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Customer Ratings & Reviews

$124.99

Customer reviews

Rating 4.4 out of 5 stars with 1354 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,354 reviews
  • Rated 5 out of 5 stars

    easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are very easy to install and do not alert to every little move ie. flags blowing shadows and others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost as good as it can be!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit disappointed, the product works well during the day. Picture quality is great but it gets the reflection from the window so it does not work as expected at night.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there. Thanks for taking the time to post your feedback, and we’re sorry to hear that your experience with the Nest Doorbell (wired, 2nd gen) is below your satisfaction. We suggest installing the wedge to angle your doorbell away from bright lights, or to install the doorbell in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the doorbell’s infrared light can reflect off a surface.

      Let us know if more help is needed by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodçfff5dfghgdwr hhfdfhjgfd fhjgdsrhhfdrhjh BBB GGG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relatively affordable security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Cam (Indoor, Wired) is a solid, relatively affordable security camera if you already use Google Assistant or a Nest Hub to control your smart home devices. It’s easy to install and delivers sharp HD video, plus intelligent alerts and facial recognition features. I would recommend this Nest Cam to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest cam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Google cam, better than expected and the color is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this little camera!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose the wired becauuse we could set it on a shelf and angle the head, plus we did not have to deal with charging the camera every month. We bought this to watch our cats while away. The picture is crystal clear and the night vision is great. I talked to the people caring for our cats easily, they understood us and I them and they were across the room. Overall we are very happy with the wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these indoor Nest Cam and us them daily to watch my new puppy while I am away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the camera can be easily relocated from time to time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well. Useful to integrate with Google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google is top tirt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy to use app. Fast loading times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, I purchased 4 of them. Each one gives great pictures every time. I also use the doorbell and I have the speakers and hubs. I recommend the Google collection to all who ask what kind of camera is once they see the pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install, video is clear, audio is clear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, video is clear, audio is clear. able to see all the action in my home on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indoor cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and was the same price that my 10year old camera was and is a lot clearer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. When viewing the history, it seems like it's missing some if what was captured.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mssuzi, thanks for sharing your review on your Nest Cam (indoor, wired). We're sorry to hear that you're experiencing some issues with viewing the history of your device. We'd like to get more details about your concern so we can help you with troubleshooting the issue and find a resolution that may improve your experience. We'd recommend that you contact our support team by visiting our Google Help page. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it’s second one I’ve purchased works grest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works, plug and play then forget it! Great quality picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the nest cams! Easy to install and use. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy camera to setup. Video quality is good .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good deal for the quality of the product. Would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Is this a joke?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Nest cameras (indoor and outdoor) starting in 2016 and have been a big fan over that time. I currently own 5 cameras. When asked, I tell people they work great and are much less buggy than I expected. I like them and expected that to continue. Plot twist. I recently purchased another camera (Nest indoor camera, wired). I bought it without doing any incremental research. After all, I know and love the cameras and ecosystem so what's there to learn? Funny story, I've spent over 5 hours of frustration on this project (simply setting up one more camera) and am swearing off Nest (now Google) altogether. I'll spare you all the sad details but after a 69 minute call with an earnest but clueless tech support agent and another 48 minute call with a more competent, more embarrassed, tech support agent, I learn that I can't stream video from the new camera onto a computer! That functionality doesn't exist. I had to have the agent repeat it several times because it's such a bewildering absurdity in the year 2022 from a not-small company called Google. Turns out I can only stream video to an app that only works on a phone. Furthermore, I cannot create video clips to download and save. For some reason, it only allows me to save "events" that are predefined by an algorithm based on movement/noise. But this will NEVER produce the correct start and stop points for the videos I want. The sliders in the legacy Nest ecosystem work just fine in creating video clips. And on my legacy Nest cameras, I can actually see the video streams in a browser on a computer, which I must state again is not possible on the new camera!! We're going backwards here, fast. Also, there's no way to quickly scroll back in time like in the Nest app, where you can easily navigate to past days and hours without eternally scrolling back in time on a minute bar. Also, the metadata is incorrect as it has date of the download rather than the date the video was recorded. It seems like the software team on this product has never actually used the product in the real world. The crazy thing is that my 5 cameras purchased in the past that still can use the legacy Nest app are working great and that software still works great. I'm shocked Google would put out such a poor product that resulted in so much wasted time/effort on my part (as well as your customer service people). Did the hardware launch somehow surprise the software team? Or did managers just conclude that reducing functionality was worth it so as to lower coding costs? In short, I was trying to add a 6th camera to a functional ecosystem of cameras but now I'm planning to return my new Nest camera and tell this story to anyone who asks. And I'll be looking at alternative offerings that offer basic functionality. I'll give it 2 stars as opposed to one as the hardware seems just fine, it's the software that has taken a bewildering step backwards.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DenverDavid, thanks for sharing the details of your feedback about using the Nest Cam (indoor, wired) and Google Home app, and we’re sorry to hear that it’s a disappointing experience for you. We can imagine how much time and effort you’ve spent on this, and we understand that you’re planning to return your new Nest camera. Feedback like this helps us better understand our customers preferences and needs, and we’ll share this with the appropriate team to continuously work on improving our products and services. If you’d like to give it a second try again in the future, our dedicated team is always here to help and guide you with using it effectively in the Home app: https://support.google.com/googlenest/gethelp Nest