Customer Ratings & Reviews
- Model:
- GA03178-US
- SKU:
- 6473274
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Nest Cam Indoor Wired Security Camera for its overall performance and outstanding video quality. Many appreciate its attractive design and the effectiveness of its night vision. However, some customers have experienced connectivity issues and compatibility problems with the Nest App. Additionally, a few have noted challenges with mounting and expressed concerns about the picture resolution.
This summary was generated by AI based on customer reviews.
Run away, don't even think about purchasing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No ability to integrate into an existing Nest system. NO way to view it on a PC. Google forces you to use their horribly designed, horribly executed Google Home app. How Google can sell trash like this makes no sense. 100% deceptive advertisement and information. The image quality is garbage too compared to the old, real, Nest product lines. In short, run away!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello IamDavid, thanks for sharing your review with us. We're sorry to learn that your experience with your Nest Cam (indoor, wired) didn't meet your expectations when it comes to the performance of the device and the Home app. Please know that our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you decide to give the Nest Cam another go, we'd recommend that you reach out to our support specialists so we can help you in finding a better resolution and improve the performance of your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
T R A S H
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google Home App sucks. It won’t work with the Nest App. Do NOT this product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Kaibil, thanks for letting us know of your feedback about the Nest Cam (Wired), and we’re sorry to hear that using the Google Home app is not ideal for you.
We wanted to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. It offers you a lot more benefits since you have access to Google´s security features as well. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We’re always looking for ways to improve our products and services, and we’re hoping to learn more about your experience with using the Nest Cam and Google Home app. If you’re willing to share more about your challenges, let us know and we’d be happy to help you, here: https://support.google.com/googlenest/gethelp
Goggle Nest Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is not powering up. I brought it back to best buy and they said it was too late ( 21 days) for an exchange.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Josephs. Thanks for the feedback about the Nest Cam (indoor, wired). We’re sorry to hear you ran into these issues. We’d like to help you in any way we can. Please get in touch with us anytime through our support channels found here: https://support.google.com/googlenest/gethelp
Not a good camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google had to continued with the line that Nest had, nor does the Google app work as well as Nest. The Nest reviews were almost 5 stars and google 3. I hope they have a product like the one offered by Nest again.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Dany, thanks for sharing your review. We're sorry to learn that your experience with your Nest Cam (indoor, wired) didn't meet your expectations when compared to the previous version you had. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you need further assistance with your Nest Cam or have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
I got Googled!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to use Google accounts and Google Home for these to work properly. I don’t have Google, and bought Nest cams before Google acquired Nest. Now I have a bunch of useless cameras. Thanks Google!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your feedback. We regret to hear your disappointment with Nest Cam (indoor,wired), and we do apologize if you’re unable to use your new Nest camera on your Nest app.
Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We value your feedback, and we’d like to help you the best way possible. If you need assistance, our support team is always available. Please feel free to contact us anytime through this link: https://support.google.com/googlenest/gethelp
Product Sale Deception
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this camera is not supported by BestBuy or Google from next year and should never have been sold to me
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, VictorWhiskey. We appreciate your feedback on Nest Cam (indoor, wired). This device is one of the new versions of Nest cameras. We’re continuing to support the Nest cameras, as well as to deliver critical security updates and software fixes and owners like you shouldn’t notice any difference with your service. However, we made the difficult decision to stop support for Nest Secure and Dropcams starting April 8, 2024. We will also officially end Works with Nest as of September 29, 2023. Please check your email inbox for additional communication over the coming weeks, or visit this link to learn more about these changes: https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449
For product inquiries, you’re more than welcome to visit the Google Nest Help Center, or contact us anytime using this link: https://support.google.com/googlenest/gethelp