Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Nest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed easily and works great.Video quality is really clear.
I would recommend this to a friendDoorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Next Door Bell Works Great. I would buy this again.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality plus free installation with your total tech membership
I would recommend this to a friend- Cons mentioned:Connectivity
Absolute Garbage! AVOID!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Cam products are total garbage. Don't waste your money. Literally NEVER works when we need it, seldom can show live video (despite have 2 different internet services with 3 routers each and FAST bidirectional wifi everywhere in and outside our home). We TOTALLY regret investing in the Nest ecosystem and are planning to remove and purchase a REAL camera system.
No, I would not recommend this to a friend Works
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like its suppose to work, Really easy to use
I would recommend this to a friendGreat product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device. Much better than the othe brand I was using.
I would recommend this to a friendGood choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful camera and video. I am so happy with my choice
I would recommend this to a friendGreat doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement to the older Nest Hello. Love it!
I would recommend this to a friendDoor Bell Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great. The picture quality is amazing!!!
I would recommend this to a friendConvenient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell. Never have to get up from my chair!
I would recommend this to a friendGood Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Door Bell, Battery lasts about a week. Good gift
I would recommend this to a friendAwsome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best video and audio quality very easy with Google home app/hub
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good work, I’ll recommend friends to buy it. Nice product.
I would recommend this to a friendGreat picture quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell has a great picture quality!. Would recommend !
I would recommend this to a friendGreat picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the first gen to this one, the first one is so much better you can move it around, this one just stays put and last it’s not on the nest app anymore its on google home witch is terrible
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Trini. Thanks for leaving feedback on Nest Doorbell (wired, 2nd gen) along with the Home app. We regret to hear that your experience is less than ideal.
Our priority with this launch is to build a complete experience for our new cameras and doorbells in the Google Home app. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.
We’d like to learn more about your other concern with using the doorbell. Please get in touch with us anytime here: https://support.google.com/googlenest/gethelp
Good upgrader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller that the battery version and longer recording.
I would recommend this to a friend- Cons mentioned:Connectivity
No connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to physically install but even thou I have other Nest cameras the door bell camera wouldn’t connect
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, SharonD. We're sorry to hear that your Nest Doorbell (wired, 2nd Gen) isn't connecting, even though your other Nest Cameras work seamlessly. It's definitely frustrating when things don't work as expected, and we appreciate you bringing this to our attention. We suggest you try restarting your devices. Then check for any firmware updates and you need to ensure that your internet connection is stable. If you already tried the steps provided, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice improvement from the gen 1 doorbell. :)
I would recommend this to a frienddoorbell for ecosystem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the doorbell works pretty well, but does not work well with their other products. i wanted this product to work well with their other security ones but it didnt work seamlessly.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Anthony. Thanks for sharing your concern with us on your Nest Doorbell (wired, 2nd gen). We're sorry to hear that it's not working well with your other products. We understand how frustrating this experience may have been for you. It's important to us that we provide you with the best help possible and identify the cause of the issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
GOogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's working good , just doesnt have the NEST Cool Features i hope they add announce visitor
I would recommend this to a friendBrand response from Nest Support
Posted .Hey Behrang, we're excited you upgraded to our new Nest doorbell (2nd gen). Our new device has the visitor announcement feature, to learn how to enable it, take a look on this link: https://support.google.com/googlenest/answer/7672451
If you want to learn more about the new features of your device, check out this link: https://www.googlenestcommunity.com/t5/Blog/The-difference-between-the-2nd-gen-and-the-1st-gen-wired-Nest-Doorbell/ba-p/269609