Customer Ratings & Reviews
- Model:
- GA03695-US
- SKU:
- 6517932
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, but having trouble having it work with my chime.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Undertaker. Thank you for sharing your concern about your Nest Doorbell (wired, 2nd gen). We're sorry to hear that you're experiencing some challenges with making the device work with your existing chime. While the device can replace most wired doorbells, there are some cases where the doorbell system either doesn’t provide enough power or provides too much power. We recommend reaching out to our team of specialists so we can help identify this for you and provide you with troubleshooting steps that may resolve the issue. Please visit our 'Contact Us' page on our Google Nest Help site here: https://support.google.com/googlenest/gethelp
Good doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this little guy but if you want all the benefits $65 more for the home subscription quality is good not complaints already safe me some money
I would recommend this to a friendI would buy it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is easy to use and the doorbell looks good on the front of the house
I would recommend this to a friendCharm!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell works like a charm. A little sensitive with notifications, but was able to work it out.
I would recommend this to a friendGoogle needs more video instruction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working pretty well, but box needs to come with where to learn how to use, insufficient instructions, need more from Goggle here
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Trytobesafe. Thanks for sharing a review on Nest Doorbell (wired, 2nd gen). We appreciate you pointing out your concern, as feedback like this helps us identify areas we can work on for users like. Rest assured this will reach our products team. If you still need help with the functionalities or features of the Nest doorbell, please refer to this link: https://support.google.com/googlenest/answer/9249772
Besides the support articles available online, we also have our dedicated team ready to assist you here: https://support.google.com/googlenest/gethelp
Hood doorbell. Added security.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice doorbell. Like the look and added security. Thought it would connect with my Samsung tv through smart things but it hasn’t been able to. Otherwise pleased.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Brad, thanks for choosing our Google Nest products. We're glad to hear that you liked the look and added security benefits you get with your Nest Doorbell (Wired, 2nd Gen). We do apologize for any inconvenience you may be having in trying to set up Nest Doorbell (Wired, 2nd Gen) with your Samsung TV through Smart Things.
If you're trying to get visitor announcements or would like to stream from your Nest Doorbell (Wired, 2nd Gen) to your Samsung TV, Nest Doorbell (Wired, 2nd Gen) is currently limited to Chromecast built-in devices or use a Chromecast with Google TV. To learn more, please visit this help article on our support page: https://support.google.com/googlenest/answer/7672451
If you need further guidance or would like us to answer and clarify some questions you may be having, our support team would be happy to answer them for you using this link: https://support.google.com/googlenest/gethelp
Fast change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for an older model. Quick change over and install. Camera was great and integrated in to our system well.
I would recommend this to a friendGoogle doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my nest doorbell. Very easy to install and use. Great camera and microscope
I would recommend this to a friendOld chime, new doorbell.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy install though. We did have to update our chime inside. It was easy enough though.
I would recommend this to a friendConstant Disconnections
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is so inconsistent. A constantly cuts off and says that it doesn't have power. It also claims that it doesn't have access to Wi-Fi. The problem is, I have other outdoor cameras and devices hooked up to Wi-Fi that have no problem. I gave them the benefit of the doubt because I know that my internet originally was really terrible. But I recently changed over internet service providers to one that is much better and much faster and have had no issues with any of my other devices. This one still constantly disconnects and has problems capturing video. I plan on returning this as soon as humanly possible and replacing it with something more competent. Google has really dropped the ball on all of their devices with their inability to maintain their devices and terrible customer service.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Ashley. Sorry you’re having connectivity issues on your Nest Doorbell (wired, 2nd gen) — we understand how frustrating it may be. Here’s a few troubleshooting steps to get your device up and running:
1. Check the wire voltage: An upgraded power transformer may be needed if voltage and power requirements are not met.
2. Check your Wi-Fi network or router settings: Incompatible Wi-Fi settings can cause your camera or doorbell to disconnect or appear Offline in the app.
3. Check the app version: Make sure you have the latest version of the Google Home app to get the latest features and bug fixes.
Here’s a link with additional steps: https://support.google.com/googlenest/answer/9239727
We’re here 24/7 to lend a hand: https://support.google.com/googlenest/gethelp?
Video doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not installed yet. Waiting on an extension piece to bring it out from the house to maximize the viewing area.
I would recommend this to a friendSmall but advanced!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest doorbell definitely is an improvement to the hello, I love how vertical the camera view is now which is perfect for packages, Links in easily to my google home app!
I would recommend this to a friendEasy install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, easy install. Great performance. Worth the money
I would recommend this to a friendBetter version of the old
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the last gen camera. These door bell camera never over heated not once compared to the old one.
No, I would not recommend this to a friendQuality Doorbell Cam
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell cam and easy to install and use. I do wish the viewable angle was as wide as the 1st Gen, but overall it's still a great doorbell.
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive camera lens. A improvement from the original ring. Love the color options.
I would recommend this to a friendVery nice and minimalist design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great adition to the smart home, i had to install a more powerful transformer just because my old ring was to weak
I would recommend this to a friendDoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product works well is satisfying our expectations was professionally istalled
I would recommend this to a friendGreat doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge fan, especially of the new design. Really like the different ringer you can use. Picture quality if amazing.
I would recommend this to a friendGoogle Doorbell Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install & has good quality camera. I chose wired doorbell camera since my doorbell is wired. I would highly recommend this camera.
I would recommend this to a friend
