Customer Ratings & Reviews

Excellent upgrade from the gen 1 nest camera. I had the gen 1 for 8 years and it worked great through all extreme conditions but the front started to peel and it was time to upgrade. The enhanced wide angle view of this model makes a huge difference for my porch. I can see much more and the detection is better. Very excited to have this for the next 8-10 years!

I love our Google home products. I don’t like the idea that some of the older products are no longer being supported, but I understand that technology changes and that’s the price to stay “up-to-date.” The doorbell camera and notification abilities are wonderful. I’m not a “techy” person when it comes to configuring things from scratch so having items like the Google doorbell and thermostats and the ease to install and then configure them is just what I need.

Fantastic quality. I upgraded from the 1st gen and it was worth it. Higher quality video and it looks much more sleek.

This is my 2nd Google (Nest) Doorbell. My previous one was I guess the 1st generation (I don't know, I can't keep up). Maybe it's just me (and I haven't installed other brands of video doorbells so I don't know if they're any different), but I told my wife if this one stops working I'm just getting a "Please Knock" sign. It's not all Google's fault. Whoever decided it was a good idea to use wiring that's about as thin as my dog's whiskers get their head examined. It's low voltage wiring and it is an absolute PAIN to work with (you've been forwarned...) I won't rant on it but just hope you're builder left enough extra inside the wall because it's gonna break. Probably several times... The thing is Google did actually improve somewhat over the previous design. Previous the wiring coming out of the wall needed to be wrapped around the screws on the back of the doorbell directly then tighten down the screws. And guess what, a little too tight and the wire breaks. Now though they've included some pigtails that attached to the back of the doorbell and then the wiring from the wall is inserted into quick disconnect type connectors on the other end of the pigtails. This is definitely better, but the problem now is those connectors are bigger than they need to be so good luck getting them tucked away so you can actually attach the doorbell to the wall plate. Again, I don't know if other brands have come up with better solutions but I have to think someone has... And the way the doorbell attaches to wall plate seems like a good idea, but not in practice (unless you can get the wires out of the way somehow. The install animation shows the wires magically being pulled back into the wall as you put the doorbell on the wall plate... Not sure how that's supposed to be done. As far as the camera itself, I wish my old one still worked. On this new version they've widened the field of view for some reason (it's a doorbell camera, not some type of security cam) and it looks like a massive fisheye view of your front porch. The color is not true either. It's just a big design mistake in my opinion. It still has all the features like announcing familiar faces, setting zones to monitor, what type of events to monitor (i.e. people, packages, motion, etc.), live talk, Gemini integration, etc. at least. It's really big though so I would expect the camera itself to be way better than it is. I really wish they hadn't put the stupid wide field of view camera in it and that they better thought out the installation. Personally I would try to find a previous generation version or wait and hope they correct these things on the next version. Or just try a different manufacturer's doorbell.

I’ve had the Google Nest Doorbell installed for a while now, and overall I’m very happy with it. The video quality is clear, even at night, and I love being able to see and talk to whoever is at the door right from my phone. Alerts are fast, and the integration with the Google Home app makes it easy to check live video and history when I need to.

This device is an upgrade from Gen-1. Just as simple to install and connect to your home network, if you have subscription, there is nothing to do, remove the old, add the new and youre all set. The camera POV and clarity is such an improvement. A definite buy when your old one is no longer working

Updageaded from 1st Gen and the difference is amazing. I have it paired up with Gemini home and it helps locating events that much easier.

Easy to install and has amazingly clear video and sound.

Good product. Reliable, clear, easy to use, easy to install

I've had the 2 previous version and I can say this version is a significant step up. I used to have connectivity issues with the older versions, but this version is rock solid. Definitely worth the upgrade.

Excellent quality and ease of use with great ecosystem of google.

Easy to set up and a great improvement over the previous version

Really good camera. The install for replacing a Gen 1 was not super easy. We had to get a new transformer that could handle this one. Between that and not being able to lock it into place before putting the anchor screw in, we had to get an electrician friend to help. I was able to install two prior Gen 1’s myself. The google home app is improving, but still not as great as the original Nest app.

No outward changes from the previous generation, still has a great minimal style that blends cleanly into nearly any home's exterior. Much better looking than other video doorbells. Upgraded camera performance is nice, and Gemini integration is a big plus for Google Home Premium subscribers.

I purchased the latest Google nest doorbell, and installed it with ease since I had a previous generation. The upgrade was certainly well worth it. I now get artificial intelligence reports on activities, my house, and I’m very pleased with the upgrade. We’re not hesitate for someone else to do the same.

Wonderful doorbell! Big improvement over the 1st generation model. I can finally hear the doorbell ring anywhere in the house and can easily see and speak to visitors. Technician was great! Thanks!

I replaced my last doorbell(older version) with the latest model. I am happy with my purchase. The quality and sound are great. My doorbell is on the side wall with a tilt towards the front. It picks up motion with a view much better.

Upgraded from a first gen. The field of view on the 3rd gen is much wider. I was not expecting such an upgrade. If you are on the fence, go for it.

Great upgrade from the 2nd gen Nest Doorbell! The increased field of view allows me to see my whole front covered porch vs just in front of the door. The packages left in the nearest corner are also now in view. Time will tell if this withstands the Arizona Summer heat, but so far I am happy with the upgrade!

By itself the doorbell is an improvement to a first gen nest doorbell. The camera is clearer and zoom is improved. The picture quality is 2k as opposed to 1080p on the first generation, but the 3rd gen also gives you a very distinct fisheye effect that wasn’t there with the first generation. The new 3rd gen. also has a chime connector puck only requiring 2 wires compared to 1st generations 4, so the wiring is easier at the chime box. I consider the mount to the outside wall more difficult than the first generation, possibly requiring a slight location change or shimming from where the first gen. was mounted. Honestly I was quite happy with the original 1st generation Nest Hello, but Of course Google has decided to obsolete the original Nest app in favor of Google Home, which still seems a little clunky and not as polished as Nest was. Over time with few more updates the 3rd gen will probably become very well integrated with today’s smart home, but I would not reward Google by purchasing a 4th or 5th generation anytime soon, after all it’s just a doorbell with a camera. It doesn’t require a retina scanner or heart rate monitor. Polish the app and reprieve your customers from the planned obsolescence.