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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1345 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Nest Cam Indoor Wired Security Camera for its overall performance and outstanding video quality. Many appreciate its attractive design and the effectiveness of its night vision. However, some customers have experienced connectivity issues and compatibility problems with the Nest App. Additionally, a few have noted challenges with mounting and expressed concerns about the picture resolution.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,346 reviews
  • Rated 5 out of 5 stars

    Google Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! I get to monitor my fur baby while I am at work and I can talk to him as well. It's a two way communication cctv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item that I purchased for our home to have additional protection for the grandchildren!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and good quality images. Would buy another for another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot be used outside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product, but when reviewing the specifications I realized that it could not be used outside of my house

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your feedback about Nest Cam (indoor, wired). If you intend to buy the outdoor Nest Cam, we recommend contacting BestBuy for your options, if your purchase is still under your retailer’s return/exchange policy. If you need assistance with the product, you can reach out to us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Old Nest/Google cameras are better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely dissatisfied with GOOGLE/NEST, the camera works ok but Google decided the new cameras will not be added as a NEST device but only as a Google camera which won't let you use the Nest Web portal to watch the camera's video only via phone and guess what if you're not able to use your phone? right can't monitor your house.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Zips, thanks for sharing your feedback. We’re sorry to hear about your disappointment using Google Home app for your Nest Cam (indoor, wired).

      Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.

      Your feedback is important to us as it will help us in improving our products and services. If you need assistance, feel free to contact our support team. We’re always happy to help here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great little camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera picture is great easy to set up great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat Watcher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should I can watch my cats when we are not at home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera is fine, Google Home app needs work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself is fine. This version of nest camera utilizes the google home app, which isn’t the greatest. I find the google home app to be clumsy and it lacks some of the key functionality features that the Nest app had. I wish google would work on the app or allow the newer cameras to be used in the Nest app.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tini, thanks for sharing your feedback. We regret to hear your disappointment with Nest Cam (indoor,wired), and we do apologize if you’re unable to use your new Nest camera on your Nest app.

      Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      We value your feedback, and we’d like to help you the best way possible. If you need assistance, our support team is always available. Please feel free to contact us anytime through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Baby cam alternative

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use as a baby cam instead of a baby monitor. Has lasted so much longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Property security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After already owning one of these I found this easy to add to Google home app and it works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great..easy to set up... have 3 of them.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple yet and it works very good. I like the new update a lot more I am feeling easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to setup. Wish the Inner Camera was able to rotate 360.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good camera and work perfect with the google NEST system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Toddler camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used it in our toddlers room. Fantastic quality and live recording!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Half of the features behind a pay wall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of features locked behind a pay wall honestly turned me off after buying the product, and eventually led to its eventual return. It is a quality camera, however, I can’t help but feel there’s better options on the market.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, AAPH. We're sorry to hear that your experience with Nest Cam (indoor, wired) was less than ideal when it comes to the available features out of the box and that you had to return the device. If you’re ever considering Google products in the future and need any technical assistance, please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Inexpensive simple use camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this camera to monitor house while on vacation. I was surprised to find it utilizes facial recognition. Worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and mount.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear video and quick notifications. Can watch it on my google hub and works great with my Samsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notifications are quick and responsive works to keep my home protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Indoor cámara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it a get way to keep an eye on my kids! Love that it has face Recognition

    I would recommend this to a friend