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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 16,024 reviews
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and allows you to set a temperature range so you don’t have to constantly switch between heat and A/C.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new sleek design smart Theomostat. Really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. From installation to set up to use, it was all very easy. It learned my preferences within 2 days. It looks nice on the wall also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to operate from either home or away. Saved money on my summer a/c bill. Can't go wrong with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved into a new home and I hated the thermostat is came with. My furnace would never shut off and it was beyond frustrating. I came across this Nest and I am so glad I did! I was able to take a quick quiz on the Nest website to see if it would work in my home. The nest was compatible with the set up in my home and I quickly bought it. Installing it was easy and it works very efficient. My monthly bills went down and im happy overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely convenient to control from your phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Laying in bed and it’s to hot or cold just pull out your phone and adjust the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    intuitive and easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking on the wall and easy to install and setup.this saved me a lot of money in my previous house so I put 2 in my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good After Troubleshooting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We has some small confusing issues upon installing. Now it works great! House is a comfy temperature almost always. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning feature is best in class

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my 2 Nest thermostats while I had them. New ACs do not work with Nest so I sold them, but the Nest is great. Learning feature works awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and smooth operation. Works great for those who are away frequently and need the option of operating it remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Intelligent Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat. I recently moved, had one in my previous house and missed it very much. I grew accustomed to interfacing with the thermostat remotely and its ability to learn our preferences for cooling and heating our house. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and easy to install. Working great. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Solution for those meddling kids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one admits to touching the thermostats in the house but someone always does. Keeps the thermostat wars and your electric bill (for the times they put one unit on heat and one unit on cool, or AC down to 60) in check. Was the best option for our situation (wiring with no separate power line). I have mixed with the other nest model and works great. Too many features I probably won't use, but unfortunately the convenience of smart thermostat was worth the cost if not to prevent tampering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to setup and use remotely from my phone and the computer. Not sure how much money it saves but it certainly makes it easier to keep the AC not running as often as other thermostats. The Auto-Away feature does not seem to work for me, but besides that it is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall product but has software issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought my parents this thermostat for Christmas and they ended up saving a lot of money on their heating bill. As a result I bought myself one. Looks sleek and easy to read. Nice to see the green leave when you’re saving money. Only problem is with the software. Sometimes it senses when I’m gone and puts the house on eco mode. Other times it won’t sense when I’m away from the house and put eco mode on. When I do put the house on away mode, sometimes it will set eco mode other times it won’t. Not a deal breaker but it does get annoying. I have multiple smart devices that sense when I’m home/away, the nest chooses when it does. Overall I would recommend this product. Great for parents as a gift or anyone looking to save a few dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest! Great for controlling temps when I’m gone or away. Can setup eco schedules and easy to install and use! Happy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade to my home air/heating system thermostat. Easy to install and can be operated from my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Smart Thermostat I have tried. It is easy to set up, install, and operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest failed in the installation process

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product but pro cess for installation was not good. I was replacing an existing Nest thermostat that was no longer working. When's doing the installation this was not an option that was presented during the Nest app installation. Everyday worked out how to do it by removing the old thermostat from my account and then telling the app the thermostat was already installed, very non-intuitive. This needs to be addressed in the documentation. That being said the thermostat once installed is doing it's thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as part of security system! Love the look o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to be able to adjust temps through my cell phone. Looking forward to saving money on heating costs this year! Sleek design looks nice!

    I would recommend this to a friend
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