Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
Family Seciruty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully. It would have been great if it came with 2 charging cords. but after purchasing an additional cord, we were able to ensure continuous monitoring.
I would recommend this to a friendAmazing Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.google nest/home devices are the best. very easy to setup and use
I would recommend this to a friendNot for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice cameras, but, I had issues with the Google app and my iPhone. The Google app and iPhone don’t seem to be compatible. I returned the cameras for a different brand. If you own an android these cameras might work well. Overall the cameras are nice.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi maguirre, thanks for posting a review. We’re sorry to learn that you’re having issues with your Nest Cam (battery) using your iPhone.
Nest Cam (battery) and Google Home app are compatible with iPhone. We value your feedback, and we’d like to hear more about what happened so we can help and address the issues you’re experiencing. You may contact our support team anytime through this link: https://support.google.com/googlenest/gethelp
Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two out of three didn’t work. With installation and removal quite a horrible experience
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, OuidaM. We’re sorry you ran into issues with setting up your Nest Cam (Battery). We’d be happy to look into what may have happened and get your devices up and running — when you’re ready, talk to us here: https://support.google.com/googlenest/gethelp
No complaints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with great quality. I have a total of 4 cameras and the door bell.
I would recommend this to a friendCamera works great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. From time to time i need to make sure it is connected to my Wi-fi but there have been no issues. The magnetics are great for adhering to walls.
I would recommend this to a friend- Cons mentioned:Battery life
Dont last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these cameras 1 year and 3 months ago and they will no longer hold a charge. They are out of the warranty period so they will not do anything to replace the cameras. Would not recommend as they do not last and they don’t stand by their product quality.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Matt, thank you for your review. We're sorry to hear you had a bad experience with your Google Nest cameras. We value your feedback and would like to learn more about your experience. Please take a moment to fill out this feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Top tier security
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years i have tried many security cameras and in my opinion Nest is at the top of the list. The smart features on these cameras are amazing. I have many of these cameras protecting my property.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Google Camera for those who are looking for quality
I would recommend this to a friend- Cons mentioned:Compatibility
not compatible with first gen nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sadly this was a wasted purchased, it does NOT work with first Gen nest.. as we still have a nest aware account we were told once we set it up that it is not compatible with our nest aware., product was returned.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Suiki2, thanks for posting your review. We're sorry to learn that your experience with your Nest Cam (battery) has been disappointing when it comes to compatibility with your Nest Aware account. Your feedback here helps us improve on what we provide our customers. Rest assured that we'll relay your feedback to the right team and if you decide to give us another go in the future, please don't hesitate to contact our support team for any concerns or assistance you need. You can visit our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Total fail for Google & Nest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this camera as a package with the Google Hub Max based on reputation and our like with a few of their other products. However, this camera is a failure to the Google and Nest brand name. The battery life is absolutely horrible. Even at the lowest settings, I have to charge the camera wvery week. Why not just buy a lower quality camera with a better battery life!? Cannot add to Nest app. Do not recommend!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Mwilson. We appreciate your feedback on the Nest Cam (battery). We hear your concern about its app integration, and we appreciate your effort in trying different orientations to improve its battery life.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
We’d be happy to help investigate your concern about the battery life of your camera. Feel free to contact our support team for technical guidance here: https://support.google.com/googlenest/gethelp
Here looking at you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera knowing that somebody is always watching.
I would recommend this to a friend- Cons mentioned:Motion detection
No motion detected in winters
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My nest cams(3) have stopped detecting any motion since the weather has become cold. In summer and fall they worked fine, but the performance in winter is very poor.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey AkashP, we appreciate you for sharing your experience with Nest Cam (battery). We're sorry to hear that you're experiencing some difficulties with your device when it comes to operating in cold weather. Please be advised that your Nest Cam should have an operating temperature of -4°F to 104°F (-20°C - 40°C). We suggest that you reach out to our support specialists so we can further investigate the cause of this issue and provide you with troubleshooting steps that can enhance the performance of the device. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera.battery only works for live feed and motion detecting, but can last for a few months. I ended up buying an adapter/power cord to keep this camera feed running 24/7
I would recommend this to a friendGreat camera, bad software
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is ok but the new software is terrible. I loved the old Nest software. Google is getting rid of that software so keep that in mind if you are attached to the old Nest software. The Google software is terrible.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jeff, thank you for posting your review. We're sorry to hear about your experience with Nest Cam (battery) and the performance of the software. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your feedback here is a step forward in helping us achieve this and improve your overall experience with Nest Cam. If you have additional feedback or need further assistance with your device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Very Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the quality of the video as compared to another common camera system. It was quite a bit more expensive than other cameras. Again, the quality is great
I would recommend this to a friend Nest Aware Subscription price hike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is ok, would be a 4 star review if google hadn’t gone up on the nest aware subscription for monitoring
No, I would not recommend this to a friendGoogle home cam
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it catches everything speaker loud my kids don’t like it cause there always getting caught lol and I can rewind footage and it saves it
I would recommend this to a friendWorks like a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good and easy to setup. Adding them to Google home is a breeze and installing them is straightforward. Battery life meetsy expectations.
I would recommend this to a friend- Cons mentioned:Connectivity
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google shouldve left nest alone. They had a good product by itself. Firstly, you cant use the nest app with the cameras. Secondly, you have to use the google home app which requires your gps location information on your house. Thirdly, ive tried to connect the cameras literally with the camera sitting side by side with my router, and the app says it cannot connect the camera and recommends me moving the camera closer. I guess im supposed to melt them together at this point??? Would not recommend
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi teejay, we appreciate your insights. We're sorry to hear about your disappointment with the new generation of Nest cameras, including Nest Cam (Battery), and the move to the Google Home app from the Nest app.
We understand that long time Nest users, like you, enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant to create an integrated experience with other Google Nest speakers and displays. If you´re willing to try, you may set up your older Nest cameras on the Google Home app as well. For more information, check out this help article:
https://support.google.com/googlenest/answer/9293657
Connectivity issues may be related to a few factors including the following:
- We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
- Disable the mobile data function on your mobile phone and ensure that its connected to the same Wi-Fi network as your Nest Cam (Battery)
For additional assistance with your Nest Cam (Battery), please consider contacting our support team so we can assist you here: https://support.google.com/googlenest/gethelp