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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 16,029 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Great thermostat for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to install and after a week or two it automatically adjust degrees. Let's you see the temp just walking by.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Advanced Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am still learning it, or its learning me. It is well made easy to install and get on my home net. Like the features, my only gripe would be I like instructions to be a littel more detailed. In some respects I am old school. Still, being able to stay in bed, Chace the air and change it makes it all worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick & easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new thermostat was so easy to install and works great! I love how simple it is to make adjustments, change settings and I downloaded the app for my phone too-so I can do it all from there as well. It also tells you when you're saving energy which is awesome!! Our bills have been lower even over these hot months.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install & reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This manages the temperature so much better than my old thermostat. It was definitely time for an upgrade!! It was easy to install and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an area where you could have the potential for frozen pipes being able to check the temperature while on vacation to make sure everything was good was great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install, Wonderful for the budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy installation and set up. Works Great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy process to buy at Best Buy and stag was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote control

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The flat black looks super classy in our house. Easy to install (and I'm not a handyman by any means). Love setting the temperature down when I'm on the way home. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of smart thermostats on the market but I went for Nest because of it's sleek design and it's been on the market for a while now. Setup is very easy and their customer service reps are amazing. They walked me through every single step of the install. I have 3 of these thermostats and love them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice addition to a new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great alone, and even better with my nest Guard alarm system. It even integrates with my Google home hub. So very happy with it. As far as installation goes however, my advice is to engage with a Nest Pro installer, as my standard electrician did not hook it up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to use and looks very nice on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the simple setup process for the Nest thermostat. It is a little on the expensive side, but be sure to check with your power provider for potential rebates. I love the way it wakes up as I walk by and enhances detail as I get closer. It is also highly compatible with many other home automation products.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great for power savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a credit on my electric bill which covered over half the cost of the unit. It's as advertised and has great customer service. I had installation issues but it was my own fault (blew a fuse) and Nest customer care suggested. The ability to control from my phone is awesome and helps with the family comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat, will save you a lot of money. Nest makes a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love IT works google home devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, definitely hook up to google home if need tutorial get call google or go on line for specific set up display or other questions besides going to best buy as well. Love that can talk to google home besides the app for the setting .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the technology, got this on sale for $200 then my energy company gave a $50 rebate, this was a no-brainer. Some energy companies are giving $100 rebates so be sure to check. This is an excellent start/addition to a "smart home". The copper color looks the way you would want it, doesn't look cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Only one flaw - Current Temp!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, love the look and feel of the dial. Web set up was easy, but why, why, why! is there not an option to have the current temp display in large text?! It will only show the target temp in large numbers, you need to look really closely at the small numbers to see what the temp actually is. Exchanged for an Ecobee 3, much happier!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job learning your preferences. Knowing in the morning I like the heat turned to 68 after being at 60. Eco mode is nice if you’re about flexibility and comfort while saving money. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 2nd gen Nest for a double wide trailer we were living in and it paid for itself I a year (no joke). Built a house last year that had two heat and air systems so I used my old one and then bought a 3rd gen to go with it. They work together flawlessly. I'm now buying Nest Protects to replace my smoke detectors

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Nest for over 6 yrs, so when we moved it was only natural to buy another for our new home. It's a Smart thermostat so once it it gets some memory it will adjust temps as needed . You will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Easy to install and easy to use.

    I would recommend this to a friend