Customer Ratings & Reviews
- Model:
- GA03178-US
- SKU:
- 6473274
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Nest Cam Indoor Wired Security Camera for its overall performance and outstanding video quality. Many appreciate its attractive design and the effectiveness of its night vision. However, some customers have experienced connectivity issues and compatibility problems with the Nest App. Additionally, a few have noted challenges with mounting and expressed concerns about the picture resolution.
This summary was generated by AI based on customer reviews.
Perfect and works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera to keep an eye on my pups. It was nice have the peace of mind. Then I needed to hire a dog sitter. Having the camera let me keep an eye on the dogs and how they were being taken care of! Great view. Great clarity. Hooks up to google home with an ease.
I would recommend this to a friendDoes the job
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio and picture quality. I just think the notifications don't work as well if you don't purchase the google nest aware subscription
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Thetimefighter. We appreciate that you like the sound and picture quality of the Nest Cam (indoor, wired). It’s unfortunate to hear about your experience with the notifications
Also, there's no fee to stream full resolution live video and receive basic notifications, as long as your doorbell is connected to the internet. However, you’ll need a Nest Aware subscription to record video and receive advanced notifications. Our goal is to give users more options. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. For people who want to see everything that happens at home, we offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. We continue to invest in the use of both technologies
Event detection and notifications depend on the doorbell settings that you select. You can choose which events your doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
For more support, please contact us anytime at the Google Nest Help Page here : https://support.google.com/googlenest/gethelp
Great Indoor Cam for the Price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cam itself is great quality and easy to install. The only thing to make this cam better is for Google to fully integrate the older cams to work on the Google Home app rather than the Nest app so that all cams can be in one place. This cam cannot be setup or monitored using the Nest app.
I would recommend this to a friendGoogle nest security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality camera. Just a shame that it only shows up on the google home app not the nest home app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, JamieO. We appreciate your input about the Nest Cam (indoor, wired). We hear your concern, and we understand that having the ability to manage and control the camera through the Nest app can be ideal for you. However, our priority is to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Other benefits of using the Home app includes the following:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you need help with using the camera and its features effectively in the Home app, feel free to find us anytime here: https://support.google.com/googlenest/gethelp
Swing and a Miss!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice packaging and well designed physical product, but that's where it ends. You cannot use the "Nest" android app with this camera, so if you're like me with a Nest wired doorbell and outdoor nest cameras, you can't have them all in one app. This camera requires you to use the Google "Home" app, which is garbage in my opinion. Doesn't have nearly close to the same usability as the Nest app does. Also, you can no longer have multiple cameras on different Wifi networks on the same Aware account.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Travis, we appreciate your feedback. We're sorry to hear that the Google Home app didn't meet your expectations.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Check out this help article for more information: https://support.google.com/googlenest/answer/9893532
If you will give us another shot, we'd like to work on providing you a better experience with your support needs. Please do not hesitate to contact us here: https://support.google.com/googlenest/gethelp
Great add to home security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and works seamlessly with the home app
I would recommend this to a friendGood cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. I bought the annual subscription so I can keep a log of the videos. The clarity is amazing, the night vision is fantastic, and I feel much more secure now I have them on my home
I would recommend this to a friendHome security cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to install and connect to Google Home. Good video quality and instant notification.
I would recommend this to a friendGreat camera. Awesome quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest small profile camera I've used. Great nanny cam/security for homes. Usb powered, long cable (fixed to device),
I would recommend this to a friendGood camera.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Fairly easy to use. App has alot of functions.
I would recommend this to a friendDoes Not Work With Nest App
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Nest camera’s, but I hate the Google home app camera interface. It is clunky and annoying. You also can’t mute the camera if you view the live feed even if you turn your volume all the way down. I dropped ease of use to 2 stars because of this. Google needs to allow the use of the Nest app again. It’s really unfortunate. I’m keeping the camera, but I will continue to complain about it. I would only recommend this camera if you don’t know how awesome the Nest app is.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Zach, it's awesome to hear that you love our Nest cameras. We do apologize if the move to the Google Home app for Nest Cam (Indoor, Wired) didn't quite meet your expectations.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
Our support team would gladly answer any questions you may have about Nest Cam (Indoor, Wired). You may reach out to our support team here: https://support.google.com/googlenest/gethelp
Easy to set up
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes unflattering photos of faces unrecognized. Knows the difference between a car driving by, or people. It can also hear sounds like a smoke detector, and recognizes what it is. Very smart google.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great but it took a while to set it up since i had to switch from nest to google
I would recommend this to a friendNo factory reset button
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged it and and got it hooked up and the video was great during it's test. When I went to use it the video sucked. I then disconnected it and same thing happened. The third time I went to set it up, it wouldn't connect, said to do a factory reset, couldn't connect. His camera does not have a factory reset button, nor does Google support have any instructions on doing that thru software. Disappointed, because I have all google products and the nest doorbell is great. I would have exchanged it, but couldn't figure out how to do an exchange online at best but. So sent it back defective.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Miller, thanks for sharing your experience with us. We're sorry you encountered this issue and it's unfortunate that you had to send back Nest Cam (Indoor, Wired). We can only imagine how frustrating this may have been for you.
If you ever change your mind and consider using Nest Cam (Indoor, Wired), you can count on us to help you with your support needs and work on providing you with a better experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
OK product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but connecting over the internet is very spotty
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, StephenW. Thank you for sharing your review on Nest Cam (indoor, wired). We're sorry to hear that you're experiencing some connectivity issues with the device. We'd recommend rebooting your camera as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a better resolution for you. You can contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Google products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products I recommend them to everyone. I installed for a customer and they love the quality of the product.
I would recommend this to a friendA decent upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the transition of apps to support the google ecosystem, this wasnt a bad upgrade. A little better quality picture and much wider view.
I would recommend this to a friendNest cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected but wish image could be a bit more sharp.
I would recommend this to a friendDecent camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent camera but I wouldn't consider them an upgrade to the older Next 4K camera's. And these cameras only show up in the Google Home app along with older Nest camera's; they do not show up in the Nest app.
I would recommend this to a friend- Pros mentioned:Overall performance
Okay camera. Not so good at mounting.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of picture is good. HDR helps with dark rooms. Base and mounting is not adjustable enough to get good angles.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there sincerecelery, thanks for sharing some of the features you liked about Nest Cam (Indoor, Wired). We also appreciate that you shared your concern about not getting good angles to adjust your Nest camera since the base and mounting isn't adjustable. We'll certainly look more into this feature that you would like to add to our Google Nest cameras, and we'll make sure to pass along this information to our product team as well. We hope you will keep a close watch on our future releases for the Google Nest camera line. In the meantime, for any other support needs that you may still be having on Nest Cam (Indoor, Wired), please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp