Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Google Nest Wired Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good quality. Big improvement on aesthetics. Had the old one and while it looked nice and shiny new it quickly started cracking on what looks like plexiglass. Bought this newer one because the older one stopped working. My only problem with it is that they flipped the design on the base plate for the screw hole slots. I had to make new holes in the wall because they were different as far as the mounting holes go. The screw hole that has a horizontal slot for fine tuning vertical alignment has been switched around to the top i think it was. Other than that, i would recommend it either way.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hey There,
Thank you for your feedback. We appreciate you sharing your experience.
If you'd like to share more details about your specific experiences or suggestions, please feel free to fill out our feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
It’s beautiful but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my google products and this one is right there to but I do have just a couple of things that I feel are downgrades from it’s predecessor. I feel the wide camera view was much better before and the biggest issue I have is having to move from the nest app to google home. Home is fine but nowhere near the functionality of the nest app. I hope this decision is reversed or the google home camera functionality is modified to be more similar to nest.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hey Kris, We appreciate you sharing your feedback. We understand your concerns about the changes in the camera view and the transition from the Nest app to Google Home. Your input is valuable to us as we continue to improve our products. Let us know a little more about your experience at this link : https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Video quality
Replaced old Nest Doorbell with a New one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good we replaced a 3 year old Nest doorbell camera with this one with the hopes it lasts longer or we will go with another brand next time. So far the video and sound quality seems a lot better and it picks up a lot of activity.
I would recommend this to a friend Small and mighty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product sure came in handy. Small and mighty! Light turns on when action is detected and recording. The only downside is 3 hour max video history.
I would recommend this to a friend- Pros mentioned:Video quality
love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera. I have several external doors and am considering purchasing more doorbells for all of them
I would recommend this to a friend Love it!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell. Was the last thing I need to add to my new house to make it a smart house. Works great and I love getting the notifications about when my packages are delivered.
I would recommend this to a friend- Pros mentioned:Video quality
Best door bell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video is super clear. Voice chart amazing. Love the desing.
I would recommend this to a friend - Pros mentioned:Video quality
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the older model doorbell and the quality of this one is night and day. The picture is so clear and easy to set up. I love it.
I would recommend this to a friend - Pros mentioned:Video quality
Clean look and colorful video.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! Very Crisp and clean pictures of video. Alerts are fast along with setting parameters of detections.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing screen! Easy to put together (definitely have 2 people). The included LED light strip really accentuates the viewing atmosphere.
I would recommend this to a friend - Pros mentioned:Video quality
Wired Nest doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product and great sound. Video resolution could be better.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi stacia, thank you for sharing your review. We're glad to hear that you're having a great experience with the sound quality of your Nest Doorbell (wired, 2nd gen). If you're willing, we'd like to take a better look at your display so we can help find troubleshooting steps that may improve the performance of your Nest Doorbell. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Google door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was recently installed on an older home from the 40s. The transformer (doorbell lines connect to) needed to be changed to 16vac/30va as there was not enough electrical current output causing the light on the doorbell to be yellow with no video access After, replacing, the light turned green. Everything works.
I would recommend this to a friend- Pros mentioned:Video quality
Door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera only thing I don’t like about it is she have to pay for a subscription?
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Brown. We’re glad that you like the Nest Doorbell (wired, 2nd gen) along with its rich features. We hear your concern about having to pay for a subscription.
Nest has been long focused on delivering quality products to our customers, as well as giving value for the price, so we’ve included three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video, receive notifications, and view video history for up to three hours in the past, as long as your doorbell is connected to the internet. However, you’ll need a Nest Aware subscription to receive advanced features. Learn more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159
For other inquiries or if you have any support concerns, we welcome you to visit us anytime here: https://support.google.com/googlenest/gethelp
Facial recognition, person seen, package drop-off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the facial recognition feature, package delivered and taken notification.
I would recommend this to a friend- Pros mentioned:Ease of use
good looking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a nice looking doorbell and easy to setup. works well
I would recommend this to a friend Great doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, great feature set especially if you already have other Nest smart home devices.
I would recommend this to a friendAwesome doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was pretty easy since I was updating from the Nest Hello doorbell. Also, the Nest doorbell has a better view of packages that get placed right underneath it.
I would recommend this to a friend10/10 recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The google nest doorbell is exactly what our home needed! We had a video doorbell that came with our security system but it wasn’t meeting all of our needs unfortunately. We turned to Google since we have our house integrated with Google compatible devices. The set up was very straightforward and the google app walks you through install with picture, videos, and written instructions. You can also call a pro if you need. This Camera was perfect for what we needed. Facial recognition, fast operating system, accessible through my app, push notifications, alerts and more. This may sound sponsored but I just believe in good products and honest reviews before I make important purchases. Hope this helps
I would recommend this to a friendNest all the way!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell! Great value, 3 hours of cloud space included from Nest!
I would recommend this to a friend- Cons mentioned:App compatibility
IMMEDIATELY RETURNED IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is awful, it’s stutters constantly and takes for ever to load the live video that the person who rang the bell is probably already gone. If you want to go back and watch the recorded video from just 30seconds ago or even 3 min ago it says video unavailable. And then once it is available, it still doesn’t load half the time. The Google Home app they make you use it with is garbage. The old Nest Hello doorbell is 100% better and uses the Nest app which is far superior. Don’t waste your money on this just get the older Nest Hello
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi benjer95, thank you for sharing your review on the Nest Doorbell and we're sorry to hear that your experience didn't meet your expectations when it comes to the performance of the device and the Home app. Please know that your feedback here will be relayed to the right team for improvements in the products and services we provide. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you're willing to give the Nest Doorbell another chance, we advise that you reach out to our support specialists and allow us to help you with finding a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
