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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 16,025 reviews
  • Rated 5 out of 5 stars

    Best Thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is truly amazing. Easy to setup and super easy to use. Great for our house and summer house, (we have 2). We set the heating or cooling when on our way down the shore and when we get there the house is perfect! Saves you money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the house cool and warm with great ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best thermostat on the market. Sleek design, easy to install, easy to sue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and works great! The app is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad we did it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and operate and control it on my phone.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wire in simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was straight forward. Connecting to WiFi went fairly smooth following instructions. Working as expected for the last week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Learning Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. The control that the Google Nest Learning Smart Wifi Thermostat permits is really great. Initially there was an issue with the Goodman furnace installed and no communication or faulty communication to the furnace and vice versa. However, this issue was rectified by installing the blue (common) wire and updating the Goodman firmware via the CoolCloud app. There was nothing wrong with the Google Thermostat - just something that needed to be sorted out. I love the look of the thermostat and the fact that it can be controlled with the Nest app (along with the other Google devices in the household).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest - Learning Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great while we are home and lowers the temp on its own while we are away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for energy saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is very high end. It has many different preferences which can be adjusted to suit your needs. Every month, the thermostat emails you total energy saved during the month. The installation was quick and easy as well and very quick customer service response if you do face any problems. The thermostat comes with self tapping screws, screwdriver, and a white wall panel which gives the thermostat a slick and high-end look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overf the top but too expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bummer is when Google replaced Nest's software with their own. On the other hand, the Nest thermostat is always the best on the market, especially when there are special offers. Its list price is way overpriced for value for money

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AdamoB, thanks for sharing your experience with the Nest Learning Thermostat. We're sorry to hear about your concern with the move from the Nest app to the Google Home app.

      We understand that long time Nest user, like you, have enjoyed viewing your Google Nest devices from the Nest app. We wanted to make the Google Home app as the one place you can control all your favorite Google Nest and other smart home devices with the Google Assistant. We also wanted to create an integrated experience where you can control your Nest thermostats with other Google Nest speakers and displays. If you haven't tried yet, you may use the Google Home app to control your Nest Learning Thermostat. Learn more about how you can use the Google Home with your Nest Learning Thermostat by visiting this page: https://support.google.com/googlenest/answer/9249866

      For any other support concerns you may have, our support team would be happy to assist you if you can reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A+ great but do not over tighten screws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ great but do not over tighten screws! If you over tighten screws on the mounting plate the main part will not snap on because the mounting plate needs to be perfectly flat. Even a slight warp not visible to the eye will make the main part impossible to mount. Other than having to solve this issue I give this product 5 stars because it works so very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install -and setup I Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save energy and $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially bought a Nest for our lower level of the house and just returned to buy another one for the upstairs. It is great to be able to control the temperature when we are not at home. It insures that the house is comfortable when we arrive. By the same token, the home/away assist feature allows us to save heating and cooling costs while at work or running errands. I feel like the unit will pay for itself in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW..! This Nest is Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into our new construction home and didn't like the brand or how the thermostat works. Love the brightness of the display. The fact that you can control the temperature of the house on your Smartphone, is fabulous! Only I had it for a short time, but it has already learned our habits on where we want the temperature set in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use right away.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting to know all the settings I can use to save money. My primary reason for wanting a smart thermostat was to have the A/C go off when I leave the house in case I'd overridden my scheduled settings, but I've quickly become a huge fan of being able to ask Google from my bed to turn my Nest thermostat down in the middle of the night when I get too hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat bar none. Easy to install and easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Working on making the house a Smart Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install like that I can control it thru my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Nest easy to install and use. Easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Smart learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually it doesn't get any better than the Nest Thermostat. Install and setup was easy, and the thermostat is constantly learning our preferences. It works flawlessly with our Google Home too.

    I would recommend this to a friend
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