Customer Ratings & Reviews
- Model:
- GA02411-US
- |
- SKU:
- 6473270
Customer reviews
Rating 4.4 out of 5 stars with 940 reviews
(940 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Nest Cam with Floodlight's superior camera quality, bright light, and ease of use, with many praising its straightforward installation. Positive feedback also highlights the accurate motion detection and effective night vision capabilities. However, some users experienced issues with app compatibility and battery life, particularly in cold weather. Concerns were also raised regarding the product's price point and the field of view.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Security Camera with floodlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the camera; we put three in and connecting with our phone was easy. The picture is very clear. We feel more secure. The one thing I didn't like was being a member of Total Tech, being told I would have to pay for a fee for installation,....for each camera. I used a regular electrician and got it done for less than what Best Buy wanted to charge me.
I would recommend this to a friend - Pros mentioned:Camera quality, Motion detection
Rated 5 out of 5 stars
Great Picture and video
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. This camera has good range and a clear picture. I love that it’s motion activated. It catches everything! The light deters the neighborhood trash can rummagers
I would recommend this to a friend - Cons mentioned:App compatibility, Price
Rated 2 out of 5 stars
Over priced! Poorly designed!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is overpriced and is lacking in functionality. I am very disappointed in the articulation of the lights and camera. The camera housing it self is large for no reason. Also the view angle is very disappointing. I have a small backyard and it only covers a portion like 16'x13'. Come on guys would it kill ya to give us a wide angle camera? The bracket that holds the usb wire to the camera is very cheap. Someone could easily knock the camera of its magnetic base .Also I couldn't get it to work with the nest app . Seems I'm being forced to use the home app. I aslo have the nest door bell, garage and thermostat all work great with the nest app but have to use this product with the home app instead. Make no sense nest app is better for cameras. I would not recommend this product. I only got it because I have other nest products.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Zecca. Thank you for posting your review on the Nest Cam with floodlight. We're sorry to hear that your experience with the device has been less than ideal. The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. We appreciate all of your feedback and we've taken note. If you run into any questions, please don't hesitate to contact our team of specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Google Flood Light died at 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera stoped working just shy of 2 years. Rebooted if anx it ladted a few more months. It had connections to the base charging issues. The battery would die after a few days. I reset it more than once. I brought it inside and recharged it to 100% and then it discharged to zero within two days. The connections were all cleaned with alcohol and were pristine, and still wouldn’t charge the camera. The floodlight stopped working in the Google home as a light that you could turn on and off. Purchased May of 2023. Its toast now. I recommend just getting a regular floodlight then a Wasserstein solar panel and the Google camera separately.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Nest Cam with Floodlight, CindyB. Sorry to hear you ran into charging issues after 2 years. We’d be happy to look into this and get your device back up and running — when you get a second, reach out to us here: https://support.google.com/googlenest/gethelp?
Rated 4 out of 5 stars
Great pick for Google Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th best camera with floodlight and it contines to have the quality expected. Easy install and great functionality with the Home app.
I would recommend this to a friend- Pros mentioned:Motion detectionCons mentioned:Battery life
Rated 3 out of 5 stars
Great but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how it is able to differentiate between person, vehicle, or animal 9 out of 10 times (Other 1 of 10 are when it mistaken a bird as a person.) Down side is within the month I got this it became unresponsive twice, because if was in a higher up hard to reach area, I had to let the battery die and basically not have a camera for the few hours. It would be nice to get notifications when it needs to install updates and not randomly when something was happening.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Allen808, thanks for sharing your review here. We're sorry to learn that your Nest Cam with floodlight became unresponsive a couple of times. You can manage your Google Home app notifications for new home members, account changes, product updates, and device specific notifications. You can check that by going to the Google Home app and under Settings, you can set your notifications such as updates. If the issue still persists, then we recommend that you contact our support specialists so we can identify the cause of the issue and find a possible resolution for you. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Easy install and great range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than i expected! Looks good, easy install, great video. I also got a new Chromecast and i can easily view my Nest cameras on my TV.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, though, mine had issues due to my old light having very short wires. Also had a tough time locking the light in place for a bit. Practice before you install. Great lighting. Face recognition works ok. For those who install "upside down," it is not an issue, just flip the video. Works well with my other google products. Still fine-tuning the "zones."
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Wired spotlight/camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Great camera quality. Wish they left more room for the wires to tuck into the camera itself, hard to fit them all in a junction box
I would recommend this to a friendBrand response from Nest Support
Posted .Hello David0254, thanks for your feedback on the Nest Cam with Floodlight. It’s good to know that setup was a breeze for you, and that you like the camera quality, but we’re sorry to learn you had a difficult experience with the installation. We’d be happy to share your feedback, about having more room for the wires, with the right team for future improvements. We hope you’re making the most out of its features, and if you bump into any situation where help and support is needed, visit us at the following link and we’d be happy to provide you with services and guidance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
nice cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the cameras are easy to use and install. Added to my existing ones.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Google Nest Cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gist I purchased for my parents home. It helps my parents visually see whats going on minute by minute when events occur. Keeping a watchful eye in their vehicles. With the seamless abilty to share I can also help them and watch at the same time. I have these products in my house and have been installing them in my parents home.
I would recommend this to a friend Rated 2 out of 5 stars
Purchased due to car driveway break-in.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive. Good phone app. Works well with Google assistant. Cannot read license plates at 20 feet or recognize people's faces at 20 feet so poor for security. No local storage. Cloud storage expensive There are better options for the money. Good as deterrent but not to identify someone.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, PhilW. Thanks for sharing your feedback. We appreciate that you like how the Nest Cam with floodlight integrates with the Home app along with the Google Assistant. But we’re sorry to hear that your experience with the video quality didn’t meet your expectations.
We suggest adjusting your camera’s video quality to improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. Whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. Visit this link to learn more: https://support.google.com/googlenest/answer/9218596
Our friendly support team is always here if you need more help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of useCons mentioned:Price
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup on app, install and overall. Expensive but appreciate the connectivity and functionality
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great combo device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light and camera combo. Easy to install and great resolution and light coverage.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Its not cheap but you get what you pay for.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not cheap but you get what you pay for. Camera quality is excellent. you can zoom in but does not offer the ability to pan. The microphone can pick up noises from across the street. It is surprisingly sensitive. Contemporary nice light especially if you are already in the google ecosystem. You have to use it with Google Home. Unable to control or view it using the nest app. Wish Google did a better job integrating between its hardware and nests. Excellent customer service. A few times I had questions, submitted a request and got a call back right away and the customer rep was able to help resolve my issues quickly.
I would recommend this to a friend - Pros mentioned:Camera quality, Motion detection
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it notifies me of any movement. I like that the quality is good at nightime as well.
I would recommend this to a friend - Pros mentioned:Light brightness
Rated 5 out of 5 stars
Very happy with it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our backyard. We needed something with light for our dog and also for security reasons. We are very happy with this.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Floodlight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It provides clear and accurate video for my house. Easy set up and awesome purchase!
I would recommend this to a friend - Pros mentioned:Camera quality, Light brightness
Rated 5 out of 5 stars
Security camera
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security camera , flood lights are bright good video quality.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:App compatibility
Rated 4 out of 5 stars
App needs improvement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera for back deck. Only downside is it doesn’t work with the Nest app, only google home, which lacks some features.
I would recommend this to a friend














