Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent doorbell camera. Has great viewing angles.
I would recommend this to a friendWorks great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, paired seamlessly with my other google devices.
I would recommend this to a friendDoorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Next Door Bell Works Great. I would buy this again.
I would recommend this to a friendNest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed easily and works great.Video quality is really clear.
I would recommend this to a friendSmart house deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the new colors are a great choice, and the overall product is great
I would recommend this to a friendWorks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like its suppose to work, Really easy to use
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality plus free installation with your total tech membership
I would recommend this to a friendGood choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful camera and video. I am so happy with my choice
I would recommend this to a friendGreat product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device. Much better than the othe brand I was using.
I would recommend this to a friendGreat doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement to the older Nest Hello. Love it!
I would recommend this to a friendDoor Bell Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great. The picture quality is amazing!!!
I would recommend this to a friendConvenient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell. Never have to get up from my chair!
I would recommend this to a friendGood Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Door Bell, Battery lasts about a week. Good gift
I would recommend this to a friendAwsome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best video and audio quality very easy with Google home app/hub
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good work, I’ll recommend friends to buy it. Nice product.
I would recommend this to a friendGreat picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the first gen to this one, the first one is so much better you can move it around, this one just stays put and last it’s not on the nest app anymore its on google home witch is terrible
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Trini. Thanks for leaving feedback on Nest Doorbell (wired, 2nd gen) along with the Home app. We regret to hear that your experience is less than ideal.
Our priority with this launch is to build a complete experience for our new cameras and doorbells in the Google Home app. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.
We’d like to learn more about your other concern with using the doorbell. Please get in touch with us anytime here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
No connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to physically install but even thou I have other Nest cameras the door bell camera wouldn’t connect
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, SharonD. We're sorry to hear that your Nest Doorbell (wired, 2nd Gen) isn't connecting, even though your other Nest Cameras work seamlessly. It's definitely frustrating when things don't work as expected, and we appreciate you bringing this to our attention. We suggest you try restarting your devices. Then check for any firmware updates and you need to ensure that your internet connection is stable. If you already tried the steps provided, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Great picture quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell has a great picture quality!. Would recommend !
I would recommend this to a friendVersion 1 was better with the Nest name on it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since Google tried to remove Nest from the picture, their products for the home are just terrible. Nothing works as well as the old Nest, or even the old DROPCAM that they forced me to remove and no longer would function. The 2nd gen will not connect very well to the rest of the network. You can no longer use the nest app for any new Google/Nest devices, and it keeps seeing "people" when there is no one. Never had a problem with old one before it died. I hope Apple gets into the game and starts making their own cameras, locks, and thermostats. This one I've had for a week and infuriated by it. Steer clear of the Google/Nest eco-system.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey PKovie, We appreciate you taking the time to share your experience. We understand how frustrating these recent Nest changes can be. We’d like to work with you to resolve the connectivity issues you’re experiencing with your 2nd gen Nest Doorbell, please contact us at: https://support.google.com/googlenest/gethelp?hl=en
Poor Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had trouble with the ring doorbell. I had to have help initially to get things set up right. Then it quit and I was given a replacement. When I hooked up the replacement, I couldn’t get it to set up correctly. Even though I’m a Total member I have had to pay $149 to get someone to come to our home to get it working. I feel like I’ve paid for this doorbell twice. Not the best experience.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, BillF. We’re sorry to hear your experience setting up your Nest Doorbell (Battery) wasn’t the best. While we’re glad you’re up and running now, we’re here 24/7 if you have any more problems: https://support.google.com/googlenest/gethelp