Customer Ratings & Reviews
- Model:
- GA03696-US
- SKU:
- 6517933
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Nice Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed to upgrade a Generation 1 doorbell camera. The videos are sharp, and the app quickly sends alerts when there is someone coming towards the door.
I would recommend this to a friendSleek, smooth, reliable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and minimalist feel of this. At the same time, very powerful, and reliable. You can set up zones, and teach it to remember familiar faces, and it will announce them via chat, text or email. Mine has lasted 8 years, camera is still working fine, doorbell is actually wearing out. So I went with what I know works well.
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this door bell easy to use and makes me feel safe
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and has a great picture.The doorbell also lets you know when someone by the door even if they don’t ring the bell.
I would recommend this to a friend - Pros mentioned:Video quality
I’m sold! Bye bye Ring.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera/doorbell. The fact it can recognize a person and package being delivered, amazing. We’ve always had Ring equipment but the lag between 1 min recordings cut out so if something happened we couldn’t see it. The Nest camera doesn’t do that. LOVE NEST! We will be replacing all our Ring equipment with Nest/Google equipment.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy installation and setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reviewing the instructions and verifying a few items the install and setup went well. It easily setup in the Google home with the rest of our devices. The angle mounting block was a nice piece too since it was mounted in a corner area. Highly recommended.
I would recommend this to a friend - Pros mentioned:Installation
Happy with google nest doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went with the google nest since it stores 3 hours of videos for free — no ongoing subscription needed. It gives me plenty of time to watch any activity I need and helps me keep an eye out for package deliveries. Setup was simple. Very happy with my choice.
I would recommend this to a friend - Pros mentioned:Video quality
Liked the old Hello video and app better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture with smart image processing, but the older landscape orientation of the Nest Hello was better for my purpose. I needed to rig more of an angle on the bracket so I could see everything I needed to see on my porch. Sound is better and more sensitive than Nest Hello, but the Google Home app is much worse. Not as intuitive and responsive. Better and smarter at generating alerts, but the notifications don't arrive as quickly. Also more annoying to scrub back and forth in the timeline.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, BestBuyer! Thanks for sharing a review about the Nest Doorbell (wired, 2nd gen). We appreciate you highlighting the features you like and things we can work on for users like you. Rest assured, this feedback will reach the right team for future improvements with our products' usability, reliability, and use of various features. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.
If you come across any help with using the doorbell in the Home app effectively, feel free to communicate with us here: https://support.google.com/googlenest/gethelp
Getting better every time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nest hello was great, then came Google Nest battery doorbell which I thought was a little better except it didn't work so well in the cold weather months even when wire. Now comes Google Nest doorbell wired 2nd Gen which I really think is the best of all. Easy installation and the AI inside helps it climb to the top of my list and the video is very clear and crisp.
I would recommend this to a friend- Cons mentioned:Field of view
Could it be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared with Ring, this device has a smaller view and only three to 3 hours of recording, which is more complicated if you want to review the activity's history.
I would recommend this to a friend - Pros mentioned:Design
Door bell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slick design, easy to install camera pixels are amazing very impressive
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace gen 1 nest that was starting to peel, picture is great easy to use but it does not work with old nest app need to upgrade to Google home app which kind of stinks because I like nest app better
I would recommend this to a friendBrand response from Nest Support
Posted .Hello JoeC, thanks for sharing your feedback to let us know of your concerns with using the Nest Doorbell (2nd gen, wired) and the Home app.
We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
If you need guidance with using the camera effectively in the Home app, please feel free to let us know and we’ll gladly help here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Field of view
EZ PZ SETUP & USAGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to connect. Looks great. It has a narrower field of vision, then the first generation though.
I would recommend this to a friend Awesome and easy to install and use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!! The installation directions were very helpful and easy to follow. The phone app was also easy to setup and use. Excellent video and sound quality. GREAT product!!
I would recommend this to a friend- Pros mentioned:Video quality
Google nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Installation tool a little longer than expected. I never did find my doorbell transformer, but the installation was successful, so it must have been ok. Also, it took me a long time to identify my circuit breaker for the doorbell to shut off the power. Took 2 people and I had to test almost every breaker in the electrical panel. Getting notified every time someone delivers a package is very useful. The video quality is so high that I want to add more cameras for security. A couple of times we got notified of people seen at the front door in the middle of the night. It turned out they were deer!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, StuartL. Thanks for your feedback on Nest Doorbell (Wired, 2nd Gen). We're thrilled to hear that you had a positive experience with it and were able to overcome the challenge of the missing transformer during installation. Your satisfaction is important to us, and we appreciate your support. We would like to further enhance your experience by simply contacting our support team for any support needs or concerns you will have in the future. We can provide you with immediate and valued support by simply reaching out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Video quality
Doorbell Camera system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, both day and night. It was easy to install and gives us great coverage for our entryway.
I would recommend this to a friend - Pros mentioned:Installation
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best doorbell cam. Works great with Google home app. Installation was easy and relatively quick.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Compatibility
Works great but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera but only works with Google home and is not compatible with Nest app anymore.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, RoidGutz. Thanks for your feedback on the Nest Camera (wired, 2nd Gen). We appreciate you recognizing the awesome camera quality of the Nest Camera (wired, 2nd Gen). However, we completely understand your disappointment regarding its compatibility with the Nest app. Google made a strategic decision to shift newer Nest devices, including the 2nd Gen cameras, to work primarily with the Google Home app. This allows for a more unified and streamlined smart home experience across Google products. We understand that switching apps can be inconvenient, and we apologize for any frustration this causes. If you have more questions and other concerns, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Just works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install, and easy to setup. Just works
I would recommend this to a friend - Pros mentioned:Ease of use
Very useful, happier than I expected
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thinking I would not talk through this much, but it is very handy! Was able to catch a contractor I was late getting home to meet and let him know i would be there in 5 minutes. Perfect for deciding whether to get up and answer the door when working from home and further interrupting your day. Easy to install and setup with my Google home/nest ecosystem.
I would recommend this to a friend
