Customer Ratings & Reviews
- Model:
- GA02767-US
- |
- SKU:
- 6517931
Customer reviews
Rating 4.4 out of 5 stars with 826 reviews
(826 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.4
Rating 4.4 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Nest Doorbell Wired (2nd Generation) for its easy installation, excellent video quality, and reliable motion detection. They appreciate its sleek design and impressive night vision capabilities. However, some users express frustration with the requirement of using the Google Home app, limited compatibility with the Nest app, and the need for a subscription for full functionality.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not a bad doorbell but a couple quarks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Wired is a pretty good video doorbell. Video quality is average though. The installation was not difficult. The app is easy to use and must be downloaded to access the camera and video. The app automatically stores any motion detected video for you to review. However the free version of the app only retains video clips withing last 3 hours. Not 3 hours of clips. Clips from the last 3 hours ONLY. The subscription seems like a good deal though and that will retain weeks of clips. It's easy to download a video clip if you need to. Basically one tap. The real drawback though is that there appears to be NO time and date stamp on the saved video when you download it. It appeared to have the meta data for the video only. As in when you download the video that is the creation time and date. Not the actually time and date that the RECORDING was captured. That's not very useful if you had to use a video clip as a piece of evidence. We did install the chime protector. That was pretty easy. There was one phantom ring since we installed the doorbell. Overall it's a good doorbell and one of the only ones that I am aware of that will connect to a WIFI network with WPA3.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, we're glad you're enjoying your Nest Doorbell Wired (2nd gen) overall. We understand you need some assistance about video recording, we're here to help, contact us: https://support.google.com/googlenest/gethelp?hl=en
- Pros mentioned:Easy installation
Rated 5 out of 5 stars
Works perfectly, love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and installation/setup was understandable and easy to follow. Love seeing who is at the door and seeing the history.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Wired google doorbell rocks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Picture is crystal clear and not having to worry about charging every few weeks is a huge increase in convenience
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ivy
I would recommend this to a friend - Pros mentioned:Easy installationCons mentioned:Compatibility
Rated 5 out of 5 stars
Nice camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works flawlessly with the Google home app...wished it would work with the Nest App though....
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Definitely my choice across the board
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best video doorbell. Facial recognition compatible with the Google home system makes everything easy. Video quality for doorbell is great as well as the night vision.
I would recommend this to a friend Rated 5 out of 5 stars
Great Door bell camara
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great door bell camara, i purchase this one to replace my original generation one Nest door bell. i like the fact that the camera will hold more data locally and you don't need to rely on the cloud service for storage
I would recommend this to a friend- Pros mentioned:Easy installation, Motion detection
Rated 5 out of 5 stars
Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and has a great picture.The doorbell also lets you know when someone by the door even if they don’t ring the bell.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friend - Pros mentioned:Easy installation
Rated 5 out of 5 stars
Upgraded from the 1st Generation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the first generation Nest to this newer model. Installation is easy if you follow along with the directions using the app. Inside the chime box, the newer model has less wires than the 1st generation one did. Instead of using the converter, you just attach the wires directly. Once installed I was getting too much wall on the right side of the camera, so I took it down and put it back up with the included wedge installed. That gave me a camera angle I desired, You need to use the Google Home app and might have to change the notification settings if you want to get the activity notifications to your device.
I would recommend this to a friend - Pros mentioned:Motion detection
Rated 5 out of 5 stars
Elegant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. It can be as sensitive as you want it to be with its motion. Never fails on me, definitely recommend. Also, it's the best looking doorbell camera out there.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Rated 5 out of 5 stars
Wired doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100 percent better than battery doorbell better video and even though you can power the battery one it does not work on ac and will not keep battery charged if you are viewing camera
I would recommend this to a friend - Pros mentioned:Easy installation
Rated 5 out of 5 stars
Great doorbell and it works nicely.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the earlier version of the Google wired doorbell. Installation was very easy via the use of an online video which clearly laid out for each step what had to be done. Be advised that if you have an older and perhaps weaker transformer powering your current system and you want to use this with an electronic door bell that you may have a problem. If all you have is a electrical mechanical bell you'll probably be ok. Finally, be careful when inserting the security screw on the top of the doorbell. It's very small and easily droped and lost. Replacements are available on ebay.
I would recommend this to a friend - Pros mentioned:Easy installation
Rated 5 out of 5 stars
Very useful, happier than I expected
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thinking I would not talk through this much, but it is very handy! Was able to catch a contractor I was late getting home to meet and let him know i would be there in 5 minutes. Perfect for deciding whether to get up and answer the door when working from home and further interrupting your day. Easy to install and setup with my Google home/nest ecosystem.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friend - Pros mentioned:Night vision
Rated 4 out of 5 stars
Easy Installation - Bigger Field of View
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an original Nest Doorbell that quit working. I was surprised how much bigger this doorbell was than the 1st generation. Hardware installation was very easy and I like using the Home app to view the video. Unfortunately my other NEST products use the NEST app so I do have to switch back & forth between the apps. I really like the wider (taller) field of view over the previous generation. And the picture is much brighter (so bright that is stays in color even at night just from the street lights). Too bad they didn't update the video resolution like many of the competitors are doing. I recommend this doorbell - especially if you have other NEST products. If you don't have any other NEST products, you may want to shop around a bit to see competitors with higher resolution.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Gadgetdad, thanks for choosing Nest Doorbell (Wired). We're glad to hear that you had an easy time installing it and that you liked the taller field of view, including using the Google Home app. However, we're sorry to hear about your concerns with your older Nest cameras that you're currently using with the Nest app. If you're willing to try, you may set up your older Nest cameras to the Google Home app. Check out this help article to learn more: https://support.google.com/googlenest/answer/9893532
We also appreciate your recommendation, and if you need any help at all with any of your Google Nest products, please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Easy installation, Video quality
Rated 4 out of 5 stars
Good but not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the video is good but viewing angle could be more wider. Installation process was moderately easy. Instructions in the box was a link to a video of instructions. Overall its a good product to upgrade your home to “smart”
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Justin, thanks for sharing your feedback on Nest Doorbell (wired, 2nd gen). We're glad that you find its video quality good, and we hear your concerns about having a wider viewing angle. We've taken note of your feedback and we'll certainly take this into consideration when working on new features with our products and services. Meanwhile, you might want to try using the wedge for a better camera view. You can install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place. Then attach the doorbell to the baseplate, align the circle at the bottom of the doorbell to the hole at the bottom of the baseplate, and push the doorbell in then down until you feel it click into place. Test the doorbell to make sure it is securely mounted. Please see this help article that includes video installation: https://support.google.com/googlenest/answer/10732535
For other support concerns, please let us know anytime at the following link and we’d be happy to help: https://support.google.com/googlenest/gethelp";
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Crystal clear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in October and I was able to use Halloween sounds when the bell was pressed. The video quality is amazing!
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friend - Pros mentioned:Easy installation, Video quality
Rated 5 out of 5 stars
Great doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great video doorbell, and works great in the Google Home system. The audio and video are very clear, and setup was very easy.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Almost as good as the first gen Nest Hello
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my first generation Nest Hello doorbell, which finally failed after 5 years of use. The new doorbell looks great, however the video resolution is lower, and the video is portrait rather than the previous model being more landscape, so when i use my Nest displays to view the cameras the video is small with black bars on either side.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ivy
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JRichard, thanks for your feedback on your Nest Doorbell Wired (2nd Gen) video quality. To help you get the clearest picture possible, here are some tips: https://support.google.com/googlenest/answer/9218596?hl=en
Don’t hesitate to reach out if you have any questions here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Easy installation, Video quality
Rated 5 out of 5 stars
Doorbell Camera system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, both day and night. It was easy to install and gives us great coverage for our entryway.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Linen
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Google Door Bell Wire
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended over other products., great video quality, video libraries very easy to access the videos and share.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Best smart doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the amazon ring doorbell before this and this one is 100 times better. It has a great view and great video quality compared to the ring doorbell. I like that it connected easily to my google home account and synced up well with my other smart google products. Definitely worth it in my opinion.
This review is from Google - Nest Doorbell Wired (2nd Generation) - Ash
I would recommend this to a friend