Customer Ratings & Reviews

It does what it says it does. Sleek and simple. But it loses one star because setting a manual schedule is very clunky and almost impossible. That is the only down side.

It works great I love being able to adjust the temperature on my phone.

Easy to use, very reliable. Nice that it learns usage so you don’t have to change temperature.

I recommend having this installed by a professional unless you are very tech savvy. My husband is tech savvy, but still installed it wrong. The nesr customer service hotline was so helpful in helping him figure it out, they were on the phone with him for and hour and forty five minutes trouble shooting the issue. It works great and it’s so easy to use. I also love the aesthetics of the product. Looking forward to seeing what it does to our electric bill.

Awesome product, I was able to get a credit back through my local electric company. Very useful in trying to help save on cost of electric. Very easy to use.

Easy to install, manage with app and use. Worth purchase when you get discount from your utility companies.

Easy to set up controls perfectly you don’t know it’s there and my wife can adjust when temp does not suit her

Super easy install and easy to use. Be familiar with your existing system to make sure you can configure appropriately.

This 3rd Gen Nest Learning Thermostat is great for controlling your temperature on the go thru your smartphone. It is easy to learn and use as the controls are fairly simple. The installation process is very simple, you can even go online to nest.com to see if your existing AC system is compatible. I have installed this unit in my home and the kids have learned how to work it without any issues. I recommend this to those people who are interested in getting a smart thermostat unit.

I believe the best smart thermostat is the best. It also has a nice look to it.

love it just love it and the colors on it are great so neat to know how long it will take to change temperature

great product, it works great and I love that I can use my phone with it

Very nice easy to install. Has modern look. Clean look.

First the environmental issue. OK, Apple programmed us all to think our regular stuff had to arrive in tiffany-grade packaging. You can't count the number of formed paper and cardboard layers in this package. Totally, totally over the top. I'm a retired product designer, and I'm telling you this stuff is not only a huge environmental waste but it's also EXPENSIVE. If you knew this package added $20 to your purchase price, would you mind? And then there's the screwdriver. OK, this should be sold in the MOMA gift shop, it's that beautiful, but again, what percentage of homes already have a screwdriver at home or could borrow one? A super expensive screwdriver and another eco waste. And now about the software installation. We first installed this on a Google Home App and also on a NEST app. Big mistake. We ended up with "ghost" thermostats that couldn't be deleted. I'll spare you the long story but tech support was needed, and we're plenty tech savvy. This should not happen. If you've got a Nest thermostat showing on your Nest app, you should be able to delete it, period. Lastly, once installed, this is a very nice thermostat. But if enough of us complain about this over-the-top packaging situation we're now in, maybe it will make things change.

This thermostat works great. Just set the temp where you want it during the day and it learns your schedule automatically.

It's not cheap, but I prefer this Nest thermostat vs the cheaper version. This one twists so you have a better feel of changing the temperature when you walk up to the device. I have Nest thermostats in all of my houses and I love all of them. Never had a problem.

For Google - Nice product, guided help makes it very simple to install and put into work very quickly. Very good job by Google engineers. Thank you. For Best Buy - This is the very first time we received the shipment in same day. If BB team can continue the same, then will be able to get more traffic to their site. Very good job by BB and their shipment partner. Thank you.

So easy to use. Love all nest products Set dial to exactly the temperature you want

Excellent product. Easy to set and coordinate changes from iPhone.

WIFI Chip Failure Do your research before buying this product! Look for a different brand. WIFI chip went bad in mine in less than 5 months. Their customer service tried to help sending a refurbished faulty display after spending some time in chat trying to debug the issue that I have already tried by myself but they wanted me to do again to process with the replacement. After I got the replacement (faulty refurbished display) because they don't send a new replacement even you buy your new device, I have spent in chat with the customer support more than 2 hours trying to make it work, first with the support agent and later with a senior support agent, so I had to send back the faulty refurbished replacement, I don't want to experience the same again asking for other replacement because they will only send refurbished devices, really a bad experience. Features are awesome when they work, the problem is they are not reliable. Search online for Nest WIFI chip failure. Then make your decision.