Customer Ratings & Reviews

Look, let's just cut to the chase: the Nest thermostat is not the BEST smart thermostat on the market, but it is a really good one and it is the best looking one on the market. Honestly, as long a smart thermostat is pretty good at what it does, I want it to look attractive, what with being a wall-wart and all. If it's going to be there hanging on my wall, it needs to look good as well as function well. The Nest does that. It has most of the standard smart-thermostat stuff: You can set up a programmed schedule of when you want the temperature to change; it is easy to manually change the temperature through the innovative spinning case; it pays attention to your manual adjustments and will learn and adjust your scheduled program based on what you actually do; it tries to tell when you're not at home and reduce energy usage at those times; the Nest app allows you to access and adjust your Nest thermostat remotely on your phone. If that were it, I'd give it five stars and call it excellent. But, there are a few minor quibbles that prevent me from doing that. Quibble 1: The Nest thermostat doesn't integrate with Apple's HomeKit (I have no idea about other smart-stuff systems). I've heard rumors that Nest is working on adding HomeKit support, but seeing as how Nest is owned by Google, I'm not going to hold my breath for this. Quibble 2: The function that can tell if you're home or not isn't perfect. The thermostat is in a fixed location. It can only monitor the immediate area around the thermostat. If you aren't in the room in your house or business with the Nest thermostat, it may not think you are home, even though you are, and switch into away mode. I wish that Nest had some sort of remote sensor product that could be connected to the Thermostat that could be placed in other strategic locations in the home to handle this (and potentially read temperatures in other locations as well). 3. Nest is owned by Google and all the data-collection concerns that may come with that. Take that for what it's worth and make your own decision if that is important to you or not (for me, it's not—I don't care if Google knows when my thermostat changes temperature—but for others this may be a concern). Don't take this review the wrong way. I really like the Nest. It's good. It hits most of the expectations I have of a smart thermostat. I just wish it could be great.

This is the second nest product I had bought. I would say this was easier to install than the nest (hello) doorbell. Works super well with Google home and the nest app it’s very easy to understand. You should definitely buy one of the sensors to goes with us and place it upstair if your thermostat is downstairs. This allows you to set the thermostat to the coldest room in the winter or the hottest room in the summer. Overall, a solid product. You may even get a rebate from your local utility as well to offset the cost.

It is fairly easy to install and figure out how it works. It is very convenient as to being able to control it remotely and at the place it is installed. It takes very little space and it adds to the decor of the place where it is used.

For most people this would be a very easy and simple installation - there is even a screwdriver included in the package. However, the installers of my new furnace a few years ago clipped some wires so that I had to call someone to figure it out and install it. Not the product's fault, and I imagine 95% of purchasers won't have this issue. Anyway, now that it's been running for several weeks I couldn't be happier. I especially like that I can use the app on my phone to adjust the temperature in case I forget before leaving home, and it even learns my habits and turns the system on and off based on typical "away" travel. And even the design is stylish. Highly recommended.

Beyond easy to install, simple to use. Not quite sure how well it learns our habits because we tinker with the temp ourselves. Remote control through iPhone is terrific. Great looking as well.

I have been wanting a nest thermostat for awhile but couldn’t justify the price. Found it on sale so made the plunge and got it. Installation is pretty straightforward but if you do run into questions on wiring nest will help you out and have you up and running in no time. Now I don’t know about saving energy but being able to see your usage is a great feature that I use a lot and it will learn your habits. When I’m not home I usually have my system off but when I’m getting ready to head home from work I open app turn on and start cooling. When I get home it’s nice and comfortable. Yes I’m one who isn’t going to cool the house and waste energy when I’m not there. Of course winter months will be a different story. When you leave the house you can set it up to switch to eco mode which is a great feature as well. It’s a great thermostat but it is an investment but I highly recommend it. I also recommend purchasing room sensors as well if your thermostat placement isn’t in the best location.

So far, so good! We have noticed less stress on our HVAC, since this seems to regulate the system more efficiently. Installation was easy and took 10 minutes with a screw driver and the included parts/instructions. I would definitely make sure Nest is compatible with your home wiring prior to purchasing. The included backing covers up the old unpainted wall that the previous thermostat left exposed. The aesthetics are much more appealing than our old thermostat. All controls are simple and the screen is easy to see in light or dark. I am eager to see how much this will save on our heating/cooling bills.

I bought this because there was a rebate going on from GA Power. I had already been looking to replace my 15 year old digital thermostats and the rebates pushed me to going ahead and doing it sooner than later. Enough about the process.. I bought two and have to say that these have exceeded my expectation. They look AND work great, I can control them remotely and track how often your heat/cooling runs. While I've only had these for a month, I can't necessarily say they've saved me money, but the temperature in the house stays much more consistent than when my old thermostats were in control. Installation and setup were easy.

We upgraded from a regular programable thermostat to this and do not regret it. Nest customer service had me send a picture of the current wiring and then instructed me where to put the wires. Very simple to setup and the app is awesome. It learns how you like temperature in your home throughout the day and programs itself. Bonus: our amazon echo connected to this! We can tell Alexa to adjust the temperature from the couch.

This is not the first Nest product I have had. The whole Eco system compliments and integrates with each other. Smoke/Carbon monoxide detectors work alongside the thermostat as well as the Nest Hello doorbell. They all have the most comprehensive and easy to follow installation instructions as well as simple Wi-Fi connectivity steps. The app let's you see and control everything from your phone. Besides all of that these are very modern looking and state of the art devices to save energy and protect your home. Very highly recommended!

Received excellent one-on-one service in Best Buy Appliance Dept. Employee walked me to the unit and back to his desk; confirmed I had 15 days to return if it didn't work with my new Central A/C; and completed the sale. Installation was stupid simple, since I went to the NEST website before Best Buy to confirm the existing wiring to my new dumb thermostat was compatible. Anyone reading this, please do that before purchase and save yourself a possible headache. Created NEST account online, installed iPhone NEST app and linked thermostat to account and app. Then linked iPhone LUTRON Caserta app to it since I have a LUTRON bridge.

Really good thermostat, screen is big, and easy to use. Setup was a breeze and I like how the proximity sensor lights up as you approach it. The wifi capabilities are easy to setup. The app on the phone, is very informative, it learns your habits and adapts to it. I have found myself using the app even at home to change the temperature to the desired level. I love the fact that as I am on my way home, I can adjust the temperature, so my home is nice and warm, or cool as I want. Definitely would buy again

This thermostat is amazing. The instructions for installation are very easy. It only took me about 20 minutes to install it. Looks great. The interface is very user friendly. The thermostat runs checks to make your system is working properly and then learns your habits based on your settings for a few days to save you money. You can also control the thermostat from your smart device via the app and integrate into your compatible smart hub such as wink. A report is sent to you via email monthly to let know your energy consumption. I highly recommenced this thermostat and could not be happier.

Run the NEST app on your phone & it will walk you thru the installation of your NEST device Now you can turn up the heat, turn down the AC, turn it off or on - from your couch, from your office, or from across the country You can program the thermostat hour by hour, but it will start to make small adjustments by itself based on past manual settings - or - you can give it min/max Temps, and it will keep the home within that range Easy to install & easy to use

The first thing I would like to say is that the install instructions are amazingly simple. I have never wired a thermostat, and the in-box instructions got me about 95% the way there to do it myself, so I was very satisified with install. In terms of competency and features, this thermostat is fantastic. The ability adjust the temperature from anywhere is very convenient for travelers, in addition the device learns your habits and adjusts accordingly. To maximize the benefits of this device, pair it with google home, so that you can adjust the temperature with your voice!

The unit was easy to connect and even easier to use. I had it connected and set up in under 10 minutes. We love being able to control the temperature from any location in or out of the house; and it's especially pleasing to be able to access the Nest on a cold, rainy evening, while stuck in traffic and return home to the perfect temperature. The design is also so minimal it fits beautifully into any decor, visible without being an eyesore. We use ours with a 75-year old radiant heating system and plan to purchase another for use with our new A/C system in the spring.

We are very happy with the Google Nest. It was very easy to install (I did go to Youtube to get a better understanding of the wiring) and only took about 30 minutes to install. We typically keep the thermostat off because of our mild climate but when the temperature does get extreme, the wifi capability is great when we want the house temperature set comfortably before we get home. The nest is very intuitive to operate and looks great on the wall.

This is an awesome easy to install and use Thermostat! Installation for this product just took less than 10 minutes. Once you get the Thermostat connected to your WiFi, its easy to control it from anywhere around the world. I use my Google Assistant to set temperatures using voice commands. After connecting to the WiFi and downloading the Nest app from the App Store, I recommend using the Geolocation feature in the Nest App to change the Thermostat mode between 'Home' and 'Away', which will save a lot of energy.

I love this thermostat. It is easy to use and quick. You can adjust it from your phone as well. The only downside is that it doesn't have a removable battery. My unit wasnt getting enough electricity to maintain the battery and after a year it killed the battery and stopped working. I bought another nest and ran an extra wire to keep it charged and it has been flawless.

I’ve had my eye on the Nest Learning Thermostat for about a year, reading a lot of reviews before finally purchasing. Replacing our old thermostat with the Nest was very easy, though getting it seated so we could do the set up was frustrating. We finally got it seated correctly, but it took several tries. If that happens to you, don’t give up! Make sure all the wires are securely in place, too. It works well with our heat pump. Our home has remained at a comfortable temperature and the Nest learned our habits within a week.