Customer Ratings & Reviews
- Model:
- GA03695-US
- SKU:
- 6517932
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
It’s nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice addition to the smart home. Kind of goofy to install
I would recommend this to a friendNo Monthly Fee for Clips
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Monthly Fee for video clips is what sold me on this doorbell versus the others.
I would recommend this to a friendAwesome doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and great clarity on the camera. Definitely would recommend.
I would recommend this to a friendNest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Generation is a huge upgrade from 1st gen. Picture quality and communications work so much easier.
I would recommend this to a friendNest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a few weeks so far so good. Wish it carried over easier from Nest
I would recommend this to a friendNice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. I think there are much better product than this for cheaper price
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and clear view of my front door. I love the app and how easy it is to use.
I would recommend this to a friendNice Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is better than the last one. I don't have any issues with this one.
I would recommend this to a friendWorks Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quite easy. I had one issue but customer service was great in identifying the problem and getting it to work.
I would recommend this to a friendNot on nest ap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wide camera view. If you have nest system it won’t show up on the nest app. Google home only.
I would recommend this to a friendeasy to install & use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks so nice installed, directions extremely clear, easy to set up and use
I would recommend this to a friendNest Doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I added this to my Google Home Account for the back door. My only wish is that it worked with my NEST app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Brteyes! Thanks for the feedback you shared about the Nest Doorbell (wired, 2nd gen). We hear your concern, and we understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
For any support concerns, please let us know here and we'll do our best to help improve your experience: https://support.google.com/googlenest/gethelp";
Awesome doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I did had to reset it once but it has worked perfectly since
I would recommend this to a friendKnow who/what is at your front door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that was not difficult to install. Integrates with all the other Google products we have.
I would recommend this to a friendNest Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.integrates perfectly into my Google/Nest home monitoring set up
I would recommend this to a friendFirst generation picture look better :(
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just replaced for but … The first generation was better !! The picture it’s very poor in this 2nd generation you can see the pixel
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey EmilioC, We appreciate you taking the time to share your feedback. We understand your disappointment with the image quality of the 2nd generation device.
We value your feedback and want to make things right. Let’s fix the image quality together.
Please contact us through our support page: https://support.google.com/googlenest/gethelp?hl=en
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the Nest doorbell camera. The image quality is great!
I would recommend this to a friendAll wanted and then some.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i needed in a camera. Rhe additional features are just icing on the cake. This is a worthwhile invention
I would recommend this to a friendGreat doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Easy connection to google home. Works flawlessly so far
I would recommend this to a friend- Cons mentioned:Battery life, Connectivity
google home app/nest is terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded to the wired doorbell after a pathetic experience with the battery version (no where close to the advertised battery life and I was having to charge it once every 2-3 days). Wired version comes with all required mounting hardware and is smaller than the battery version. The recording quality is also better. That's where the pros end. I have constantly gotten issues with the doorbell failing to connect to google home. Obviously wifi/connection is not an issue since the battery version had no issues streaming, I only returned it because it would not last longer than 2-3 days. The wired gen 2 will constantly show the device as "offline" even though it will give a notification that a person/vehicle/package was seen but will not let you access any of the footage. Bestbuy total tech will not help regarding this and google support isnt strong. I dont believe this is a hardware issue, its a well documented software/integration issue. Highly suggest going to a different brand until google home gets its stuff ironed out. Im very disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi drbund, thanks for sharing the details of your feedback on Nest Doorbell (wired, 2nd gen) and with the Nest Doorbell (battery). It’s unfortunate to hear the doorbells fell short of meeting your expectations, and we’re sorry about your disappointment. We’ll definitely pass this information along to the right team to work on improving the products and the services we offer, including how we handle cases with accuracy and efficiency. Meanwhile, we’re hoping you can give us another chance to help, please share with us your recent case number at the following link so we can continue our investigation: https://support.google.com/googlenest/gethelp
