Customer Ratings & Reviews
- Model:
- GA03695-US
- SKU:
- 6517932
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Much clearer pic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one to replace my old Nest Doorbell. This one has a much clearer picture. I don’t like that it only works with the Google Home app vs. the old Nest App. To me, the old Nest App was much easier to use and had more features.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Mike, thanks for the feedback and for upgrading to the Nest Doorbell (wired, 2nd gen). We appreciate you for sharing your experience pointing out some of its rich features, and we hear your concerns about using the camera in the Google Home app.
We’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Meanwhile, We suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
If you have any concerns about using the camera effectively in the Home app, let us know here and we’ll gladly help you the best we can: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Google Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We use with our google max and with our fridge. Let's us see who is at the door from our kitchen and bedroom.
I would recommend this to a friend - Pros mentioned:Installation
2nd Google Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 1st generation model for about 3 year, until i imagine it got burned out by the sun. Purchased this upgrade and love all the new features and easy setup.
I would recommend this to a friend - Pros mentioned:Video quality
Best Doorbell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for the first Nest Doorbell. Better picture, but only use the Google Home app. Nest app is becoming useless. Don't have to worry about buying a subscription with it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Marcus. Thank you for choosing the Nest Doorbell (Wired, 2nd Gen). We're delighted to hear that it’s been a great replacement for your old Nest doorbell. We apologize for any dissatisfaction you experienced with the Google Home app.
Our goal was to create the Google Home app as a centralized platform for controlling all your favorite Nest devices and other smart home devices using the Google Assistant. Here are some benefits you can enjoy by using the Google Home app with your Nest Doorbell (Wired, 2nd Gen):
- Automatic security protections, such as Suspicious Activity Detection, 2-Step Verification, and Security Checkup.
- Seamless integration of your Google Nest devices and services. For instance, if you have a Nest Cam and a Nest Hub, simply say, "Hey Google, show me the backyard camera," to cast the camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Consistent alignment of your homes and home members across the Nest and Google Home apps.
- If you're interested, you can also set up your Nest cameras within the Google Home app. You can find detailed instructions in this helpful article: https://support.google.com/googlenest/answer/9893532
We want to assist you with any support needs you may have for the Nest Doorbell (Wired, 2nd Gen) and explore ways to enhance your experience. Please don't hesitate to reach out to our support team by visiting this link: https://support.google.com/googlenest/gethelp
Perfect for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video quality and i love the field of view of this camera. I see a lot at once and the voice function is a life saver. You can see and hear everthing and also lets you know when a package has been dropped off. Seemless with google home and easy to set up,
I would recommend this to a friend- Pros mentioned:Installation
Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to put some eyes on the front of the house, no complaints. Installed it myself. I am no DIY champ, the instructions and online support was very helpful.
I would recommend this to a friend - Pros mentioned:Installation
Seamless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really easy to install especially since they provide a step by step instruction video for self install. It connected to the rest of my smart home with no issues as well.
I would recommend this to a friend - Pros mentioned:Installation
Goggle Nest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded our expectations! Easily installed and great functionality.
I would recommend this to a friend - Cons mentioned:Compatibility
Very just OK
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If mid was in the dictionary there would be a picture of this doorbell. Somehow I think it’s worse than the original nest hello I replaced which is sad. It disconnects a lot which is very annoying. I’m not sure if it’s the new software or what it’s just not as reliable. Highly annoyed I bought it as a supposed upgrade.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Thank you for your feedback. We're sorry to hear your Nest Doorbell wired device isn't working as expected. We'd like to help resolve any issues or questions you have about the device. Please contact us at the following link: https://support.google.com/googlenest/gethelp?hl=en
Great doorbell and it works nicely.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the earlier version of the Google wired doorbell. Installation was very easy via the use of an online video which clearly laid out for each step what had to be done. Be advised that if you have an older and perhaps weaker transformer powering your current system and you want to use this with an electronic door bell that you may have a problem. If all you have is a electrical mechanical bell you'll probably be ok. Finally, be careful when inserting the security screw on the top of the doorbell. It's very small and easily droped and lost. Replacements are available on ebay.
I would recommend this to a friend- Pros mentioned:Installation
Ding Dong!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install in place of existing doorbell. Very cool to hear google speakers announce my friends name at the door!
I would recommend this to a friend Bell cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great addition to our surveillance system. Highly recommend adding it to anyone for personal and business use.
I would recommend this to a friendDoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the new doorbell camera and it’s live feed that captures everything in real time.
I would recommend this to a friend- Pros mentioned:Video qualityCons mentioned:Battery life
Dead after 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the gen 2 product. A step down in nearly every single way from the first wired doorbell, particularly build quality. My first gen Nest doorbell lasted approximately 5 years which is awesome. I purchased this one December 1st , 2023 and it was dead 1/14/24. Really disappointing, and made worse poor technical support from google. Basically jerk you around and waste hours of time doing stupid things. I genuinely think their goal is to break you down so you give up. Ontop of that you will be forced to use the google home app (this camera is not compatible with NEST). For those who have used both apps, the difference is night and day. Google home is a mess (no integration with most nest products , extremely limited functionality). I guess the only good thing I can say about this camera is it is cheaper than gen 1, and the video quality is pretty good... because of the horrific hardware and software issues avoid this camera
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MichaelC. Thanks for sharing a review about the Nest Doorbell (wired, 2nd gen). We’re sorry to hear you’re not having the ideal experience we want to share with you. We’ll use your feedback as we’re constantly looking to improve the product’s reliability and usability, as well as how we provide support to users like you. Meanwhile, we'd like to have another chance to help you with your concern, please share with us your recent case number so we can continue our investigation here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Works great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quick and easy! Addition of quick snap connectors was nice.
I would recommend this to a friend - Pros mentioned:Ease of use
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and a great quality. It took me 20 Minutes to install
I would recommend this to a friend Really impressive doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the old version of the nest doorbell and I was hesitating to buy this one but I dont regret is really accurate and specific whether is a person or is an animal. Also I love that let me know when a package arrives or someone take the package . I will absolutly recomend it. Crispy image at night and day. It looks more like 2k
I would recommend this to a friendGood Field of View
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Resolution is not the best but I am really enjoying my purchase. It notifies me of events really quickly and The field of view is great for my needs.
I would recommend this to a friendRoy10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician were very good on explaining nest doorbell camera and how it works
I would recommend this to a friendPerfect addition to the Google nest products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! Always wanted to be able to monitor the front yard/driveway. Fits in perfectly with the google nest cameras and thermostat
I would recommend this to a friend
