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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 16,024 reviews
  • Rated 5 out of 5 stars

    would buy more

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great modern thermostat. much better than the old school types

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality when you figure it out

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbished one. It worked for a while but wouldn’t charge. Found out, you definitely need to connect the C wire for constant power. Got another one under warranty and bought a c wire transmitter that plugs into the wall. No issues since. ALSO another important fact. Buy room sensors!!! It will save you a headache with temperature control. Love the WiFi control feature though the google app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat at it's finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an investment that should be considered. There's many pros like the fact it helps monitor you're usage and shows how you can save your money. The fact you can program it to your daily routine makes it a great value. This is for the techs like my hubby. You can sync it your phone, iPad, tablets, etc so when you're away and coming home you can have the temp set to the ideal temp by the time you get home. While its pricey, it will pay for itself rather quickly. Look out for deals/promos. A $50 Best Buy gift card came with our purchase so it was definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Innovation at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple ease of use and easy installation makes for a worry free purchase every home should have one. It practically pays for its self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The app works great. Bought with a second thermostat to adjust at night to bedroom temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thing Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love , Love, Love my nest thermostat. I love the convenience of controlling it with my phone. Extremely easy installation too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design, very intuitive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is easy to install, they have thought of everything so it just about sets itself up! Works flawlessly, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best device for your home, works great easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, I like that it pops on when you walk by it, a lot of different settings to display, easy to use. Customer support was extremely helpful and emailed a custom diagram for my system to set it up. I like the setting to have both low temp and high temp so cold or heat kicks on when needed. Also nice using the remote app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the next, had it at our older home (2 units) for about 8 years and have purchased again at our new home (2 units). We did have a bit a trouble with wiring at the new home and had to have a tech come out and run a new wire for it but works great since then. I will say the nest customer service when we had issues was disappointing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to you! Compatible with my alarm system! Love that I can operate it from the app, and it’s got such a neat look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest thermostat. It learns based on how you set the temperature throughout the day. So if you set it at 76 for the night and 78 for the day it will start learning these settings and do it for you automatically. It will also know when you leave home based on cell phone location or if it doesn't detect anyone. The thermostat tells you exactly how long your AC has ran for with a historical schedule. This in itself it an amazing feature so you know which unit if you have two or more is running inefficiently by comparing numbers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my old house. Just moved and bought 2 more. Easy to use and just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it was on sale and I was also getting state rebate. But as it turned out, Nest is actually GREAT. Sets the temperature based on what you schedule. Auto sets temperature when you are away. Auto away works for me and my wife both so it doesn't got to eco temperature when one goes away. Integrates well with my phillips hue and LIFX lights. Turns them on and off automatically when I come or leave the house. I do not have a big house so I cannot comment on energy savings but with what it does, it definitely saying me some $$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Cool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Easy to use. I love it. It hooks to wifi and I can set the temperature while I am at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use. Phone app id amazing to custom the house temperature while you are away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first use of a smart home product. I investigated many of the options and went with the Nest because of how easy it is to use and install. I have not been disappointed. After about a week, I have noticed that when I go to adjust the temperature, it has already been adjusted for me. Simply amazing. One of the greatest features is its ability to have multiple scheduling options throughout the day - I don't believe any other smart thermostat currently has that option. It's also really cool to be able to control the temperature from my iPhone or iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricy but Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start the review with GREAT CUSTOMER Service from Google. My system had 7 wires and after 30 minutes on chat, they had me a diagram that worked. Hooked it up and it's working great. Love it so far but hard to tell if the savings are due to the thermostat or the cooler weather. Little bit of a learning curve but love the app and being able to put our heat pump on a schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely designed thermostat, also very easy to use via Nest app. Interface is intuitive and allows assigning permission for multiple users to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's learns!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wonderful! I replaced a Honeywell Z-Wave with this and I love this Nest so much better. It learns and incorporates with a temperature sensor I have as well as the Nest protects I have wired throughout the house. Would recommend!

    I would recommend this to a friend
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