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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 16,029 reviews
  • Rated 5 out of 5 stars

    Excellent product. Highly recommended!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use, easy to set up. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, a smart temperature module

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device. Every home could benefit. Usage history, remote programming. What's not to like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I use the Nest E as well, but it didn't fit my wiring so I had to use the 3rd gen here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy saved and money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by a client who showed me how to change her thermostat from five states away. Bought one for my own home and realized it would help my elderly mother (she couldn't read the former thermostat numbers and would inadvertently turn it several degrees hotter). So easy to install. My mom can easily read the numbers and I can keep an eye on her temperature remotely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi chip stopped working after only 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIFI Chip Failure Do your research before buying this product! Look for a different brand. WIFI chip went bad in mine in less than 5 months. Their customer service tried to help sending a refurbished faulty display after spending some time in chat trying to debug the issue that I have already tried by myself but they wanted me to do again to process with the replacement. After I got the replacement (faulty refurbished display) because they don't send a new replacement even you buy your new device, I have spent in chat with the customer support more than 2 hours trying to make it work, first with the support agent and later with a senior support agent, so I had to send back the faulty refurbished replacement, I don't want to experience the same again asking for other replacement because they will only send refurbished devices, really a bad experience. Features are awesome when they work, the problem is they are not reliable. Search online for Nest WIFI chip failure. Then make your decision.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, MiguelPortugal. We’re sorry to hear you ran into these issues with your Nest Learning Thermostat and with how your case was handled by our customer service team. We’ll use your feedback as we’re constantly looking to improve the product’s reliability and usability, as well as how we provide support to users like you. If you need further assistance, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to install. Love the new color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, learns quickly and you can manage it from the app. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is a nice add on to make any house more modern looking. It's also very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I love my Nest thermostat! Installation was easy as can be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition to any home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install thermostat that has changed the way my home heats/cools the property. Also, looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelllent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and gives you control over the thermostat from your phone with options for cameras too. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest..It's easy to use and I can control it from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy wiring and setup. The best app is really easy to use and it is a great system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Nest. Easy to use. Love controlling from my smartphone and how it knows when I am home or on the way home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you are able to modify your house temperature from your smartphone. The look is so luxurious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works great. Easy interface with Echo. My wife loves telling Alexa to turn the heat up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. works great. Love all the features. Let me see how much am I saving. I would hope the pick in store matched the sale tax of the online. Jersey City area is 3.5%, but I got charged 7%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best smart thermostat out there. Nice design, function, and ease of use. saves money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control my thermostat while I’m away from home. With that being said, it’s absolutely wonderful that it tracks when I’m home and when I’m away and adjust the temperature accordingly. The “learning” aspect has been a bit rough though. I don’t have a set schedule as at work so it seems to Have made a schedule that doesn’t really reflect my overall away time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to replace. They thought of everything, even the screwdriver! Works great, and we'll designed.

    I would recommend this to a friend