Customer Ratings & Reviews

For Google - Nice product, guided help makes it very simple to install and put into work very quickly. Very good job by Google engineers. Thank you. For Best Buy - This is the very first time we received the shipment in same day. If BB team can continue the same, then will be able to get more traffic to their site. Very good job by BB and their shipment partner. Thank you.

The nest learning thermostat is so easy to use, program and like the easy installation of it.

Thermostat works really well. Very convenient and intuitive, with the app. My only complaint was the wiring instructions for a heat pump system. The wiring configuration is a little different. Otherwise great product.

Great look. Easy to use. Learning feature is perfect. Gen 3 is the way to go. Use it without the mount for a cleaner look.

This works great and is easy to use. Checkout YouTube for helpful install videos

We purchased the Nest thermostat for our beach home so we could control the HVAC remotely, but now we are considering one for our primary home as well! This device not only can be controlled remotely, via a phone app, it will learn your heating and cooling patterns! If you go to bed and do not set it to "your" normal sleeping temperature, it will set it for you and reset it to the normal temperature you would maintain during the day! Terrific!

The Nest thermostat works great, has easy installation and allows for quick adjustment of temperature when needed.

Another quality product from Google. Works as it should and also gives you a reminder to change your filter. Absolutely love it!

Excellent product. Easy to set and coordinate changes from iPhone.

Very happy with this purchase. Installation was easy and straight forward. I found a lot of YouTube videos to guide me when confused about anything. The app itself was easy to set up. Configuration is a bit challenging at first but it's a breeze once you figure it out. It would have helped if a manual existed to walk one through it, though. Overall, I'm happy about the purchase.

We just bought a home and right away changed the thermostat!!! Its a must!! Easy to use and easy to install!!

Easy instillation took less then 30 minutes. Quickly connected to my Alexa smart home network. Sends reliable updates and provides great remote control.

Tip. Make sure to turn off the electrical connection before you install it. I relly like the nest and how i can schedule or control from my phone. Easy to use. I would recommend.

The Nest was easy to install, with clear step-by-step instructions. We installed this upstairs so that we could control when we needed to turn on the heat for showers. It's easy to manage from our phones. It did a good job with learning, however, we are inconsistent in our timing of needing heat. Since we can adjust from anywhere, this has not been a problem.

Very nice easy to install. Has modern look. Clean look.

Love being able to control and set temp from the app on my phone! Love that it “learns” as you go.

I really like this thermostat, however there were no instructions in the box. It makes you set up a google account in order to see the instructions on how to install it. I did get a little bit frustrated with that part of setting it up. It does do a great job learning from how you adjust the temperature. Very easy to use once it is installed.

Amazing product. Saves energy, extremely convenient, and looks great too!

First the environmental issue. OK, Apple programmed us all to think our regular stuff had to arrive in tiffany-grade packaging. You can't count the number of formed paper and cardboard layers in this package. Totally, totally over the top. I'm a retired product designer, and I'm telling you this stuff is not only a huge environmental waste but it's also EXPENSIVE. If you knew this package added $20 to your purchase price, would you mind? And then there's the screwdriver. OK, this should be sold in the MOMA gift shop, it's that beautiful, but again, what percentage of homes already have a screwdriver at home or could borrow one? A super expensive screwdriver and another eco waste. And now about the software installation. We first installed this on a Google Home App and also on a NEST app. Big mistake. We ended up with "ghost" thermostats that couldn't be deleted. I'll spare you the long story but tech support was needed, and we're plenty tech savvy. This should not happen. If you've got a Nest thermostat showing on your Nest app, you should be able to delete it, period. Lastly, once installed, this is a very nice thermostat. But if enough of us complain about this over-the-top packaging situation we're now in, maybe it will make things change.

I upgraded to this Nest from a non-programmable thermostat. It was dead simple to install, and the menus are all intuitive enough to use without an owner's manual. I have most of the bells and whistles activated, and I'm starting to see the evidence of what it has "learned". Additionally, my thermostat is located in the warmest part of my home, and the Nest's narrower temperature tolerances keep the living space at a more consistent temperature than my old thermostat.