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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 16,024 reviews
  • Rated 5 out of 5 stars

    Accurate & Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and learns your daily habits fast and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model amd needed a new thermostat got this one amd its awesome. Smart wifi and its very cost efficient. Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little piece of technology

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, love that I can control the thermostat through my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The abilty to control my temperature from anywhere is amazing. Learns my habits and adjusts accordingly. Happy with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and looks great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and it looks nice on the wall. Not sure how much energy it's really saving but we will see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and use. Works great and figures out the best on/off time for your furnace and A/C to fit your schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use stylish great compliment to our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and handle. Helps to control house temperature in a efficient way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best thermostat I’ve ever had. Easy to use and very convenient to have ability to adjust on my phone from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought bunch of Google Nest products for my new home, including doorbell, floodlights, thermostat and GA displays. I change my temps using the google app from any where…I have had this for almost a year and no regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed it all by myself and I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that I wouldn't be able to do the wiring part and that I could mess it up, but the instructions were fairly foolproof. I got it set up very quickly and got so excited when it said it had finished the learning part a few days later. It is so cool that it figures out when I'm away and knows my schedule.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good grab

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take a star off because geek squad will charge you to come out and install it only to tell you that you that u need an additional wire installed for it to work properly and that they won’t do it that u need to pay an hvac company to finish the install. Other than that It’s simple to use. It looks futuristic. I like that the display automatically lights up as soon as it senses motion. Works like it should no complaints though it would be cool if you had screensaver options

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Minor, thanks for sharing your feedback with us about the Nest Learning Thermostat, and we’re sorry to hear that you came across these issues. We can imagine how disappointing it can be having to pay an HVAC company to finish the installation after being charged for the initial install. We'd like to have an opportunity to help improve your experience and we suggest getting in touch with our specialists so we can have a closer look into this. You can always contact us at Google Nest Help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Money saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed this thermostat already learned my patterns. You can use the auto-away feature with your cell phone. It has already saved me money. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend you get it! Easy to install and works perfect in the home. Since I bought the Echo Plus it works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money, hands down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an intelligent Wifi Thermostat that works well with Google (or Amazon Echo) devices, The Google Nest Learning Thermostat is for you. In our home we have the Amazon Echo devices and although it takes extra steps to setup the end result is wonderful! Those who have the most problems with it haven't taken the time and effort to get it to do what they want. Its actually pretty intuitive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier than it looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get this at first. Their website gives you a comparability test to see if it will work in your home. Just follow the wires. I installed mine in 15 minutes and I've never done anything like this before. It looks complicated but it's really simple. You can look up reviews on YouTube and they help out understanding the little pictures and stuff. I love controlling my thermostat even when I'm not home. Perfect for people with a vacation home. Paired with Google Home, and now I don't even have to get up to change anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient, easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised at how easy this was to install. Compatibility instructions are very straight forward and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a Nest thermostat installed by Best Buy. It is east to use and learns your temperature preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. No issues at all. Best feature is you can control from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was easy to personally install. Looks really good too. The setup to my wifi and phone app was easy as well.

    I would recommend this to a friend
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