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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 968 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 969 reviews
  • Rated 5 out of 5 stars

    Ring door bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well just wish that can found out how to keep the history

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ShandelonJ. Thanks for taking the time to share your feedback on the Nest Doorbell Wired 2nd Gen. We're glad you're happy with the Nest Doorbell's performance, and we want to ensure you have access to all the features you need, including video history retention. The Nest Doorbell (wired, 2nd Gen) has three hours of free event-based video history, automatically capturing clips when motion or sound is detected. For extended history, you must have a Nest Aware subscription or Nest Aware Plus Plan. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the addition to my other 6 Nest camera's, good for protecting amazon packages delivered to my front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jerry Daugherty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine! Easily installed. Easy to set up. Integrated seamlessly with great audio and video.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I like it but the night vision takes a while to change to after dark

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, AngelaN! We appreciate that you like the Nest Doorbell (wired, 2nd gen), and we hear your concern about the Night Vision.

      We suggest checking that lights don’t shine into the camera lens, as bright lights can delay or prevent the camera from switching to Night Vision. You can also try to reset Night Vision in the Home app. Go to your camera settings and turn Night Vision off, then turn it back on.

      You’re always welcome to contact us if you need further assistance, here: https://support.google.com/googlenest/gethelp Nest

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great customer service

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shopping experience at Best Busy is always enjoyable, successful and rewarding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used tech support to install doorbell and the service was great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This open box was a mistake...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is good, but disconnects from the wifi occasionally, which is very frustrating. Maybe I shouldn't have bought an open box unit...

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, NicholasM. Sorry to hear you're running into connection issues on the Nest Doorbell (Wired, 2nd Gen). Here’s some steps to get your device running smoothly:

      1. Restart your doorbell to refresh its connection.
      2. Turn off other devices connected to your Wi-Fi.
      3. Check your Wi-Fi network or router settings

      Here’s a link with more troubleshooting tips: https://support.google.com/googlenest/answer/9239727

      If you’re still needing support, we’re just a click away: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and quick connection. Works great with Echo Show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video doorbell!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night vision is not as great as Wyze but much better ai detection

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Marian! Thank you for taking the time to share your feedback on the Nest Doorbell Wired, 2nd gen. We appreciate your honest assessment of the product's performance, specifically regarding night vision and AI detection. The ability to accurately identify people, packages, and even animals ensures you receive precise alerts for what truly matters. If you have any further questions or want to learn more about our upcoming features, please don't hesitate to contact our dedicated team of specialists that can help you with any concerns. You can reach them on the Google Help Center page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call for support. Needed a new disk, had a bad 1. Came the next day. Was easy to set up.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi pony, we're sorry to hear that you had a difficult experience with your Nest Doorbell (wired) and we appreciate you for contacting support and being able to complete the setup. If you have additional questions or need further assistance with your Nest Doorbell, please don't hesitate to reach out to our support team by visiting our Google Help page here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great security doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video doorbell, easy install and setup, quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this doorbell. It has the best range of view with the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it has been a great doorbell. Better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what i want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good doorbell. Honestly the wired is the only true option. Had both and i wont be going back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Great image Easy installation Cons Have to pay for storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest doorbell was easy to install & video quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very clear video! Sound quality is excellent! Just what we needed at our front door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed and in the color we wanted! Love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrades made this one stand out from the previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevinm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. So much better than the previous one

    I would recommend this to a friend
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