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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 963 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 963 reviews
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell. Was the last thing I need to add to my new house to make it a smart house. Works great and I love getting the notifications about when my packages are delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Doorbell; Easily Connects to Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Skybell video doorbell with the Nest doorbell and couldn't be happier. It was easy to install and program with our Nest display and speakers. Unlike the Skybell, this doorbell easily connects to Wifi and easily reconnects after Wifi is restored. The video quality and sound are good. I used the included wedge to angle the doorbell toward the street, which provides a better viewing area. You will need a Nest Aware account for $80 a year to save doorbell video. It's not a deal breaker for me, but I can see why it might be for some.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best door bell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is super clear. Voice chart amazing. Love the desing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality video/camera resolution

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed all smart doorbell options and this 2nd edition provided the most free features. However, we upgraded to the yearly subscription with more features. Looking forward to the ai face recognition. There has been neglible false alerts for the settings we applied. Additionally, there was a great price for the wired version which was needed due to having cold winters. Install was easy. Needed to upgrade to a stronger doorbell transformer but not too difficult either.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the older model doorbell and the quality of this one is night and day. The picture is so clear and easy to set up. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clean look and colorful video.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Very Crisp and clean pictures of video. Alerts are fast along with setting parameters of detections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen! Easy to put together (definitely have 2 people). The included LED light strip really accentuates the viewing atmosphere.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Wired Nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product and great sound. Video resolution could be better.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi stacia, thank you for sharing your review. We're glad to hear that you're having a great experience with the sound quality of your Nest Doorbell (wired, 2nd gen). If you're willing, we'd like to take a better look at your display so we can help find troubleshooting steps that may improve the performance of your Nest Doorbell. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love the product!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my google nest works like a charm and the subscription isn’t even badly priced! Camera quality is really good also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was recently installed on an older home from the 40s. The transformer (doorbell lines connect to) needed to be changed to 16vac/30va as there was not enough electrical current output causing the light on the doorbell to be yellow with no video access After, replacing, the light turned green. Everything works.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera only thing I don’t like about it is she have to pay for a subscription?

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Brown. We’re glad that you like the Nest Doorbell (wired, 2nd gen) along with its rich features. We hear your concern about having to pay for a subscription.

      Nest has been long focused on delivering quality products to our customers, as well as giving value for the price, so we’ve included three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video, receive notifications, and view video history for up to three hours in the past, as long as your doorbell is connected to the internet. However, you’ll need a Nest Aware subscription to receive advanced features. Learn more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159

      For other inquiries or if you have any support concerns, we welcome you to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Must

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation even with electric involved instructions are detailed. Camera quality is great and the cloud of saved movement is great for keeping tabs on what’s going on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old Nest Doorbell with a New one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good we replaced a 3 year old Nest doorbell camera with this one with the hopes it lasts longer or we will go with another brand next time. So far the video and sound quality seems a lot better and it picks up a lot of activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I have several external doors and am considering purchasing more doorbells for all of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was pretty easy since I was updating from the Nest Hello doorbell. Also, the Nest doorbell has a better view of packages that get placed right underneath it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest doorbell is exactly what our home needed! We had a video doorbell that came with our security system but it wasn’t meeting all of our needs unfortunately. We turned to Google since we have our house integrated with Google compatible devices. The set up was very straightforward and the google app walks you through install with picture, videos, and written instructions. You can also call a pro if you need. This Camera was perfect for what we needed. Facial recognition, fast operating system, accessible through my app, push notifications, alerts and more. This may sound sponsored but I just believe in good products and honest reviews before I make important purchases. Hope this helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facial recognition, person seen, package drop-off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the facial recognition feature, package delivered and taken notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest all the way!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell! Great value, 3 hours of cloud space included from Nest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, great feature set especially if you already have other Nest smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large camera view. Easy to install. Notify's you of people and packages. Highly recommend.

    I would recommend this to a friend
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