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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 16,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good smart home addtion

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to a home if you want to be able to track and control your heating and cooling. The fact that it learns a schedule is great.I took a star off since it died in 11 months. There was something wrong with the WiFi card. 4 stars still since Google replaced it quickly and with only minimal hassel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was recommended to me by a coworker and I have really enjoyed it. Very easy to install and set up yourself and learns your tendencies and preferences very quickly. Simple to use from your phone and helps save energy when you're not home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great purchase and better product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This probably one of the best purchases we have ever made. My wife likes to change the temperature in the house often. At night, she likes it cool, but doesn't want to leave the bed. With this device she can set a schedule, allow the nest to learn, or manually change the temp without leaving the bedroom. We have already saved on the gas and electric bill over the last couple months because of this ability to control our temp, looking forward to more benefits in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great energy saving

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I was able to get a credit back through my local electric company. Very useful in trying to help save on cost of electric. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Excellent interface with smartphone and laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it set up by professional to be sure of correct setup. Thereafter able to customize and manage it at a distance. Not cheap, and may be overkill for some situations, but pleasant and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Easy to use. Pairs well with my phone. Saved so much on my energy bill. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and is very easy to use, especially from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermostat everyone should have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the Nest thermostat. It is a great product. Service is exceptional as always. Best Buy staff is always professional and helpful. Thank you for having such great support staff.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    WEB13

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments I have every made. Can control the temp of my Condo from my phone, to make sure my dogs are very comfortable when I am away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product very easy to install and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to install and works perfectly, worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my energy bill tremendously. Being able to set the temperature of the house so you wake up warm and go to bed cold is incredible. I will never go back to owning a regular thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent addition to smart home devices. easy to use, looks great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Remote control

    Rated 4 out of 5 stars

    I like it and I don't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it just looked like a hockey puck stuck to the wall, but it grew on me. I live being able to control the temperature of my house and seeing the statistics. You do not need to hire someone to install this. The manual is very descriptive. It sometimes loses connection with my wifi, but that is super rare. The learning feature is nice, but I still feel I have to adjust the temp all the time. I have this integrated with google home which was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Looks great on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, performs exactly as expected, and the set up was extremely easy. I was also very impressed with the packaging. The way they organized everything inside the box made it very easy to get started

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great smart thermometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product functions as it is advertised. I also love the way it looks. So very modern.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can control the temperature from our cell phones. No issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest - Learning Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Purchase for additional system. Works well, like the auto features and wifi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Works great and is easy to self install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded thermostat and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the units that came with our security system. Was excited to replace it and upgrade to this Nest. Easy to set up, wiring was straightforward, interface is user friendly…love the mobile option. Update and monitor from my phone…its all good!

    I would recommend this to a friend