Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
Love our Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our NEST cameras. Can’t beat anything created by Google. So convenient in my google home app.
I would recommend this to a friendit works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works, wish angle of view was 180, night time capture is hard to see but daytime is good color using solar attachment so wont have to climb up constantly to recharge battery
I would recommend this to a friendBrand response from Nest Support
Posted ."Hello there, Trytobesafe. Thanks for the feedback, and we’re glad that your Nest Cam (battery) works. We hear your concerns about its field of view along with its image quality during night time. We’ll share your feedback with the right team for future improvements. Meanwhile, we suggest cleaning the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality. You can also try turning your camera so that any nearby surfaces or objects (like a wall) are out of view. Use the app to zoom and enhance, and crop out surfaces or objects that may be the cause of the glare.
If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
If additional support is required, visit us at the following link and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
Google cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Google products. We used the cameras at our old house and knew we needed them at our new home. They give us peace of mind.
I would recommend this to a friend- Cons mentioned:Battery life
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good the battery finish lil over a week. I put on over the garage door u can speak through the camera speaker that’s pluse but wireless not convenient on busy street. I rather get wired camera.
No, I would not recommend this to a friend Awesome ! Works like a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product ‼️ loved it. Get Nest aware subscription through Google store.
I would recommend this to a friend- Cons mentioned:Motion detection
Poor activity detection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras do not detect activity and record it well. I walked several times in front of the cameras to no avail.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, CR01. Sorry to hear you’re having problems with the Nest Cam (Battery) not picking up activity. Here’s a few troubleshooting steps to get your device running smoothly:
1. Check power, Internet connection and Wi-Fi.
2. Check that the camera and microphone are on.
3. Make sure that the camera can spot the activity that you want.
Here’s a link with more information: https://support.google.com/googlenest/answer/9675480
If you still need support, we’re here 24/7: https://support.google.com/googlenest/gethelp?
Poor quality security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the performance of this camera!!! Set up event zones multiple times per instructions and they would never work correctly. Camera would detect car or person going away from camera but never coming towards camera. Camera now has went offline and will not reconnect with wi fi and seems unresponsive even with full charge. Camera is only a month old
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, MichaelF. Sorry to hear you’re having connection issues with the Nest Cam (Battery) — we get how frustrating this is. We’d be happy to investigate your concerns and get your camera back on track. When you have a second, reach out to us here: https://support.google.com/googlenest/gethelp?
SUPER CAM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best decision in the purchase of 2nd security camera set up, was ordered from Best Buy and I received it very quickly to my surprise, easy set up and quick and easy to get up and running .
I would recommend this to a friendWorks great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to get if you need temporary surveillance in or outside your house. Easy install. Easy setup.
I would recommend this to a friendCamera is okay… google home app needs work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera itself is fine. The battery lasts me about a week. This version of nest camera utilizes the google home app, which isn’t the greatest. My older nest cams integrate with the nest app… this one does not. Kind of a disappointment.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tini, thanks for taking the time to write this review about the Nest Cam (battery). We’re sorry to hear of your disappointment with its battery life, and with its functionality in the Google Home app.
We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. While the new Nest cameras and doorbells are exclusive to the Google Home app, users like you with previous versions of Nest cameras can view your camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
Your camera could be detecting a lot of activities, as the battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
If you have to charge the battery more often than you should, you may consider connecting your camera to a power outlet with the included or optional power adapter. Please note that the power adapter included with the Nest camera is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately) that will keep the battery charged.
If you’re willing, we can help you check for other reasons why the battery needs to be recharged every week, so we can figure out a way to help improve your experience. We encourage you to contact us whenever you have time for further isolation and troubleshooting: https://support.google.com/googlenest/gethelp
Awesome cameras
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive on notifications of people, vehicles, animals, etc. Love that it records 24/7 and not just when motion. Great product.
I would recommend this to a friendNest Cam outdoor, battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a friend who was having anxiety over the security of her neighborhood. The camera was great, installed quick, and the free 3 hour video clips with facial recognition feature is enough for her at the moment.
I would recommend this to a friendVery pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very worried about the expense, but the ease of setting them up and the amazing quality of video was definalty worth it. Since the initial charge too they are still going and have a couple weeks of battery life too!
I would recommend this to a friendGoogle nest camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my Google nest security system. Highly recommend both the indoor and outdoor set ups.
I would recommend this to a friendbest smart cameras on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.google nest cams are the best. the new ones have built-in person recognition, as well as 3 hour even storage. with google one subscription get friendly faces recognition, cloud storage, as well as other google services
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive and long battery life. It only records events of the previous 3 hours but with a subscription it can record 24/7 non stop.
I would recommend this to a friendA year review after purchase!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these cameras over a year, they worked great up until these past months. During the day they work great. The problem is at night now. With little to no light even with night vision off the cameras worked great June 2022 to August 2023. From September 2023 to date Nov. 2023 the camera have to go black and white. Having it on color looks blurry and useless. I wish they’d go back to working the way they did prior but only time will tell.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, RamG. Thanks for leaving feedback about the Nest cam (battery). It’s unfortunate to hear you ran into this issue with its video quality. A black and white picture during daytime typically means that Night Vision is set to “Always On”. Try to change the Night Vision setting to “Auto”. Change the angle or position of your camera so the sun never shines directly on the lens. For example, angle your camera slightly downward or give it some shade to protect its lens from direct sunlight. Move nearby objects that may reflect the sunlight, if possible.
We’d be happy to help you in any way we can. You can visit us through our support channels here: https://support.google.com/googlenest/gethelp
Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great on my ceiling, is not invasive, and matches perfectly with my decoration.
I would recommend this to a friend- Cons mentioned:Battery life
Not the Nest we all love
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, as a current owner of many nest products that i currently enjoy it is disappointing to know that the new nest cameras dont work on the nest app. This camera will only integrate with the google home app which I believe is an inferior app. Battery life is horrible. Just in the last hour it has lost 5% battery life. I dont understand how this is sustainable long term. This is 100% being returned. Google you can do better than this… Your new camera is garbage.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there TacoGawd, thanks for sharing the details of your feedback. We're sorry to hear of your disappointment with the Google Home app and Nest Cam (Battery).
Our goal with the Google Home app was to make it the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections, such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. However, the battery life for your Nest Cam (Battery) can be affected by factors including activity, temperature, and camera settings that you select. Here are some typical scenarios:
Busy: About 1.5 months battery life (about 20-25 recorded events per day)
Typical: About 3 months battery life (about 9-12 recorded events per day)
Quiet: About 7 months battery life (about 2-4 recorded events per day)
We're hoping you will still consider using Nest Cam (Battery). And if you're willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You're always welcome to contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Well done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Nest (or Google or whatever) but you know it’s going to be well executed. And it is. Works as expected - easily and simply. Works better with a power source but it’s good to have the option of the battery.
I would recommend this to a friend