Customer Ratings & Reviews
- Model:
- GA03178-US
- SKU:
- 6473274
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Nest Cam Indoor Wired Security Camera for its overall performance and outstanding video quality. Many appreciate its attractive design and the effectiveness of its night vision. However, some customers have experienced connectivity issues and compatibility problems with the Nest App. Additionally, a few have noted challenges with mounting and expressed concerns about the picture resolution.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Decent camera, bad subscription options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid camera. I can’t transfer the annual subscription from my old broken google cam which is a pain so lower rating for that.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience with us. We're sorry to hear that you are unable to transfer your Nest Aware subscription.
If you haven't contacted our support team yet, we'd like to invite you to come visit our support page where we can help you best. Please consider contacting us here: https://support.google.com/googlenest/gethelp
Great camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm an admitted Google fanboy and I love this addition to my Home. Setup was fast and simple, the video quality is great and integration with my Home routines is perfect.
I would recommend this to a friendGreat indoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great indoor camera! I use one in my garage. I like thats its capable of 24/7 recording.
I would recommend this to a friend- Cons mentioned:Connectivity
Google has ruined Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not Best Buy's fault but this thing is trash. Replaced my original DropCam with this new Nest Cam because after 8 years it finally gave out. 1st off, I couldn't add it with the Nest app and had to download and install it with the Google Home app (WORST THING EVER! DO BETTER GOOGLE!). Once it was installed, I could see it and my other 2 cameras through the Home app but could only see my 2 existing cameras on my Nest app. Camera seemed to be fine... for about 6 hours. Then the video crapped out and started showing dark horizontal lines that seemed to "walk" up the screen. I tried to record the transition so I could send to Google and guess what! You can't record clips on the Home app unless it detects an "event"... again, TRASH! I've spent thousands of dollars on Nest products just so Google could come along and ruin it all. Looking into other solutions and this Google Nest branded stuff is going right into the garbage where it belongs!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi tclFail, we appreciate you for sharing your review on Nest Cam (indoor, wired) and we're sorry to hear Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Google and Nest smart home devices. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you need assistance with this, please don't hesitate to reach out to our support specialists and help you with finding a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
ALL GOOGLE EVERYTHAAAAAANG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to watch all 3 camera at once. Picks up even the slightest bit of movement! Quality clean for both video and sound.
I would recommend this to a friendI see you
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my Google security cameras. Easy setup and the picture quality is nearly flawless for the price.
I would recommend this to a friendHighly recommend indoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product by Nest; qualify camera, great picture resolution. and easy to install.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Integrates seamlessly with google home. The unit is very responsive and alerts me to all movement and activities.
I would recommend this to a friendPretty good camera, with some flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, but I miss the previous Nest cameras that worked with the Nest app. You can really see the design choices that are influenced by Google's product strategy than when Nest was it's own company. This camera doesn't has sacrificed quality in build and features for a cheaper device that can be more mass spread. It also makes you use the Google Home app which doesn't have as much function as the previous Nest app. I do like the smaller form factor and the easy mounting capability.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Frank, thanks for sharing your feedback with us. We're sorry to hear about your disappointment with the Google Home up and Nest Cam (Indoor, Wired).
Our goal was to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you're willing to try, you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
We'd like to hear more about your experience and help you with some features you are having difficulty with. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
Great Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google next cam was easy to set up and perfect for my monitoring needs! Highly recommended!
I would recommend this to a friendWouldn’t buy if I were you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera will not connect to the nest app, only google home app which is not as user friendly. The Picture quality is terrible! We are returning it for the old indoor camera which I would recommend that or switch to ring.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Djohnson, we appreciate your feedback and we're sorry to learn that your experience with your Nest Cam didn't meet your expectations. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you decide to give us another go in the future and have some questions about the product, you can contact our support specialists and we'll do our best to assist in improving your experience. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to keep an eye on my elderly mother while we were outside. It works very well,great camera clarity.
I would recommend this to a friendBang for the buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera quality and size, however, the facial recognition takes a step back from the previous model. Still a good value for the money.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Halfrican, we’re grateful for your feedback on Nest Cam (Indoor, Wired), and glad to hear that you find its quality and size great. We’re sorry to hear that the face recognition feature has not met your expectations.
If you have more than one camera that can use familiar face detection, here’s how they work:
- You need to turn familiar face detection on or off for each camera individually.
- If you turn off familiar face detection for one of your cameras, it can only send you person alerts. You should continue to get unfamiliar face alerts from any other cameras that have familiar face detection turned on.
- All your cameras in the same home share the same familiar face library. If you add a new camera to the same home, it uses the same familiar face library as the other cameras in your home, so you don’t have to teach it as much.
- If some cameras have a 1st gen Nest Aware subscription but others don’t, you can only use familiar face detection for the cameras with a subscription.
We’re hoping you can tell us more about your challenges with the Familiar Face detection feature, and learn on how we can help improve your experience. You may reach out to us at your earliest convenience here: https://support.google.com/googlenest/gethelp
Cam
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cam.No issues with connecting Cam to wifi. Settings and notifications alerts come through Google home app. Satisfied
I would recommend this to a friendGreat Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects well to the internet, great for overall home surveillance, baby monitoring, etc.
I would recommend this to a friendGreat indoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, I would recommend it to my friends and family.
I would recommend this to a friendNest Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't a bad product, just didn't need it so returned it.
I would recommend this to a friendWired Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a very great product, especially at the price given when I purchased. The app works great and better than my ADT cameras.
I would recommend this to a friendWonderful
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had 2 and got a 3rd when our new place needed another
I would recommend this to a friendGoogle cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras just wished they were long clips!
I would recommend this to a friend