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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 16,029 reviews
  • Rated 5 out of 5 stars

    Smart Thermostat for Digital age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Google - Nice product, guided help makes it very simple to install and put into work very quickly. Very good job by Google engineers. Thank you. For Best Buy - This is the very first time we received the shipment in same day. If BB team can continue the same, then will be able to get more traffic to their site. Very good job by BB and their shipment partner. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest learning thermostat is so easy to use, program and like the easy installation of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works really well. Very convenient and intuitive, with the app. My only complaint was the wiring instructions for a heat pump system. The wiring configuration is a little different. Otherwise great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look. Easy to use. Learning feature is perfect. Gen 3 is the way to go. Use it without the mount for a cleaner look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and is easy to use. Checkout YouTube for helpful install videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Nest thermostat for our beach home so we could control the HVAC remotely, but now we are considering one for our primary home as well! This device not only can be controlled remotely, via a phone app, it will learn your heating and cooling patterns! If you go to bed and do not set it to "your" normal sleeping temperature, it will set it for you and reset it to the normal temperature you would maintain during the day! Terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat works great, has easy installation and allows for quick adjustment of temperature when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality product from Google. Works as it should and also gives you a reminder to change your filter. Absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to set and coordinate changes from iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Learning Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Installation was easy and straight forward. I found a lot of YouTube videos to guide me when confused about anything. The app itself was easy to set up. Configuration is a bit challenging at first but it's a breeze once you figure it out. It would have helped if a manual existed to walk one through it, though. Overall, I'm happy about the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought a home and right away changed the thermostat!!! Its a must!! Easy to use and easy to install!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An amazing addition to my home.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instillation took less then 30 minutes. Quickly connected to my Alexa smart home network. Sends reliable updates and provides great remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tip. Make sure to turn off the electrical connection before you install it. I relly like the nest and how i can schedule or control from my phone. Easy to use. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Managing Temperatures with Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was easy to install, with clear step-by-step instructions. We installed this upstairs so that we could control when we needed to turn on the heat for showers. It's easy to manage from our phones. It did a good job with learning, however, we are inconsistent in our timing of needing heat. Since we can adjust from anywhere, this has not been a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice easy to install. Has modern look. Clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control and set temp from the app on my phone! Love that it “learns” as you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat, however there were no instructions in the box. It makes you set up a google account in order to see the instructions on how to install it. I did get a little bit frustrated with that part of setting it up. It does do a great job learning from how you adjust the temperature. Very easy to use once it is installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Saves energy, extremely convenient, and looks great too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An eco packaging disaster plus major installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the environmental issue. OK, Apple programmed us all to think our regular stuff had to arrive in tiffany-grade packaging. You can't count the number of formed paper and cardboard layers in this package. Totally, totally over the top. I'm a retired product designer, and I'm telling you this stuff is not only a huge environmental waste but it's also EXPENSIVE. If you knew this package added $20 to your purchase price, would you mind? And then there's the screwdriver. OK, this should be sold in the MOMA gift shop, it's that beautiful, but again, what percentage of homes already have a screwdriver at home or could borrow one? A super expensive screwdriver and another eco waste. And now about the software installation. We first installed this on a Google Home App and also on a NEST app. Big mistake. We ended up with "ghost" thermostats that couldn't be deleted. I'll spare you the long story but tech support was needed, and we're plenty tech savvy. This should not happen. If you've got a Nest thermostat showing on your Nest app, you should be able to delete it, period. Lastly, once installed, this is a very nice thermostat. But if enough of us complain about this over-the-top packaging situation we're now in, maybe it will make things change.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello QualityGuy, thank you for sending in your review on Nest Learning Thermostat. We're sorry to learn that your experience with the packaging and the software didn't meet your expectations. Your feedback here is appreciated and rest assured that we'll relay this to the right team for future improvements. Our support team is always standing by to assist you on any additional questions you may have. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    intuitive and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this Nest from a non-programmable thermostat. It was dead simple to install, and the menus are all intuitive enough to use without an owner's manual. I have most of the bells and whistles activated, and I'm starting to see the evidence of what it has "learned". Additionally, my thermostat is located in the warmest part of my home, and the Nest's narrower temperature tolerances keep the living space at a more consistent temperature than my old thermostat.

    I would recommend this to a friend