Customer Ratings & Reviews
- Model:
- GA02767-US
- |
- SKU:
- 11082456
Customer reviews
Rating 4.5 out of 5 stars with 436 reviews
(436 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.4
Rating 4.4 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for our new home. Love the picture is do clear. Love that it alerts you to someone at the door or with a package. Love that you can lower sensitivity to animals. Wish it had a different notification tone so I can tell the difference between a regular notification on my phone and the doorbell notification.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, it's great to hear that you're enjoying your new Nest Doorbell Wired (2nd Gen). The clear picture and helpful alerts are definitely features to appreciate. We understand your wish for a different notification tone to distinguish it from your phone's regular notifications. You can modify this option in your phone's settings to change the tone of your notifications.
Rated 5 out of 5 stars
Great doorbell and camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to contact and works great. I was easy to contact with the instructions.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
All video doorbells are not the same
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well where my old one did not. Does a great job in providing an extra level of safety.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Solid purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. The only downside is that the older generation had a wider viewing angle. This is moreso set up for portrait rather than landscape which limits how much of the front of your house is viewable.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a gen 1 model that had died out of warranty. The camera gets afternoon sun that had caused overheating issues with the previous model. I believe this model in all white will fare better. I had issues with video not archiving at first, but I replaced the old doorbell transformer (16v/10a) with a 16v/30a transformer. All issues went away and it works great now. The only issue is it doesn't automatically switch to night vision at night because of a few bright lights in front of the house, leaving a dark spot at the every way. The new home app is also a significant improvement after the loss of the Nest app.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Mike. Thank you for choosing Nest Doorbell (wired, 2nd gen) and we're sorry to hear that you're experiencing some difficulties with the night vision of your device. When night vision is set to Auto, your device will switch between normal and night modes when the light gradually changes. We recommend setting your device's night vision to Always On. The night vision will stay on until you manually set it to Auto or Off, even if there's plenty of ambient light. You can follow the steps on the link here: https://support.google.com/googlenest/answer/9249162
And if you need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Does pretty much what it says it will
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bell camera was easy to install and picture/video quality is good. Our doorbell now sounds weaker, which is disappointing. Also, the monthly fee is a drawback. Overall, it is as advertised.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google nest camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.East set up. Excellent camera. Easy to charge. Set it up with my show echo.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Amazing door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google has finally got it right. I owned the older version and it stopped working after 2 years. The new bell is easy to install and open while older version I struggled to detach. The camera has clarity. Easly syncs with other nest products.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Home owner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased this camera before for another house, so easy decision and People here are actually very knowledgeable and quite happy to help.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Perfect doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to install. Great picture quality and would highly recommend this doorbell.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the original and the 2nd generation is great. On thevold generation sometimes my bell would work and sonetimescit wouldnt. I recommend this product. Its slim. I purchased the all white. Its great.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Check your voltage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was unaware of the voltage requirements so had to buy a more powerful transformer but even witg that installation was fairly straiforward. Instruction were a little confysing.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Everything I was Hoping it to be!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install, great video and audio quality, can’t complain! The notifications actually recognizing when a package is present and when it is removed is a really nice touch.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google-Nest doorbell works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Google-Nest doorbell works great. Easy setup, and has great coverage of our front porch.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and I am very happy with my purchase.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Quality doorbell and security video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Nest doorbell as I've purchased one for each of our last three homes. I believe the Nest doorbell is superior to their leading competitors. The Nest also aligns well with other Nest products such as thermostats, Co2 devices and more. Although I preferred the Nest app (that I used before Google purchased Nest) far more than the Google Home app, the Google Home app is getting better. 30 day video history monitoring is availible for $60/year which is better than many of the other home security devices on the market.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 4 out of 5 stars
Easy Peasey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A snap to install and get up & running. Just wish the camera angle was a bit wider.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Nest Doorbell review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best doorbell, clear video and ultra fast response to actions
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
I would recommend this to a friendRated 3 out of 5 stars
Customer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App and video works well. Some delay when trying to quickly access video and possibly speak with visitor. Chime does not work inside! Extremely frustrating!! Tried every fix and Google is impossible with whom to communicate and unresponsive! This is also a known issue to Google with the regulator disc. They should proactively offer a replacement!
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for reaching out about your Nest Doorbell wired 2nd gen, DianaE. We hear your frustration regarding the issues with the chime. There’s a few things check to make sure everything is working properly — here’s what to review:
1. Check chime settings: If you have a mechanical chime (moving parts that make the sound), the chime duration option should be turned off. This setting is for electronic or digital chimes only.
2. Check doorbell wires: It's possible that a wire came loose when you put your doorbell on the backplate, or that the wires aren't tight enough. Make sure that the wires are securely connected.
3. Check chime connector: Check the chime box to ensure the Chime Connector and wires aren't touching any moving parts, which could muffle the sound.
Here’s a link with more suggestions: https://support.google.com/googlenest/answer/9317473
We’re here and ready to help anytime: https://support.google.com/googlenest/gethelp
Rated 3 out of 5 stars
Disappointing Picture Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“Upgraded” my first gen Nest Doorbell I purchased in 2018 for the 2nd gen wired Google Nest doorbell in 2025. Pretty disappointed in my purchase. Picture quality is the same, likely even worse than my 2018 Nest model. Even with the proper settings, this one doesn’t record as much “non-events” as the 1st Nest one.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Snow
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Nest Doorbell (wired, 2nd gen), JohnE. Sorry to hear you're having problems with picture quality on your doorbell — we understand this may be frustrating. Here are steps to make sure you’re getting the maximum quality:
1. Open the Home app.
2. Tap and hold your device's tile.
3. At the top right, tap Settings.
4. Choose Video.
5. Under “Video quality,” choose Max or High. High settings use less bandwidth. Max settings use more bandwidth.
Here’s a link with more info: https://support.google.com/googlenest/answer/9218596
If you need an extra hand, reach out to us here: https://support.google.com/googlenest/gethelp?














