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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 16,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older style thermostat with item. The best thing (for me) is that once installed it’s very easy to make situational temperature adjustments on the fly. Everyone in the house is happy!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    good product with some limitations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest was easy to install. Some of the functions could use improvement. My unit runs much longer after reaching target cooling temp. . Seems as though the ambient temperature on the display is not very sensitive. I do not like the fact that in order to run the fan only, it automatically turns the system on even with a dedicated wire for fan, and for a timed duration. there are dashes in between temperature settings but yet Fahrenheit displays only whole numbers. The optional temperature sensors can not average the temperature and use that as the ambient temperature. The off site control of the unit via the nest app is the biggest advantage.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Nest thermostat is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nest thermostat. Looks great and I love that I can control it from my phone and Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. I love this thermostat. .. easy to setup, easy to use and works great... plain looking no big square on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest learning thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2cd Nest..works great and learns my patterns. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Saves energy! Can control via WiFi, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, install, configure and it learns your trends. easy to adjust, change schedule, use outside via app.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Like the fact I can check it from anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can check my thermostat from anywhere and make changes if I need to. For the most part it works pretty well. The app sometimes doesn't report the location correctly and it gets a little goofy. Sometimes it can't figure out whether or not you're home or away. They put out and update a while ago so you could add users and I thought that might help but it didn't. An example would be that my wife leaves for work before I do but even though we are both signed into the nest app under different users it see that she is gone and sets it to away but I am still home and it doesn't see I'm there. I have noticed a lower usage of heat and ac on average and that is good because my bill has gone down enough to make it worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I bought nest thermostat and love all the features especially look and feel and control any where.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product, great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 1st and 2nd generation in other houses and now using 3rd generation nest in the new house. Bought due to sleeker design, display and updated sensors. Needed help with the wiring, so called customer service and I couldn't be happier with the service I have received. Other options considered was Ecobee 3.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Keeps my house warm when I'm home and energy efficient when I'm away. Great Thermostat!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest. It's easy to setup and use. I especially like the leaf, which tells me at a glance if I'm in an eco-friendly mode or temperature. Our electric company recently informed us that they are changing their service to include peak and non-peak hours. Having the Nest will enable us to easily schedule our heat pump not to run at those peak hours and will save us a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. I like that the app shows how long the a/c runs every day.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really good thermostat, very easy to use and simple but elegant interface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat i had in my home was from the 90s and worked very well, never had an issue with it but i wanted to upgrade to something more modern and glad i chose the nest. Very easy to install and to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my parent's house. After the app told us we needed a pro to install it we were able to call the support line and the tech was able to walk us through everything! It's so easy to adjust and the cats can't accidentally change it like the previous thermostat! I am planning on installing one in my house too! I highly recommend this thermostat if you are looking to upgrade your thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love how easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can now monitor your temperature for your home from anywhere. It has a great look and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great addition to the home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest. It learns a lot from your habits in the day. Aesthetically it is very beautiful as well.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ladies (and men that love your women)! Have you ever had one of those nights where you wake up in the middle of the night SO HOT?!?! With this bad boy you dont have to even get out of bed. Roll over, pick up your phone and turn that baby down! Also, it's great to set a schedule while you are away during the day, and you can also set it so it knows you are coming home and can start lowering the temp. It's a gem!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great instructions. Easy to install. Easy to use even for old non tech-savvy people. Looks great.

    I would recommend this to a friend