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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 16,024 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product installed in about 30 minutes works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest, and I love them. Recently sold my house and bought a new house. It required an updated thermostat, and after my experience with the prior generation of the next, I bought a new nest, and love it. Easy installation, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and user friendly. Great tool for home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic! My family and I love it, we can use our phone to set the temperature and monitor it from any and everywhere. I told all of my friends about it. I would buy this again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t fault anyone for owning and ecobee but as someone heavily invested in google’s ecosystem it was the right choice for me. I like the support in the best hub and the integration with my best smoke detectors for presence. I like that it’s easy to use/program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Nest on Black Friday for $50 off. It took us a few weeks to install it, but was fairly easy. I like the app and the fact that you can control things with your phone. The Nest is still in the “learning” process, so we are constantly adjusting, slightly annoying at first, but I think it’ll be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to install. East to use. Works great. Looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Nest as Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, convenient at its best. I can adjust my house’s temperature when I was away, and Eco mode helps save even more energy. Very glad I bought this before winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install and Great for Saving Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: As an extremely novice home renter, I called the 24/7 helpline that Nest provides. The amazing representative walked me through each step and made install simple and worry-less. It learns our schedules and makes the house comfortable when we're there and saves us money when we're away; all from our phones! Cons: None to report so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so far has been a great purchase. I have 3 now and they’ve worked wonderfully. Would highky reccommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat. I love the way it works with both Alexa and the Google mini. I can operate be asking the smart assistant or by using the Nest app. I also like that it knows by my phone location that I've left and adjusts the temp accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat could easily be the best home gadget for 2016. Nest. Keep it up bringing awesome new & improve products. Best Buy. Keep it up bring those great discounts. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my second Nest learning thermostat. We received one as a gift about 7 years ago and it worked so well that we ended up buying a new one when we bought our house. The features remained familiar and the app remembered our schedule. The wiring was easy, Nest is really good about providing intuitive instructions. As for the Nest app, it works well. We have a few Nest cameras and some Nest Protects and I can access everything from the Nest app. I have 3 of the Google Nest thermostats for other areas of the home and they do not work with the Nest app. This thermostat does work with the Google home app, so you can use that app for multiple Google Nest items. Overall, this little guy saves us money and helps with home automations. 5 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Easy to control and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great and it learned our family movement quick & love how it turns itself up and down to adjust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, messy app install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works wonderfully……..when you can finally navigate the two apps required to operate and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is not compatible with Carrier Infinity Systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the Nest products. Planned on adding a thermostat to a second home. Unfortunately, found the Nest is not compatible with Carrier Infinity systems. Ended up installing the Carrier wireless thermostat. It works but not as easy & simple to use as the Nest. If compatible .... I highly recommend using a Nest thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fuel saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using less fuel snd the house is warmer in frigid weather! Preheating means the house is already warm when I come downstairs and get out of the shower. No worrying that I forgot to turn down the heat. The unit was easy to install. Like it so much we bought another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical and Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined with my Smart Phone, this Smart Wifi Thermostat adds amazing value. I can turn up, turn down, or turn off remotely as well as easily schedule and preset temperatures anywhere and any time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. You can control the temperature via mobile phone when you are away from home . Highly recommended.

    I would recommend this to a friend