Customer Ratings & Reviews
- Model:
- GA03179-US
- SKU:
- 11081094
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
doesn't work in browser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have read the reviews before I purchased this. To my frustration I found the camera does not work on the nest website where I use my existing cameras. Google has apparently responded to other reviews noting this they wanted to create an "integrated experience". But I want a *working* experience, and when I purchased a new Nest camera I expected that it would do the job at least as well as the Nest cameras I already have. I purchased two of these today and will be returning them tomorrow. No difficulty setting up, hardware appears to be of good quality etc. It's just that it doesn't do the job I bought it to do, apparently by design.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Anthony, thanks for sharing your insights with us. We're sorry to hear about your frustrating experience with Nest Cam (Indoor, Wired). We value your feedback and we'll definitely go back to the drawing board to see how we can further improve our products and services. We're hoping you will reconsider and decide to keep using Nest Cam (Indoor, Wired). If you're willing to try, we'd be happy to answer any questions you may have by visiting us here: https://support.google.com/googlenest/gethelp
Dosn’t work in the nest app
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you use the nest app do not get this camera since it only works in the home app. With a product called “nest cam” you would expect it to work in the nest app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Chris, thanks for sharing your views on Nest Cam (Wired) with us. We do apologize if the Google Home app didn't quite meet your expectations.
We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Wired):
- Automatic security protections, such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign in to both the Nest and Google Home apps.
- Your homes, and home members will be aligned across the Nest and Google Home apps.
If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
For any other support needs you may have, please consider contacting our support team. We'd be happy to entertain you and answer any questions you may have by visiting us here: https://support.google.com/googlenest/gethelp
No nest app integration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera will not integrate with old nest products on the nest app. Worthless if you are trying to continue to use the nest system as it was intended
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Nestuser, thanks for your insights on Nest Cam (Indoor, Wired). We´re sorry to hear about your dissatisfaction with the Google Home app as the main app to control your Nest camera.
The new Nest cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.
You can always reach out to our support team for any questions or support concerns you may have, by contacting us here: https://support.google.com/googlenest/gethelp
Good camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Only thing I don't like is it will go offline sometimes just like my nest cameral does. Picture is great though, especially at night.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey Raleighgirl, thank you for posting your review on Nest Cam (indoor, wired). We're sorry to hear that you're experiencing some connectivity issues with your device. . We'd recommend rebooting your Nest Cam as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Sad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No longer works with the nest app. Google ruined a good thing. I purchased 3 new cameras to add to my existing system. The new NEST cameras are no longer compatible with nest app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MartinR. Thank you for posting your review on your Nest Cam (indoor, wired). We're sorry to learn that your experience with using the Google Home app has been less than ideal. Our goal is to make the app the one place you can control all your Nest and other smart home devices and create an integrated experience with the Google Assistant. We'd like to help you with improving your experience with the device. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Worse than the old generation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse than the Gen 1 black nest cameras. Google has bought nest and just made it worse.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, JonG. We're sorry to hear that your experience with the Nest Cam (indoor, wired) didn't meet your expectations. We appreciate your feedback and have taken note of it. If you are in need of any assistance, we recommend reaching out to our support team so we can help find ways to improve your overall experience with the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
I'm done with Google
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent over an hour trying to get this camera to connect to wifi but kept getting an error. Since Google took over Nest everything has unfortunately gone downhill. The new Google cameras also don't work in the old nest app and the old nest cameras don't work correctly in the Google home app. I finally got fed up and returned the Google Cam and exchanged it for a simplisafe. I had the simplisafe camera hooked up and connected to wifi in like 2 minutes.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Anthony, thanks for posting a review. We’re sorry to hear about the issues you had when installing the Nest Cam (Wired) and had to return the device.
Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. We are hoping that we'll be able to provide service with you in the future. If you need assistance, you can always reach out to our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Not a NEST CAM! Deceiving
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to expand my existing NEST ecosystem. But when i tried to add this product, no bar code, no product listing. Spent time searching for answers only to learn this is a GOOGLE ecosystem cam, and NOT a Nest cam. Meaning, you need two different apps, to setup and to view history. This is merger 101 gone wrong. Priority should be to merge usability, not introduce another system without warning consumers. Super frustrating and returning. Let me know after you fix it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BuddyNYC, thanks for taking the time to share your feedback. We’re sorry to hear that you’re unable to connect your new Nest Cam (indoor, wired) to your Nest App.
The new Nest Cam (indoor, wired) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your feedback is important to us as it will greatly help us understand our customers’ needs. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Much better and cheaper options out there.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, BradP. Thanks for the feedback, and we’re sorry to hear about your impression with the Nest Cam (indoor, wired). You’re always welcome to tell us more about your challenges with using the device by visiting us anytime here: https://support.google.com/googlenest/gethelp
Do not buy if you have other nest cameras!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, do not buy if you use the Nest app to consolidate all nest devices. They force you to use the google home app which is garbage, slow and makes no sense why they would change it. 2nd: the quality of this camera compared to the other nest camera's is very noticeable and not in a good way. Do not buy!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Grey, thank you for posting your review and we’re sorry to hear that your experience with using the Home app and Nest Cam (indoor, wired) didn’t meet your expectations. The Nest Cam should provide you with an integrated experience and make the Google Home app as the one place you can control with the Google Assistant. We'd like to know more details about your concerns with your device so we can help you with finding a better resolution and improve your overall experience. Please contact us on our Google Help page by visiting the link here: https://support.google.com/googlenest/gethelp
Camera is great, software meh.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera and resolution are good and visibility at night is great even with night vision off. The issue is the lack of ability to take pictures or record when you want, save any footage even though you have the nest subscription. If Google wants to stay relevant with the competition they need to update the controls and software environment and give more control to the owners.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi TheKracka, thanks for the feedback and for sharing your thoughts about the Nest Cam (Indoor, Wired). We hear your concerns about having more controls to take photos, record and save any footage when you want.
You have the ability to download multiple video clips that event video history automatically captures. If you have event video history, your Nest camera will automatically generate a video clip of the activity that you can download. If you have 24/7 video history and want to create a video clip of a specific event you will need to download one of the automatically generated video clips and edit using your phone’s native video editor.
We request for your patience as we’re working on a seamless solution to create a better user experience. And we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
If you find yourself in need of any support or assistance, feel free to let us know here and we’ll do our best to help you: https://support.google.com/googlenest/gethelp
Not Nest anymore. Getting worse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this camera you can’t even with subscription have real 24/7 video. And you can’t use web interface to cut needed portion of video you needed. It use only application and video as combined shots as video. Video quality not so great. Always visible recording led light (use tape to cover it if needed). Application usage vs web (Nest): web interface was much better and more options. App is very limited.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Vladislav, we truly appreciate your feedback on Nest Cam (indoor, wired), and are sorry to hear that your expectations are not met. The new Nest cameras are exclusive to the home app. We’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web using a laptop or PC, and we are working on adding this experience. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Also, we’re not moving away from 24/7 video history. Our goal is to give users more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. If you want to see everything that happens at home, we offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. We continue to invest in the use of both technologies.
We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. And if you need help with any concerns about the performance and functionality of the camera, You're always welcome to let us know here and we’ll gladly help you the best we can: https://support.google.com/googlenest/gethelp
Add this to your smart home
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is so nice I bought it twice. Use this in another room of the house and I love the convenience of how it connects to Google home app.
I would recommend this to a friendIf it ain't broke, don't fix it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google took a perfectly good product and crapized it. Image quality is poor when compared to 1st generation. Night vision doesn't hold up either. Swapped this one previous version in two rooms and you can SEE the difference. More clarity and not as fish eyed a look. Also, cannot connect or view through Nest app. Have to use Google Home. Lame. Will be buying a previous version in the coming weeks. Sell this one at a discount.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Frank, thanks for sharing your feedback with us about the Nest Cam (indoor, wired). We’re sorry to learn of your issues with its features and functionality.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app or web app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest devices. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other devices from other brands.
You can adjust your cameras’ video quality that may improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you pick the maximum video quality for your cameras. But whichever level you choose, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. You may check this link to learn more: https://support.google.com/googlenest/answer/9218596
We can also guide you with further isolation and troubleshooting. If you’re willing to work with us, please contact us anytime and we’ll do our best to provide a better experience for you: https://support.google.com/googlenest/gethelp
Nest Cam not compatible with Nest app anymore
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using Nest app with all my 12 nest cams , I but a few of these new Nest Wired cameras only to find out Nest app not compatible with the Nest cameras . I now have to go into Google home browse through all my google devices in order to find the nest cam i want to open and see the live feed . Too much of a hassle . Why ruin something great . By Nest Cam , have to look somewhere else for security cameras now.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi blitzonu, we appreciate you for sharing your experience with using the Nest Cam (Wired), and thanks for investing high with Nest cameras. We’re sorry to learn that using the Google Home app is too much of a hassle for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We chose to transition to the Home app because this app is designed for the future of the smart home, a single place to set up, manage, automate, and control your home. Today, most home devices are controlled across multiple apps, but we’re working on making the Google Home app the central controller across all your home devices, including Google devices and devices from other brands. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We’re taking your feedback seriously and we’ll share it with the right team to work on improving our products and services. For any questions, suggestions you wish to share, or for any concerns about the performance and features of the Nest Cam (wired), please let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp
Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't the easiest equipment to set up although it does have good instructions
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RandyM, thanks for your feedback. It's unfortunate to hear that the installation of your Nest Cam (Indoor, Wired) wasn't the easiest experience for you. We do appreciate that the detailed guide on our support page was good enough to help you in setting it up. We value your experience with our products, and if you will give us the opportunity, we'd like to help you with any other concerns you may still be having with Nest Cam (Indoor, Wired). Our support team is always available for your support needs and you may reach out to us here: https://support.google.com/googlenest/gethelp
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was an awesome buy, im able to zoom in and out, look out after people who don’t pick up after there dogs poop.
I would recommend this to a friendNest cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot get installed!!!!!!!!!! I'm in this vicious loop of google/nest/etc
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there nestcamera, thanks for giving us a review about the Nest Cam (Indoor, Wired), and we’re sorry to hear of your difficult experience with the setup and installation.
The Google Home app will walk you through setup and installation, and if your camera has trouble connecting to the Wi-Fi, here are a few things you can do that may help:
- Move your camera closer to your Wi-Fi router to improve the signal.
- Reduce wireless interference, here’s how: https://support.google.com/googlenest/answer/9276282
- Try to restart your router.
- If you have a hidden Wi-Fi network, you need to type in the network name (SSID) manually.
If you’re willing, you can tell us more about experience so we can guide you with the right troubleshooting procedures. Our dedicated team is always available to help you here: https://support.google.com/googlenest/gethelp
Too easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Easy to install and easy to set up. Plus it works seamlessly with all our other Google products.
I would recommend this to a friendA good upgrade from the previous generation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good upgrade from the last version of this camera the picture is way more crisp with no delay and hang ups
I would recommend this to a friend