learn that your experience with the camera and Google Home app is below your expectations.

      Our teams are working on enabling the ability to setup and control older Nest cameras in the Home app so users will have one app to control all of their devices. We’re also heading on bringing full functionality to the Google Home app because we wanted to create an integrated experience with your other Nest and smart home devices.

      The maximum clip length setting for your camera or doorbell will affect how long video clips can be. You can only download video clips from detected events in the video history. You cannot download video clips from footage with no activity. Also, Nest Cam battery has IP54 rating and can withstand dust, rain and snow.

      Night vision range depends on how much light there is, and which camera or doorbell you have. Test your camera’s recorded or live video when it’s dark out and adjust its position, or add lighting if needed. If there are any light sources in the area, your camera may be able to see even farther.

      We understand your choice to return it, but if you’re willing to try it out again in the future, our dedicated team will always be available to help you here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Piece of crap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, super poor execution! The cameras were fully charged and then discharged after ONE DAY!! Thank God I can still return it!! Bye bye Google Nest, I'm off to find something better, you know something that actually works. I've had two different (MUCH CHEAPER) security systems before and just wanted to upgrade. Nest is most definitely NOT an upgrade unless you want to keep charging your cameras daily. Also, the doorbell is impossible to get off with the tool they give you, so you can't charge that either (that drained the batter after one week!!)

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GlobeTrotter, we really appreciate your feedback about the Nest Cam (Battery) and Nest doorbell, and we’re sorry to learn that they didn’t meet your expectations. We can imagine how inconvenient it can be having to charge the cameras daily, and we understand your decision to return them. If you’d like to consider using the Nest cameras again the future, we have a dedicated team always ready to help and guide you with using them effectively here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Amazing product! Works well, good build quality...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Works well, good build quality, simple features. Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery Dies & Nukes The Whole Thing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do they require a different app, but they fail right after the warranty is up. I have an older generation camera that works great, but these dumb things have the battery built in, so even if you wire it in the camera won't work when the battery fails. Up to this point I've just been resetting them and been able to reconnect them to the network, but that's not working anymore... so my 14-month-old camera is a paperweight. Very convenient that the warranty only lasts 12 months.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there. We appreciate your feedback on Nest Cam (battery). We're sorry to hear that the transition from the Nest app to the Home app for the new generation of Nest cameras didn't meet your expectations. We appreciate that you tried troubleshooting the issue by resetting the camera.

      However, to provide the best assistance, we may need to take a closer look at the issue. Our team of support specialists would be more than happy to offer immediate assistance when you visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Cameras

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wire free cameras are great. The view is clear, even at night. They are so good, we bought more. I would highly recommend these to everyone. Set up was easy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Camera

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security camera and very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes my set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the last piece to my system for the house and it works well. Sensitive to motion as it picks up every bug and light that passes by. App is easy to use and was easy to set up in app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weather proof

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and I have them all over the house outside. It’s great view in any weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent security camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome. I love how smart these are with the options. They also work fantastic with the optional solar panels. Never a need to charge these cameras up

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Nice but does not function properly

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera however it does not pick up over half the events that happen. My neighbors asked me on several occasions if I had footage of something their camera picked up and nothing. Highly disappointed.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TiffaneyD, thanks for your feedback. It's unfortunate to hear that your Nest Cam (Battery) isn't able to identify over half of the events that happen for your home, and we apologize for any disappointment this experience may have caused you.

      Motion detection on Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
      1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
      2. Change the angle of your camera and account for the lighting in the surrounding area.
      3. Restart your Camera.

      If the issue still persists, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    reliable product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very reliable product. Night mode and I had 3 older version outdoor cameras and still working fine!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Response Time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the response time considering video is not recording 24/7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working great. I can switch the camera how ever i like to get the best view and immediately notifications pop-up when somebody is around.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dead battery despite being plugged in 24/7

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already know I hate the Google Home interface because it's inferior to Nest, but I got on board and purchased these to be my outdoor cameras. I had them wired the entire time, but eventually they both stopped powering on and the error says the battery is dead. Yet they are wired. They are now paperweights.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, we're sorry to hear you're having battery trouble with your Nest Cam (Battery). We're here to help, contact us so we can advise you on how to proceed: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Ms. J

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best when you have elderly parents and you want them to keep their independence in the home but, still watch them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not Nest quality doesn’t come with everything

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new nest cameras do not include everything you need. If you want wireless cameras just go with another brand on the market, these are not the same as the original outdoor cameras. Nest app is being phased out, these only work with Google home. Biggest issue, only comes with one tiny charging cable, so even if you wanted to wire this like the original, you now have to spend even more to get another cable, good luck finding one at time of purchase. For this price point, it’s absolutely mind blowing.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, andj592. We're sorry to learn that your experience with Nest Cam (battery) has been less than ideal. Our goal is to provide you a place where you can control all your Nest and other Google smart home devices using the Google Home app and create an integrated experience with the Google Assistant. We'd like to help you with finding ways we can improve your experience with the device and a better resolution for your charging cable. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security is our first priority for our safety at home! Love this product!

    I would recommend this to a friend