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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 16,029 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    great for saving money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we absolutely love our Nest. We're able to adjust the temperature via our Amazon echo dot, which is a neat novelty. Also, being able to turn down the heat from anywhere when we'll be away from the house for awhile unexpectedly is great for cost savings. It tracks the amount of time that the furnace is running, so you can see what your typical consumption is. We like it for sure, and can't wait to get another unit for the upstairs heating zone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Product!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Was super fast and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that I could sync it with my home mini and use an app to adjust my thermostat from around the house. However, I was unaware of all of the additional features! This thing is super intelligent! I specifically love the fact that it can tell when my wife or I am home and adjust the temperature accordingly. It backs the AC use down while we are at work, and kicks it back on when it realizes I am near the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple, clean and functional!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the title says, Nest functionality is well worth the price. We added two sensors to add ability to control temps in different zones from a single system. The app functionality is great. I generally turn off automated energy savings features because I don’t think it works well or causes a delay in temperature control. Setup is a breeze with most systems. One complaint is the fact that the main unit will overestimate the temp because it gets direct sun and sits opposite of a fireplace. There is a setting to compensate for this that doesn’t seem to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product...easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest learning thermostat is really easy to install and use. Just install and let Nest do the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and so much better than my old smart thermostat. It connects to my Wi-Fi without any issues. I say that since I had a Honeywell and it would always disconnect from it. The smaller foot print and rotary setting makes it easier too for the kids to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Saves energy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostats was very easy to install and it is saving us money and energy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    All that and a bag of chips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, great design, and has helped me lower the heating and air bill. It’s a must.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best thermostat I’ve used!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a home and one of the first purchases I made was the Nest Thermostat. I loved its ease of installation Since I installed it myself. It is not only programmable, but that it knows when I’m home and when I’m not. It sets itself to ECO mode while you’re away, saving energy and my wallet! I’ve always wanted a Nest Thermostat and it has definitely lived up to my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Technical support was very helpful with the installation making it extremely easy. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intelligence and Savings done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product if you are looking to cut down on your electric bill and intelligent enough to know when you are home. I like this product because it understands my routine and when I'm away. It links to my cell phone and know my Home/Away routine and sets up the temperature accordingly. Good investment and starts to pay off well after 3 electric billing cycles!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat, but needed a c wire

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great to thermostat with all the customization. You can set your own schedule or it learns to your routine and adjust temperature accordingly. The only reason I returned it is because I needed a common wire from my boiler to keep it powered. The Rh wire couldn't keep thermostat charged. Until I can get the proper wiring done, I will hold off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thermostat. Can control from your phone via smart things app or google home. Well worth the money a bit pricey but worth the convenience. It can go to eco mood. It can learn your routines for more efficient heating/cooling it tells you how much it runs everyday. It’s very nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Does great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to, nice to know that I can change the temperature when it gets to hot from my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works as said, helps with monthly bill

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good to use with an app little bit on expensive side for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to installing Easy to use Looks great on the wall Love the smart capabilities of the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget for forgetful people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am someone who often remembers they left their AC or Heat set at some high or low setting AFTER I have gotten to work and half the day has passed. The nest has been a perfect solution for this. In addition to having a schedule--which it built itself, more on that later--, the nest offers an "away mode" based on my phone's location, which will automatically turn my AC/heat off, unless the temperature falls outside of a range I have preset. I saw quite an improvement on my first months electric bill! As I mentioned earlier, there is a "learning" mode, that will build a schedule for me. I found this part to be "ok", but by no means a selling point for me. The schedule worked fine on some days, but the nest tried applying one schedule to multiple days which did not work. The result was I had to manually go in and edit a few days by hand, which took as much time as trying to set up the schedule on my own. The Nest App is very intuitive and easy to use. I find it much easier to work through then the nest itself (except when simply turning the dial on the nest to change the temperature). I appreciate having the weather forecast show up on the nest when I walk by, so I don't have to worry about getting my phone or computer out to check; it is even better that it automatically shows me the set temperature when I get even closer to the Nest. I purchased this on Sale, and am extremely satisfied so far; the price seems too high by $50 to $100, but I'm at the same time, I am able to justify it given the savings I will get (both money and environmental!).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    easy to setup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, saves you money in the long run. Also looks super cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is the most convenient purchase I’ve made this year. It’s extremely easy and hassle free, to install. The smart features are pretty dope. And again, being able to control your thermostat from your phone is just so convenient.

    I would recommend this to a friend