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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 16,029 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Google and Apple User

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Looks great on wall. Would buy another if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and perfect thermostat. Can turn on and off remotely and learns your habits.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat was one of the best investments I ever made. It was an easy self installation. Very Easy to master and the phone app is just awesome to navigate and program to your liking. I have not had any issues with it what so ever. I like that I can monitor and change temp wherever I might be. Their customer service is also very good. I contacted them prior to purchase and they answered all of my concerns. High marks from me.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 2 story house and the thermostat is upstairs. The Nest is so easy to control with my phone. I can adjust the temperature from anywhere so now when I’m on vacation or at work, I can leave it off and cool or heat just before I get home. Plus, I got it on sale!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well, what can I say but you’re welcome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my gift to the earth, yes, the entire world! You’re welcome! I’m helping save the planet by using it, right? Okay thanks & You’re welcome! But no seriously, it’s awesome & I love it. With the SDG&E discounts in San Diego & rebates on the Nest app, what isn’t there to love? My sister recommended it to me & I’m recommending it to everyone! Go get it already!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and setup and performance has been great as well. Wish we ordered sooner.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Verify it works for your system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this unit for my home. I have a 3 zone heating and cooling system in my house. Before opening the box but after buying the Nest I read on the box to verify the unit will work on your system. The box says it will work on over 95% of homes in the US. I guess I must be one of the 5 % it doesnt work on. What was frustrating is that I checked the website and it told me to email technical support to verify it will work in my home. I did that and the customer support department told me that it would work. And for a short period of time it did. Until I realized that my upstairs and downstairs zones no longer worked. So in the end I had to return the device. But for the time I had the Nest it was very cool to run and play with.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accessible and efficient. Love the design aswell. Super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    I can control temperature away from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I don't have to adjust the temperature anymore. It learns

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a huge fan of this thermostat at first. Worked as described! Learned when I was home and when I was at work. It was saving me money for sure. Then my first one quit working randomly. I contacted google and they graciously sent me a “new one”. I plugged it in and got it set up and it was back to normal. A few months later and now I am having issues again. After talking to google I find out when the thermostats go out they send you refurbished ones. “But have no concerns. These refurbished ones are thoroughly inspected before they are sent out” is what google told me. I find this ridiculous to have to get on the phone with google every few months just to get a new thermostat sent out. Unfortunately going back to my old Honeywell as I never had issues with it. First google product I’ve been disappointed with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Learns your habits. Works great. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really easy to set up. Works great and very convenient getting the heat on before I get home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and functions great must have for your home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my nest thermostat I have paired it with my Alexa and it works great. It also have saved me money in only 1 month. It is a great investment! I in my research I looked at other smart thermostats and the other did to much for me. It is sleek and modern. Has a nice weight similar to a hockey puck. Nest customer is absolutely great and very knowledgeable about their products. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better product than expected. Easy installation and easy to use. I would buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It speaks for itself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it does to include it is linked up to my city energy company to save even more money on top of the eco mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this thermostat. It's very easy to program and like that I can control from my phone. If it's an extremely hot day, I can turn on my AC from work so my home is cooled down before I arrive. Awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best wifi thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really skeptical that this wifi thermostat would live up to the hype. But boy was I wrong. I absolutely love this thermostat! My previous thermostat used batteries and was a pain to use. This thermostat does not require batteries and is simple to use. I can even control my temps when I'm away from home from my iPhone. Check with you local energy supplier as I was also able to receive a $100 rebate for purchasing this wifi energy saving device?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    follow the instruction, installed. nice looking and working now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great upgrade to our old option. Easy to install and easy to set!

    I would recommend this to a friend