Customer Ratings & Reviews
- Model:
- GA03696-US
- SKU:
- 6517933
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Very just OK
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If mid was in the dictionary there would be a picture of this doorbell. Somehow I think it’s worse than the original nest hello I replaced which is sad. It disconnects a lot which is very annoying. I’m not sure if it’s the new software or what it’s just not as reliable. Highly annoyed I bought it as a supposed upgrade.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Thank you for your feedback. We're sorry to hear your Nest Doorbell wired device isn't working as expected. We'd like to help resolve any issues or questions you have about the device. Please contact us at the following link: https://support.google.com/googlenest/gethelp?hl=en
- Pros mentioned:Video quality
Best Doorbell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for the first Nest Doorbell. Better picture, but only use the Google Home app. Nest app is becoming useless. Don't have to worry about buying a subscription with it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Marcus. Thank you for choosing the Nest Doorbell (Wired, 2nd Gen). We're delighted to hear that it’s been a great replacement for your old Nest doorbell. We apologize for any dissatisfaction you experienced with the Google Home app.
Our goal was to create the Google Home app as a centralized platform for controlling all your favorite Nest devices and other smart home devices using the Google Assistant. Here are some benefits you can enjoy by using the Google Home app with your Nest Doorbell (Wired, 2nd Gen):
- Automatic security protections, such as Suspicious Activity Detection, 2-Step Verification, and Security Checkup.
- Seamless integration of your Google Nest devices and services. For instance, if you have a Nest Cam and a Nest Hub, simply say, "Hey Google, show me the backyard camera," to cast the camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Consistent alignment of your homes and home members across the Nest and Google Home apps.
- If you're interested, you can also set up your Nest cameras within the Google Home app. You can find detailed instructions in this helpful article: https://support.google.com/googlenest/answer/9893532
We want to assist you with any support needs you may have for the Nest Doorbell (Wired, 2nd Gen) and explore ways to enhance your experience. Please don't hesitate to reach out to our support team by visiting this link: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Door bell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this one. The first one I bought was battery operated. You had to charge it with a cord. It was a nightmare to take apart, charge & put back together. Be sure you don’t get battery charge door bell camera.
I would recommend this to a friend - Pros mentioned:Installation
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product works well with app easy installation great purchase
I would recommend this to a friend - Pros mentioned:Installation
Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to put some eyes on the front of the house, no complaints. Installed it myself. I am no DIY champ, the instructions and online support was very helpful.
I would recommend this to a friend - Pros mentioned:Video quality
HD Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera on this doorbell is quite remarkable. I bought it for my front door to capture the events that happen during the day when I am at work and it works perfectly. I love the wide angles. the best so far.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Dead after 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the gen 2 product. A step down in nearly every single way from the first wired doorbell, particularly build quality. My first gen Nest doorbell lasted approximately 5 years which is awesome. I purchased this one December 1st , 2023 and it was dead 1/14/24. Really disappointing, and made worse poor technical support from google. Basically jerk you around and waste hours of time doing stupid things. I genuinely think their goal is to break you down so you give up. Ontop of that you will be forced to use the google home app (this camera is not compatible with NEST). For those who have used both apps, the difference is night and day. Google home is a mess (no integration with most nest products , extremely limited functionality). I guess the only good thing I can say about this camera is it is cheaper than gen 1, and the video quality is pretty good... because of the horrific hardware and software issues avoid this camera
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MichaelC. Thanks for sharing a review about the Nest Doorbell (wired, 2nd gen). We’re sorry to hear you’re not having the ideal experience we want to share with you. We’ll use your feedback as we’re constantly looking to improve the product’s reliability and usability, as well as how we provide support to users like you. Meanwhile, we'd like to have another chance to help you with your concern, please share with us your recent case number so we can continue our investigation here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great video, easy install, will it withstand sun?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed using angle mount to hopefully avoid direct sun in the summer. Image quality is way better than my old nest doorbell. See if it can withstand the Arizona summer better too.
I would recommend this to a friend - Pros mentioned:Video quality
Quick and easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup took under an hour, and the quality of the video is pretty good for how far it is from my WiFi
I would recommend this to a friend - Pros mentioned:Video quality
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works exactly as intended. The video quality is fantastic and it works extremely well with all of the other Google devices in my home. I love the functionality of seeing my doorbell video stream from my Nest Hub Max.
I would recommend this to a friend Looks beautiful, works great but out of date specs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of date specs but not unacceptable. I’ve always loved the look and feel of Google Nest products. I love tech, but I want it to look nice as well, especially if I’m gonna mount it on my house.
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this product. Great clarity and range. Easy yo install . Had to update my doorbell relay since Ilive in an older house but did and works. Works well with other goggle devices.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice addition for security!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item. Easy to use, app is generally easy to use. Set up took a bit longer but was fine. Has even come in handy already in just our first 3 weeks.
I would recommend this to a friend - Pros mentioned:Ease of use
Google Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We use with our google max and with our fridge. Let's us see who is at the door from our kitchen and bedroom.
I would recommend this to a friend - Pros mentioned:Video quality
Great Video Quality and Funny Chimes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has amazing video quality. It's awesome and my wife loves that there are seasonal chimes. She chuckles every time she hears a "gobble gobble" from the Thanksgiving themed chime.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After checking out several reviews and options available we chose the Google nest door bell (gen 2) and it is so far working great. As we already have a Google home setup it simply became part of it. The video cam is good in terms of recording, anudio and clarity of clips plus offers different chimes too for the bell. One can get the nest aware Subscription for more detail options but so far we are fine with the 3hrs free recording. It’s not too difficult to install as the instructions are quite clear while we followed a YouTube review also for the same for clarity.
I would recommend this to a friend - Pros mentioned:Installation
2nd Google Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 1st generation model for about 3 year, until i imagine it got burned out by the sun. Purchased this upgrade and love all the new features and easy setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quick and easy! Addition of quick snap connectors was nice.
I would recommend this to a friend - Pros mentioned:Video quality
Must Have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is excellent, but my new router needed to have plug and play enabled for the installation to complete successfully. The picture and sound quality both seem to be improved over the previous version.
I would recommend this to a friend - Pros mentioned:Installation
Ding Dong!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install in place of existing doorbell. Very cool to hear google speakers announce my friends name at the door!
I would recommend this to a friend
