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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 16,024 reviews
  • Rated 5 out of 5 stars

    Definitely worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this purchase having all the features this device has has been well worth the cost. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so simple to install and use. The instructions is extremely simple to follow with the help of visual photos and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat I love it it was so easy to install everything was right there for me in the box! The quality is really good I definitely will install a Nother one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! So easy to use. Can change temperature whenever I need to. Can be at home or away. Easy to control on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this nest thermostat it’s easy to install and super easy to set up. I have noticed a price drop on my electric bill and house feel much cooler. Didn’t use the white background housing on it looks much fancier with out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to have it installed and the app is so easy weather. The best part has been waking up freezing and using my phone to turn up the heat without getting out of bed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install, customer support was amazing, a lot of cool features, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used three of them (one inexplicably failed). But great to be able to adjust temperature remotely when away for a period of time.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MARIANNE, thanks for sharing your insights with us. We're sorry to hear that one of your Nest Learning Thermostats failed. Though we appreciate that you had a great experience with it, we'd like to offer some help with the issue for one of your Nest Learning Thermostats. We have a dedicated team of support specialists, ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love my Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, no tech experience required. Solved my AC issue immediately. Love my Nest!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than our 20 year old mercury thermostat in the house we recently bought. That thing was awful and super inaccurate. Installing the nest took some trial and error, but we figured it out quickly. We love it, and it's definitely great for our energy bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and figure out how to use. I got a TON of coupons, rebates and cash back for it, bringing the price WAY down from retail. I love that I can set the circulator fan for a specific period of time (I used to turn mine on at night to cool down the house in the spring and then forget about it and leave it on all night). I like the report showing me how much it was used that week. I can ask my Google Home Hub the temperature and she will tell me the temperature outside, inside and what the thermostat is set at (love that!). We are moving a year and a half so I used the option plate that came with it to cover up the old holes where I'll put back the previous thermostat. We got the spare sensor - it's installed but the weather has been too mild for it to show any effect (yet).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Home Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, nice features, easy to install. I had been looking at getting one of these for a while but was waiting as they are a little pricey. I’m glad I decided to finally pull the trigger. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed instructions and installed it by myself and it has been working great so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comes in Handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nifty device, it is a learning device and it only takes one day for it to learn what your pattern of temperature settings are. It also recognizes when you leave your home and it automatically adjust the temp to reflect it. I like it because I can adjust the temperature from my phone wherever I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat! Easy to operate, just down load the application and the tutorial will walk you through everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fat so good. Its only been a week so i cant really give a full review insofar as energy savings but the app works well and I like that I was able to connect it to my Alexa for voice control. The Polished Steel looks nice on the wall. Third Party Best Buy installer was here for only a few minutes to install it so if youre familiar with thermostat wiring you could probably do it yourself. It turns Orange when you touch it to program it manually. The Learning Thermostat is expensive but I am hoping to get an Eversource Rebate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save energy costs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my nest gen 2 thermostat to this gen 3. Been told there wasn’t much of a difference, but my sole reason was really the nice white housing to match my home. I must say, they claim for it not to be much different, but the size is slimmer/sleeker, display is nicer, and from what I noticed the extra sensors helps a lot. It’s much more responsive to passing by or waking up to it than the gen 2. With the extra sensors, I assume it can even more accurately read indoor temp, also, as I noticed the ac running less from the logs. I purchased a different backplate from amazon to be a little different than the standard square plate it comes with and it looks great! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so nice!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to work! i love how i can control my air from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set and Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy as that. Set my parameters for Eco mode and that’s it. It does the rest. I travel on average 18 days out for the month and love the Away feature. I know I’m not using the AC/Heater any more than it should be used while I’m away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective and easy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a smart device! I love that it drops the temperature to eco mode when it senses that I am no longer in the house!

    I would recommend this to a friend
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