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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 968 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 969 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good with the new house!!! And very easy to install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product with misleading power requirement.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell does well in term of camera, control from the APP and all the feature that comes with it. But, it is not recommended for those who decide to purchase based on the power voltage requirement specified by Google as it is misleading. Its requirement and compatibility specify: 16 to 24 V AC and 10 to 40 VA. However despite its minimum is 16 V AC and 10 VA, the actual installation doesn't work with this power requirement. It works by replacing the transformer 16 V AC to 30 VA. which seems the minimum requirement. To learn this had to spend several days figuring out, and rule out defect of the device, then spending extra $$ to replace the transformer. If I would have known that the requirement minimum was 16 V AC 30 VA, could have bought another brand that is compatible with existing power and save time , stress and unnecessarily spent replacing the transformer. Then, it makes worst the customer service that doesn't recognize it is misleading requirement information. Instead with its arrotgancy the reply I received was that it is specified minimum 16 to 24 V AC and 10 to 40 VA while I am telling them iit doesn’t/ Furthermore, having done some online research from which I learned its is a known problem that most of whom bought it had to replace the transformer or even in some cases didn’t work at all. If you have 16V AC 10 VA, turn away to different brand, otherwise will end up spending more money and time and stress down the road for the probability that might not work. Now from usage stand point, when there is notification of alert popup on the mobile phone, and tap it, the application works quite out of acceptable duration to display the recording, As result, I need to exit the Google Home App, open it again, tap the doorbelll, the identify in History then go to Full history. So here are already 5 actions at least, that if there is urgent matter which require immediate view of video make late and that doesn’t seem good way for emergency response for home security.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there funboy, thanks for taking the time to share the details of your feedback with us. It's unfortunate to hear that you had some difficulty, setting up the right power requirement for your Nest Doorbell (Wired), and we're sorry for having fallen short of providing you with your support needs. We've taken the details of your feedback into consideration and we'll certainly forward this information to our product and engineering team since we're always searching for ways that will help us to keep improving our products and the features we offer. In the meantime, if you're still experiencing some issue and require some assistance, please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Love the notification for active seen by the camera

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it and great color for my house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and does exactly what I was hoping for. Battery life so far seems good

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nest. The best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely better and clearly images, very good resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great video doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the battery version. Video playback is so much clearer than the first genreation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turn off notifications

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is great, installation is great, it wires easily to your existing doorbell chime and has some included if you dont already have one. The only gripe i had was the notifications, everytime someone walks by with a dog you will get a notification, theres a lot of them. I reccomend turning on the package notifications only.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, alerts correctly and the picture is clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Choose wired over battery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely choose this option if possible rather than the battery operated version. We had the battery version previously and spent more time charging than we did using.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    JT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to install. Video is excellent and voice works well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Gucci

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, clean picture, great sound and it looks clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, easy to install. My mom had a nest doorbell wired and it was an easy swap. Waiting for it to go on sale to buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new unit replaced the old one which was not able to establish connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistently reliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been installed for 8 months now and hasn't missed a beat (whenever power and internet have been on).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandma that needed to be able to see who was at her door with out needing to open it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video feed is very clear. Was easy to add to our existing Nest system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the artificial intelligent copilot and other technology that comes with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera. The look, the quality, and usefulness is at its top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. It can be as sensitive as you want it to be with its motion. Never fails on me, definitely recommend. Also, it's the best looking doorbell camera out there.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    nice doorbell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera if you're in the google home ecosystem

    I would recommend this to a friend
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