Customers admire the Nest Cam Indoor Wired Security Camera for its overall performance and outstanding video quality. Many appreciate its attractive design and the effectiveness of its night vision. However, some customers have experienced connectivity issues and compatibility problems with the Nest App. Additionally, a few have noted challenges with mounting and expressed concerns about the picture resolution.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,335 reviews
Rated 5 out of 5 stars
Hide it somewhere good!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the cam! You can set it to when you leave it will automatically go on. You will be alerted if someone shows up while you are out through the app. You can watch your home from your phone!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m not fully sure how I feel about this camera. Part of me absolutely loves the features but another part of me expected more for the price and it being a Google device. Picture quality is perfectly adequate. The number of features is excellent as expected at this price point. But if you want full functionality you need to add a monthly payment which I don’t like. Opening the live stream is fast but looking at histories is a bit to a lot slower depending on internet connection.
It comes in a very attractive design, in four different colors, and feels very premium in the hand. Easily blending into a modern home while also being low-profile. Probably one of the most attractive cameras I’ve seen. Setup was easy but I find the settings and Google Home App to not be very user friendly. Other security cameras software’s are easier to figure out with almost all the same features.
The video quality is 1080p and HDR compatible. I like the HDR component as that makes a big difference when you have light/dark areas. But the 1080p is a bit disappointing as I’ve found 1440p – 2160p is best. But with it being an indoor camera and for the price 1080p works just fine. Picture quality is perfectly adequate but won’t make you go wow. Night vision is good and clear. No complaints on that end. But the big draw is the other features.
First, it comes with 3 hours of “event” history. Which doesn’t sound like very much as it is worded poorly. It doesn’t mean it only records the last three hours. But instead records up to 3 hours of events. Meaning it is equivalent to about 2 – 3 weeks (depending on how many alerts you get). As each alert is 5 – 60 seconds out of 10,800 (3 hours = 10,800 seconds). If the wi-fi goes down, it can record up to 1 hour (or about 1 week) and then will upload the results to the cloud when it comes back on. Unfortunately, you can only see video via your phone or Google Device. You cannot view it on PC. Which means I can’t check in on what is happening at home while at work. Which I don’t like.
These alerts are “smart” and can notify you if it spots people, animals, vehicles, and/or motion. You can select which ones you want and if you want it to send you a notification. In other words, you can turn each one on/off so it will record and individually select if you want it to send you a notification or not. You can also setup multiple zones. In each zone you can do the same thing of selecting what you want it to detect and if it sends you a notification. I like that a lot. Most cameras aren’t “smart” and can only detect motion and/or a person but those are also cheaper. The ones in a similar price range can do the same thing. With it being indoor and not having an IPX rating I’m limited in what it picks up depending on your home and or business.
The alerts themselves are good and will say which camera, which zone, and what it thinks it detected.. Selecting the notification will open it up in the app. You can scrub through the timeline to find events, or you can go into a full history to see each event in a row. But getting to that is a bit buried and complicated. Last, you can filter by event type (person or animal). Which I don’t think I’ve seen on other cameras and is appreciated if you are looking for something particular. I really like that feature.
You can buy “Nest Aware” for $6 a month or $60 yearly, which gives you 30 days of video history clips or “Nest Aware Plus” for $12 a month or $120 yearly, for the top tier which gives you 60 days of event history AND 10 days of continues 24/7 video history. If you remember from before that 3 hours is equal to about 3 weeks 30 – 60 days is like A LOT. Both versions unlock other features such as being able to recognize familiar faces and important sounds such as smoke alarms. I’m not always the fan of another monthly payment. But they have to pay for that cloud storage somehow and for what you are getting it could be worth it. Thankfully, if you own multiple Nest Gen 2 devices you only have to pay for a SINGLE membership for all your cameras where previously it was for each camera. So, if you have multiple cameras, it’s probably worth it. But you can get by without it just fine as well.
Some other settings are home and away routines. That way the camera will turn on when you aren’t home and then turn off when you are home. They do this by pairing it with your phone. It also automatically connects to any of your google devices. So, if you are deep in that echo system this is the device to get. There is a green light on the device to notify you when it is recording. That way if you’re home you can tell if someone is spying on you. Also, appreciated. I’m sure there is more but I hit on most of the main stuff.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good camera. Works with Google Home well. Audio is good and talking through it with Google Home is also good. Every so often I need to restart it because the video is just a white screen. I think is has something to do with transitioning to night vision mode. Maybe a bit overpriced.
Hi there, we're glad to hear that you find Nest Cam (Indoor, Wired) as a really good camera and that it works well for you. We're sorry to hear that you're having to restart it. To isolate the issue further, we recommend removing some of the devices connected to your network. This will help free up some bandwidth space and you may then check and see if you will still experience the same white screen issue when transitioning your Nest Cam (Indoor, Wired) to Night Vision mode. Once you verify that the issue is related to a congestion issue with your network, we recommend contacting your Internet service provider to check your bandwidth and upgrade it if needed.
Hello there, KingLobo150. We appreciate you for sharing your concern with your Nest Cam (indoor, wired). We recommend reaching out to our dedicated specialists so we can help find a better resolution for you. You can contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Google - Nest Cam (Wired) - Snow
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect product for added home security. Easy installation with the Google Home app.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have max internet and set camera to max viewing and the quality is just horrible my other nest cameras are so good compared to this google should be embarrassed just dont waste your time
No, I would not recommend this to a friend
Brand response from Nest Support
Posted .
Hi Bear, we appreciate your feedback on Nest Cam (indoor, wired), and we’re sorry to hear your expectations are not met.
Video quality issues can be related to several factors. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your camera is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
Here are some steps that may also help: - Plug your Nest camera into a different power outlet to rule out power issues. - Turn off other devices connected to your WiFi to see if this is about network traffic. - You can also try restarting your router to reset your internet connection. You should also restart any Wi-Fi range extenders or repeaters that you have.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Per usual Google is top notch with packaging. There’s no fuss, just to the point once opening the box. The design is lovely and a welcomed addition to the Nest cam lineup, as we have the older styled ones. I was very happy to see how long the power supply cord was. I believe it’s 10 feet which is great, depending on how the room outlets are set up in an 8ft floor to ceiling home. To my surprise, they also included the power adapter. That was also very welcomed as the trend of not supplying that can be beyond frustrating and down right annoying. Kudos Google.
The camera can be rotated in any direction and the cord does not interfere with the rotation at all unless you don’t have much wiggle room from placement to outlet. It has a small footprint and once again Google has done it with the aesthetics of the camera. It’s small enough to go unnoticed if placed on a bookshelf or styled as an accessory on an entry way table, etc. It has a good amount of weight for its size, so it won’t be tipping over if placed on a flat surface.
The app provides fast and easy setup for the camera, and if you’ve had experience with connecting devices to the app then you can attest to the simplicity and speed at which you can be up and running. You can scan the code that’s on the face of the device and attach the sticker to the back of starter guide. If you lose it, you can locate the alphanumeric-code under the base of unit (pics attached). There are a few new features integrated for the camera, but the app still lacks some of the conveniences I preferred in the Nest app.
There was barely any noticeable latency, but with my experiences with cams is that latency tends to appear within a couple months, however, Nest cams have been great with this as it’s not by much so I’m confident that this will hold up to the same great standards. The quality of the HD 1080p video is great; It’s crisp and clear. Night vision is very good. Not as crisp as the daytime recording but faces and objects are detailed. It recognizes your pets, moving objects, people and cars separately so you’re able to define what you want to be notified about, which eliminates those false notifications. The audio is loud and audible with no distortion. I appreciate the additional 5 degrees of view coming in at a total of 135 degrees.
What I don’t like: Being forced to migrate my older Nest cams. I prefer using my Nest app for my older cameras and did not like being “scolded/told” that if I failed to complete the migration I will not be able to do it again using the only email I use for my account. We should have the ability to choose whether to keep or to migrate older Nest cameras. And have the newer cameras use their Google Home app exclusively. So to clarify, it’s fine to use the app for the new cameras, reasonably understandable, but shouldn’t be forced to migrate older cameras. It’s a personal preference matter. I’ve had many issues with the Google app with other Google and non-Google products. I do not like that with this migration Google offers only 3 hours of playback, when older Nest cam users are accustomed to 10 days 24-7 playback for FREE. That now comes with a fee attached. That’s a huge disadvantage and disappointment. There’s other forms and functions that I simply just prefer on the other app.
With that being said, I do enjoy this new camera in our space. There are a few things I wish were different within the app. Several things I wished Google still offered free and other features that should have remained. Overall, the quality of the video, the build of the camera and ease of use is fantastic.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Google Nest Cam 2nd gen, it is a small yet powerful recording device. It is nicely built, and it has a smooth texture. Some may find it kind of cute, to me it reminds me of the Astro Bot from the PlayStation game LOL. The device itself is small but it carries some weight, maybe because of the base. The camera is not detachable from the base, nor the power cable. That being said, the cable is very long. Setting it up was relatively easy. You will need a Google account and Google Home app and of course a mobile device. This camera connects via Wi-Fi. It can be mounted on the wall or just placed it on any flat surface around the house.
This camera is 1080P with night vision and DHR. The quality of the image was super clear and crisp, even the night vision image was clear as well. I was able to make out the faces up close during night recordings. What really impressed me was the sound it recorded. When you review the videos, the sound quality it picks up is amazing. The sound was very very loud and clear, nice job. However, I cannot say the same about the speaker built in the device. The speaker sounds very low, I mean it is a small device there's so much you can expect from it. Using the app you can do two way talk.
With this camera you can get up to 3hrs of event history without any subscription. If you need more than that, you will have to subscribe to the Nest Aware services. You can adjust the activity zones, set routines, you can even choose the type of notification whether it is a car, person or animal. Another great feature is that this camera can record offline. According to the manufacturer, it can record up to 1 hour of video or approx.1 week of events, in it’s local internal storage. I simulated that feature by disconnecting the Wi-Fi and it works like a charm. The video recorded all the way until there was no subject in the picture. It is very nice how from the timeline you can actually view the video at the time it was recorded during the offline event.
Something to mention is that the end of the power cable has a USB-A connection, if your power outlet has a USB-A socket you can connect it directly. The other flaw I can point out besides the speaker, is that the tilt positions are very limited. That being said, you need to be very specific with the location if you wish to mount this on a wall. Overall, it is a great camera and a great addition to your Google Home ecosystem. It works great, it has a small form factor design, and is easy to set up. In the box you get the Nest Cam power adapter, mounting screws, cable clips, and guides.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using the Google Nest Cam Indoor for a while now, and I have to say—it’s one of the easiest security cameras I’ve set up. The picture quality is super clear, even at night, and I really like being able to check in from my phone whenever I’m away. The live feed loads fast and the notifications are instant, so I always know what’s happening at home.
What really stands out is how well it works with the Google Home app. I can view everything right alongside my other devices, and the two-way audio is surprisingly clear—perfect for checking in with family or even talking to my pets.
The only thing I’d change is that it needs to be plugged in, so you have to plan where you want it. But since it’s small and sleek, it blends right into any room.
Overall, if you want a reliable indoor camera that gives you peace of mind and easy control from your phone, this one’s worth it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Google "Nest" wired camera is a great camera, but Google needs to come up with another name for it, since it doesn't actually work with the Nest app.
It's a sturdy, surprisingly heavy camera and the wire attached to it is very long. That's great since it helps make it convenient to place the camera. There's also a base and wall-mounting equipment to make installation easy.
Set up should be pretty easy, though I had an issue with either my QR code for the camera being misplaced or lost, so I had to hop on the internet for help. There is a code on the bottom of the camera should this happen to you---but the main thing to note here is it is UNDER the plate, which unscrews. I had a terrible time trying to figure this out until I found some extremely helpful pictures (I've included a couple with mine in case someone else has this issue). It was incredibly frustrating since everything I saw literally said the code's on the bottom of the camera....but mentioned nothing about unscrewing the mounting plate.
Once I finally figured that out the rest of the set up was pretty easy. Unfortunately this camera actually uses the Google Home app, NOT the Nest app. This is incredibly frustrating (since Nest's app, like most of their equipment, is fantastic) to buy something labeled "Nest" and then find out it doesn't actually work with the Nest system already in place. It would have made more sense (but not sold as well, I suppose) just to call it a Google Home camera, since it clearly isn't a Nest device.
The camera itself has a very clear picture. The sound quality is okay. You can access the camera at any time through your google app to see a live picture.
Unfortunately another frustration from the Home/Nest confusion is that you can't access the live picture from your computer (at least not that I've been able to find). The home for cameras still defaults to Nest, but because this isn't actually a Nest camera you won't be able to see the picture from a computer. Hopefully Google will figure this out soon, since I like being able to check in on my pets from work.
Google caches 3-hours of 'events' automatically, which is great since many cameras only do 30 minutes to an hour. You can, of course, pay for more time, saved video, etc, through Google for a fee. The playback quality is great, and I've not seen any issues with it yet.
Overall this is a better-than-average camera that seems sturdy enough to last a while, but unfortunately isn't a "Nest" camera no matter how much Google wants it to be. If you are heavy into the Nest ecosystem then you will be very disappointed to find that this won't work with your existing Nest app. Google bought the Nest name for a reason, but they should be a bit more careful about how they use it--this confusion could have been easily avoided by simply calling it a "Google Home Camera" since that's actually what it is.
If you're new to indoor cameras or integrating a home system through Google then you'll be pleased with this camera. If you're a Nest user then you'll still likely be satisfied with the camera, just really disappointed that it's labeled "Nest".
Hi SgtRock, thanks for taking the time to share your feedback. We apologize if you’re unable to use the Nest App for your new Nest Cam (indoor, wired). We understand the convenience of using one app for all of your smart devices.
The new Nest Cam (indoor, wired) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your patronage and satisfaction are what drives us to keep working on improving our products and services. If there’s anything that we can help to improve your experience, our support team is always available. Feel free to contact us here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Night vision, Video quality
Rated 5 out of 5 stars
SUPER EASY WIRED GOOGLE NEST CAM FOR GOOGLE HOME
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This reviewer received promo considerations or sweepstakes entry for writing a review.
REVIEW GOOGLE - NEST CAM (WIRED) – SNOW GEN2
MODEL:GA01998-US
Best Buy Tech Insider Network
SUPER EASY GOOGLE NEST CAM
Like all Google products, the GOOGLE - NEST CAM (WIRED) – SNOW GEN2 was perfectly packaged and simple to set up (if you don’t toss out the QR code covering the camera by mistake like I did, necessitating rummaging through the trash). Just add the camera to the Google Home App on your phone (+, then scan the QR Code) and you are off and running. You don’t need to sign up for any extended services for every day use, unless you want to keep more history.
You are easily able to set up visual zones for alerts that can be sorted by People, Pets, Motion and Sound. 2 way audio is also possible.
The camera is very compact, yet very sturdy with a nice weighted base for sitting on a table or shelf. Because it is powered by USB, you also don’t have to worry about batteries. It connects to your network over WIFI.
The motion sensing is fantastic and so far, no false or missed events. Night Vision is also good with built in IR lights.
The camera has a nice wide field of view, so that one camera can easily cover a full room.
The optical quality is OK, especially at this price point. Once I recalled how much I paid for my other wired cameras (easily 3x), I came to realize that the video quality was just fine. Keep in mind as well, that this is only 1080p (Standard High Definition ~ 2MP) not 4K (~ 8MP). Also, since it is communicating over WIFI you really don’t want 4K 30fps video signal taking up bandwidth on you WIFI.
There is some confusion out there with the name NEST as google is trying modernize the hardware and apps they acquired some years back. I won’t get into that as I was not a prior NEST customer, I can’t really compare OLD NEST vs NEW NEST. However, I will note that just about any help articles on the webs are 99% about OLD NEST.
SUMMARY
In general, the GOOGLE - NEST CAM (WIRED) – SNOW GEN2 is a perfectly fine camera with plenty of advanced features backed by Google. It is integrated well into the Google Home platform. There are optional monthly or annual subscription fees if you want more that 3 hours of “event history”. Since most events are only a few seconds, for security type operation that should be plenty of storage. (how many times are people coming to your door for example). Its primary use is to alert your phone that an event has occurred and let you go back in a history a few hours to watch or download that event. In live view you can also “talk” to the person on the other end of the camera (door monitoring type events).
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Google Nest Camera is really like a mini Kaws sculpture that also depicts what's going on in my house, especially by my French Bulldog. I'll also mention that unlike me, you should opt for one of the fun attractive colors.
On the topic of design I am also pleased with the base because it's nicely weighted. I've had other wired cameras where the plastic wire is so thick that even if I set an angle it slowly moves the camera from where I pointed it unless it's stuck to a sticker to keep it stationary.
Setup was simple like most Google featured devices, the picture resolution is only 1080p when most camera systems are rolling out 2k and 4k so that wasn't fun for me, and then there are the smart alerts which don't feel that unique. The notifications you get are like most out there so I was waiting for the magical moment.
The few downsides I immediately noticed was the video event history is only stored for a few hours (crazy when most store at least 48 hrs) where other systems now have unlimited history (unless you pay a subscription fee), the Google app doesn't highlight the camera so it washes out in the background in the Google Home app. I truly wish Nest would have emphasized their presence on the app. So if there's an emergency I'll have to scroll through the Google Home app to get to my camera. Not a big deal because there shouldn't be daily emergencies but I got this camera to watch my pup and he's on my mind a lot so I like to log in and see him.
Overall, a very attractive camera that will subtly sit in your home and double as a mini nearly 3 inch tall piece of art!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera offers a great clear and crisp quality video and picture.
This is my first introduction into the Google Nest world, but I'm liking it a lot so far. The camera looks aesthetically pleasing without being clunky. The product is packaged well in the box and comes with all the items you need to get up and running. You'll get the camera already attached to the base, power adapter, wall screws, wall anchors, and the cable clip. Depending on your situation and desired location you can either place this on to a flat surface like a table or shelf, but also have the option to mount it to the wall or ceiling with the items provided in the box. You'll also want to ensure you have a good solid wi-fi signal, a Google account, and you'll need the Google Home app. I have this on my iPhone XR and it works smoothly and efficiently.
Alerts are very impressive on this camera as it allows for specific prompts of whether it's a car, animal, person. The activity zones are helpful to specify areas that you really get lots of movement in.1080p camera is actually very nice and looks quite clear in day or night settings. I have been liking the broad field of view with the 135 degree field of view so you can get a pretty good lay of the land in most rooms within our home.
One of the nice features I've liked has been the 3 hours of free event video for easy viewing on the app. Of course there are other add ons you can purchase for subscription service to have all your footage recorded to the cloud and playback. Overall I have liked the camera for it's ease of use and simple setup for just about any household. This camera gives me peace of mind for having it in our home to keep an eye on babysitters or petsitter visits when I’m away. Being able to turn the camera on or off for privacy is also a convenient feature that helps to keep me a bit more secure. Two communication allows for convenient communication back and forth and I have been pleased with the audio capability. Smart camera is truly intelligent as it allows for familiar face recognition and can notify if it’s a recognized person in your profile or a stranger. Great addition to any home or business setting.
This reviewer received promo considerations or sweepstakes entry for writing a review.
CONS:
- No ability to cast to chromecast at this time (2021)
- No control of IR lights (night vision lights)
- 24/7 video history is only available in top tier nest aware ($120/year)
- Limited and bad range of motion. Hard to get a good framing with limited axis points.
- Event notification thumbnails blink but don’t show useful clip of the motion. Sometimes just showed a static photo or maybe 3 frames of video
- 1080 video max
PROS:
- Low light/night vision quality is good
- Privacy and data security upgrades including storing facial recognition locally only and other sensitive data
- Nice if you have or plan to have more (new) nest cams and never had the old system
- detection intelligence was greatly improved and is scary good at recognizing dogs, cats, people, cars, and motion.
- Event history from the last 3 hours included without subscription. (Not 3 hours of footage, just the event history clips that occurred in the last 3 hours)
TL;DR
As a big google fan and an owner of the original nest products, I really wanted to like these new nest cams, unfortunately, there’s just not enough good to outweigh the bad for what I need for MY house. This doesn’t mean they are bad products in the sense of quality, function, and software, it’s just that I feel they really aren’t the best option for everyone out there; myself included. Which I will explain while covering the features of the camera in depth below. But the basic idea is they work as advertised, and are great if you aren’t already in another ecosystem INCLUDING OG Nest. But for a lot of people, there are maybe better options or systems out there with less subscription costs and more available history. What google get’s right here is quality, data security, detection intelligence, and reliability. Some other things fell a little short.
NIGHT VISION:
These cameras have pretty good night vision. Better than others I’ve seen for sure. However, they also have IR lights to help light the room in night vision mode. You can turn off night vision, make it always on, or auto. However you can not control if the IR lights also turn on. Why is this important? Well these cameras have awesome detection capabilities, including vehicle. Now, if you’re like me, you don’t drive cars inside. Not anymore. So this would lead me to believe I can point this camera out a window from the safety of inside, and monitor my street, awesome! I tried this one day and was really impressed with the detection skills, it recognized vehicles, people, dogs, and the likes. But then the sun set. And all I saw was a bright highlight and a window pane. Ok, I thought, I’ll just turn off the IR lights so they’re not flashing on the glass. But I couldn’t. Meaning these cameras are completely useless to point out a window anytime it’s dark enough to turn on night vision. Now, I did turn off night vision completely and that worked, however, the events were all too dark to make out and only were recorded if there were headlights or light to trigger the motion detection to record. Which brings me to my next personal issue, 24/7 recording.
NEST AWARE:
So as I mentioned, I have an original nest camera with the legacy version of Nest Aware still. That includes 24/7 video for 5 days for 50 dollars a year. Now, this was PER camera back in the day, and that could add up if you wanted a few cameras in your house. Google has addressed that by making the new nest aware cost 60 dollars a year for multiple cameras and 30 days of event history. (as well as face detection but I live in a state where this is not allowed, so that feature is useless. They still charge you for it, but you can’t use it) If you want the aforementioned 24/7 video stream though, you have to pay 120 dollars a year. 60 dollars more than I pay right now. The 120 dollars adds 24/7 video for 10 days and 60 calendar days of event history clips. I say calendar days because I’ve seen others mention the 3 hour, 30 days or 60 days of event history as if it is an amount of time you can accumulate. However, this is not true, it means literal time of day. So if it was 10PM you can only see events from 7PM forward with the free version. Even if there is only 3 minutes worth of video recorded in those 3 hours, you can only watch that 3 minutes worth of events. The same goes for 30 and 60 days. Now, that may be useful for some people, and if that is you, mark this as a win.
For me, I have never needed to see a 10 second clip of my dog walking by the camera 58 days ago. What I need more often is to see what happened 10 seconds before he walked by the camera and triggered a recording event. I understand these new cameras have much better motion detection (and they definitely do) but I have had times in the past when my camera did not see motion or hear a sound and I would need to go into the 24/7 video and scroll through to see what happened. Or sometimes these events start a few seconds late and you need to see before the motion starts to understand what happened. All this to say, for me, I need a 24/7 recording timeline more than I need archived event clips. I reached out to google and asked them about the 24/7 recording and if they would add that option to the 60 dollar a year plan but they did not comment on that. If they added 3 days of 24/7 to the 60 dollar plan, I think I would consider that, but for now, there is no need for me to purchase that new plan. Unfortunately, I can’t use my old nest aware with these new cameras either.
CHROMECAST FAIL:
So another reason I wanted this camera was to be a more mobile camera I could move around the house a bit to keep an eye on my sick dog while I’m in another room. Currently I do this with my outdoor cameras when he is on the porch and simply cast them to my chromecasts on the TVs. However those are not cameras made by google and sometimes have dropout issues so I thought the best option to work nicely with google's chromecast would be a device MADE by google. Unfortunately, as you can see in the photo, I was wrong. Currently in Oct 2021, you can not cast the google nest cam to your google chromecast on the same wifi. A feature so common and simple, almost anything that is a video feed includes a cast button. I also asked google about this, assuming I was wrong, but they told me that this is accurate and that they have plans to bring this feature soon, but currently it is not available. I don’t particularly like when companies sell a half ready product with plans to fix/add software on the fly. To be fair, it is a pretty common practice now, however I do not appreciate it much and I would think adding casting options would be a priority before launch.
I should note, if you want to see the camera feed on a Nest hub display, that will work, but a 7 inch display is not what I need. So far my work around has been to use my tablet and screen cast my entire tablet display with the home app open viewing the camera.
GOOGLE HOME APP:
I don’t dislike the home app, but there’s no arguing it’s more cluttered and clunky than the old nest app we’re used to. That said, there are some useful things in the home app, like seeing all your available cameras live in one scrollable screen, however, if you do scroll away from a camera, understand if you scroll back up, it will now have to load the video again (as well as drop the video you scrolled away from.) So if you have 5 cameras and can only fit 3 preview screens on your display, then scrolling down will load the other 2, but if you quickly scroll back up to the top, the top 2 will need to load again, (roughly 3 to 4 seconds). This makes monitoring an entire house at once basically impossible. If you need/want that, get a dedicated in home professional security system. Best buy sells those too. But if you want these cameras just to casually keep an eye on what’s happening, you’ll be fine.
OVERALL:
This is a hard item to review because the product itself is NOT bad. It is a good camera, with decent picture, a good price, and some bells and whistles with great detection capabilities. It also is worth mentioning Google beefed up the privacy and security as well as took advantage of local storage for sensitive material so it never has to leave your physical property. So it’s clearly a great device. But it’s not for me. It’s not what I wanted or expected from Google's take on a Nest cam. I also don’t love that they charge so much for Nest Aware and make the most useful feature only in a 120 dollar plan. By the time you have enough cameras to make that plan worth it, you are better off buying IP cameras and local storage and paying 0 dollars to record as much as you want and the footage never leaves your home. It may cost you more upfront, but over the years you will save hundreds. Which is why I am choosing to say I can not recommend these cameras to my friends. Sure if you only need a camera with live video and don’t care much that you can’t be sure you’ll see all important past video, then this is still great. But again, personally I would just buy a 40 or 50 dollar cheap brand basic IP camera and would easily be able to watch live video. It won’t have all the detection and alerts, so that’s really the deciding factor. If the features line up with your needs, you’ll probably be happy, they are nice cameras. But make sure you do your homework like reading this insanely long review, and decide if it’s right for YOU.
Hi bTobin, thanks for taking the time to share the details of your experience with the Nest Cam (Wired). We’re sorry to learn that some camera features and functionalities didn’t meet your expectations, and we appreciate you pointing these things out to help us better understand our customers preference and needs. We’ll definitely share your feedback along with the right team to work on improving our products and services.
We’re always here to help improve your experience. You’re more than welcome to visit us anytime here for any concerns about the performance and features of your Nest cameras: https://support.google.com/googlenest/gethelp
Pros mentioned:
Overall performance, Video quality
Rated 4 out of 5 stars
Sleek and Simple
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm usually a fan of Google products, and this indoor camera is no different. The Nest Cam performs well for all my surveillance needs. Video quality is good for 1080p, and there is low lag from the time motion occurs to the time at which I'm alerted. Setup was quick and installation was very simple. Google normally offers very straightforward step-by-step guides which can be found via YouTube or through the Google Home app. To be objective, there are 3 disappointing things about this camera. You only get 3 hours of video history. Owners need a Nest Aware subscription to really expand benefits. Since the subscription cost is low, this is not a major con. Unfortunately, this camera doesn't offer 2K/1440p. Full HD is the baseline for most cameras, but I believe a camera that relies on a AC adapter should have a higher video quality. Finally, the integration could be improved. I own a Nest Doorbell, and it is a hassle toggling between 2 apps for full support. Overall, this is camera is good and worth a try if you're already in the Google/Android ecosystem.
Hi Mehrdad, we're sorry to hear that you're having a frustrating experience with your Nest Cam. We'd recommend that you reach out to our support specialists so we can further identify the cause and help improve on the performance of the device and your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
New and Improved Camera and App
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using the original Nest Security cameras for a few years and overall they have served me well. For the last week I have been lucky enough to test the newest Nest Cam Wired security camera. This new camera is similar to the old version however, it introduces new features like 3 hours of storage, activity zones and it uses a different app.
Installation and configuration of the camera was simple and straightforward. The camera provides options for wall mounting or just placing it in a location of my choice. Followed by configuring the camera on my Google Home app. Overall the whole process took about 15 minutes.
As for the camera performance I think it works pretty well. For the first two days of testing it I had it sitting next to one of my old nest cameras to see if it captures similar events. The new nest cam actually captured more events, recorded more video, had better sound recording and even notified me whenever it detected the face of a new person. So it is definitely a welcomed upgrade.
As far as the App is concerned, I know a lot of people have had concerns about using a new app and the fact that the camera doesn't work with the old Nest app. As an owner of the old camera and the new one I actually prefer using the Google home app. Also, I discovered that the New app also shows me the video from my old cameras. Which means I don't need two apps and don't lose out on their functionality.
Overall, the New Nest camera took everything I liked from my old cameras and made my experience better. Great job google.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy setup with GOOGLE HOME app... great picture and sound quality for remote viewing. The facial and pet recognition is amazing! Great for setting on a shelf, or mantle, but I had issues with trying to mount it on the wall... i just couldn't get the head of the camera to orient in the direction i wanted, so it is on the fireplace mantle, which is actually just fine.