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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 2654 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,654 reviews
  • Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 4 cameras and they get the job done. Easy to set up and the batteries last longer than I expected. Great quality overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and the camera work well I will say have great WiFi service

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    If you have 7 hours to get them to work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Nest cameras and use the Nest app, THIS IS NOT THE SAME!!! These do not work with the Nest app, they kind of work with Google Home. Took me 7 hours ( most on tech with support) to finally get both cameras working. You can’t continuously record unless you are plugged in and they only come with one plug. Frame rate is awful. They work intermittently. I would never buy again and I certainly would not migrate my existing Nest account to Google home. The Google Home app is garbage compared to the Neat app. This is not a reliable solution for a cordless camera

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RJTECW, thanks for letting us know of your feedback about the Nest Cam (battery). It’s unfortunate to hear that it didn’t meet your expectations. We can imagine how hard you tried to get both cameras working and we’re sorry for the inconvenience it has caused

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.

      We're always here to help you improve your experience. And we’re hoping to have another opportunity to investigate your concerns about the frame rate and the intermittent performance of the camera. If you’re willing to reach out to us once again for a closer look, you’re more than welcome to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to function well and seems durable. Only wish they were water proof and not just water resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Group enjoys the security when away from the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for keeping an eye on my house while ik at work. The mounting was incredibly easy and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all nomissues with the camera set up. Wish they had 4k versions though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A better version of an already good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite an effective product. Has the ability to run with or without the wired connection. Should mention that some features require you to purchase a Monthly subscription

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AvantgardePlayer479, it’s great to have your feedback and we’re glad that you find the Nest Learning Thermostat an effective product. We’re focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to record video and receive advanced notifications. With a Nest Aware subscription your video will be saved to the cloud and you’ll get extra features. Find out more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159

      If there’s anything we can be of help, please don’t hesitate to get in touch with us anytime at: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Sticks to a magnet out side hold up in all weather conditions doesn’t work so well past -30 degrees but it will tell if it won’t function any more . Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Cam Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great and the battery lasts quite a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    killer camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly amazed this setup show’s amazing quality and battery life I now have 6 total setup was super simple and they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, huge upgrade compared to the old nest cameras. Person detection works amazing. Love that it has a battery, so if you lose power, it will save events. Great product, will be buying more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a good camera!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agree with everyone else about the horribleness of the google home app but this is still a great camera. They are much more responsive with notifications than the older cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, been about three months and I’m very happy with the camera’s performance

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not practical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last long. Since you pretty much have to plug them in every other day, they are not wireless. They shape of the camera looks chic, but it is not practical. Hard to face camera in exact direction of your choice due to it’s shape. Placement of charging cable is poor as well. When the camera is plugged in, you have limited options on positioning. Since the camera does not hold a charge for long, it must be plugged in often.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Chel, thank you for sharing your feedback on your Nest Cam (battery) and we're sorry to hear that your experience with the device didn't meet your expectations when it comes to the overall design and battery life of the device. We suggest checking the link here that may help with improving the battery life of your device here: https://support.google.com/googlenest/answer/10901611

      Another option we may recommend is getting the Nest Cam (battery) Weatherproof Cable which helps provide a continuous power source for your device. If you need further assistance please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome product!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect viewing angles, great clarity. Plus 10 days of continuous recording with nest aware…what more is needed?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good and the new version. Very happy with the open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service with Google products = 5 stars!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable. It fulfills my requirement for home security, Resolution is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eye in the sky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im able to monitor my rentals while being may miles away. Great peace of mind knowing they work and have a speaker and microphone

    I would recommend this to a friend