Customer Ratings & Reviews
- Model:
- GA02411-US
- SKU:
- 6473270
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Nest Cam with Floodlight's superior camera quality, bright light, and ease of use, with many praising its straightforward installation. Positive feedback also highlights the accurate motion detection and effective night vision capabilities. However, some users experienced issues with app compatibility and battery life, particularly in cold weather. Concerns were also raised regarding the product's price point and the field of view.
This summary was generated by AI based on customer reviews.
All good but the storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice easy to use lights up very well not so hard to install.
I would recommend this to a friend- Pros mentioned:Camera quality
Love-Google - Nest Cam with Floodlight - Snow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially used Blink cameras, but they barely recorded and didn't meet my needs. After some research, I decided to invest in Google Nest cameras despite their higher cost. I'm beyond pleased with them and have installed them throughout my home, both inside and out. I would never recommend any other brand.
I would recommend this to a friend - Pros mentioned:Ease of use
Poor product design and worse technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 floodlight cameras less than a year ago. Installation was good and I was happy with them until I had to update WiFi settings. My cameras are installed >25 ft above ground and the process to update WiFi requires a manual reset at the unit itself - 1/3 units was a breeze to update; for the other 2, I couldn't get past a "something went wrong" message even with live support from Google Nest Customer Care (tried > 10x for each unit with no success). After repeated communications with Google, I got an email indicating a product replacement would be the next step. I'm still waiting for the promised email with links to initiate re-order process. I've tried to reach out to Google Customer Care via email and chat and get no responses after a week. I feel so dumb for believing the Google name would equate to a superior product with incredible technical support. I hope this review helps others not fall in the same trap as I (and wish no one has to update their WiFi ever)
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Gruene. We’re sorry to hear your experience with the Nest Cam with Floodlight and our support team wasn’t the best — we get how frustrating this can be. We’d be happy to continue to investigate your concerns and get you your resolution. Reach out to us here: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Camera quality, Ease of use
Great quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light! Camera picture is clear. It detects when my dog is outside and alerts me. Great product easy to install.
I would recommend this to a friend - Pros mentioned:Ease of use, Light brightness
Worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The floodlights work like a dream and we’re easy to install. Kind of finicky when the power goes out… sometimes have to uninstall and reinstall to google home
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Grampy. We appreciate that you like the Nest Cam with Floodlight. We understand that having to uninstall and reinstall your Google Home, when power goes out, can be an inconvenience for you. We’ll pass this information to the right team for future improvements. Meanwhile, we recommend trying the steps below that may help:
- Make sure you’re using the most current version of the Home app on your phone or tablet.
- Make sure that your phone is up to date, with the correct Date & Time settings.
- Confirm that the Home app has permissions to use your phone's location.
- Close other apps running in the background.
- Restart your phone.
For more help, we encourage you to contact us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up, Works great and clear video.
I would recommend this to a friend - Pros mentioned:Camera quality, Light brightness
Lots of Light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The google nest cam with flood light works great, gives off plenty of light and has a good clear picture.
I would recommend this to a friend - Pros mentioned:Ease of use, Light brightness
Amazing+
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, light is so bright and connects to app simultaneously. You can have a subscription for video storage or not your choice. Love this floodlight feel so safe, replaces porch light.
I would recommend this to a friend - Pros mentioned:Camera quality
Google Nest floodlight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera and floodlight works great. The camera has a good picture and was easy to install
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Good floodlight with camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for security and additional lighting in the backyard or where ever you place it. The camera is same quality as other Nest products. Easy to set up with if you have little knowledge on app and connecting wires.
I would recommend this to a friend - Pros mentioned:Camera quality, Light brightness
Great Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front of the house camera and light, super bright, clear picture and great sensitivity. Works awesome.
I would recommend this to a friend - Pros mentioned:Camera quality, Light brightness
Excellent flood light/camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic flood light/camera combo. Very easy to install when replacing existing floodlight. Very easy to add to Google Home app as well. Camera quality is excellent. Brightness of flood light is really good as well.
I would recommend this to a friend - Pros mentioned:Camera quality, Light brightness
Nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent view and great picture. Lights very bright
I would recommend this to a friend - Pros mentioned:Camera quality, Light brightness
A great Floodlight and camera combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unit is very well made. Camera is good and the lights are bright and can be controlled to adjust the brightness. Setup was pretty easy. Im have no electrical background and I was able to do all of it in about 15 minutes.
I would recommend this to a friend - Pros mentioned:Camera quality
Great security camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear video captures people from a far distance and records through their entire movement. Works well at night even when flood lights are off. Sound is great, can hear conversations of neighboors when actively watching the camera which means the mic is pretty intense. Connected easily to my Google Home for easy access.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Awesome camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and camera quality is top notch, easy to navigate the app for easy viewing
I would recommend this to a friend - Pros mentioned:Camera quality, Light brightness
Great Floodlights and Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, wish it worked with the Nest app, but it does provide great pictures through the camera and the flood lights are great. Much brighter then what I had
I would recommend this to a friend - Pros mentioned:Ease of use, Light brightness
safety
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the light is bright, the cost was good easy to install i have mine hard wire in
I would recommend this to a friend - Pros mentioned:Installation
Good product - app connection awkward
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an electrician install this camera/flood light combo in place of a existing light on the back of our house. The installation seemed to go fairly simple and we were able to adjust the area of coverage to our liking. The u it blends in with the house well. The only downside to this unit is that it does not connect with the Google Nest app but I have already set up with my front doorbell. Instead, it has its own app, Google Home. Hard to believe Google couldn’t have had it connect with the other app. Control over the lighting is great.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JerseyRick, thanks for taking the time to share your feedback. We apologize if you’re unable to use the Nest app for your Nest Cam with Floodlight.
Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We value your feedback and your satisfaction is what drives us in improving our products and services. If you need help, please feel free to contact us anytime through this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Light brightness
Great camera!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera! The floodlight is very handy and the video quality is excellent! The facial recognition is very good as well!
I would recommend this to a friend